Howard Johnson Huaihai Hotel Shanghai

Howard Johnson Huaihai Hotel Shanghai recensioner

Howard Johnson Huaihai Hotel Shanghai

No. 1 Fenyang Road, Xuhui District, Shanghai, 200031, ChinaVisa hotellinformation
Howard Johnson Huaihai Hotel Shanghai
Howard Johnson Huaihai Hotel ShanghaiHoward Johnson Huaihai Hotel ShanghaiHoward Johnson Huaihai Hotel Shanghai
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Gästrecensioner

4.7/5
Enastående
3016 recension
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.7
Renlighet4.7
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Alla recensioner(3016)
Positiva recensioner(2948)
Recensioner med foton/video(254)
Vänlig personal i receptionen(622)
Lätt att ta sig runt(288)
Praktiskt för shopping(109)
Praktisk parkering(78)
Utmärkt för affärsresor(69)
Nära tunnelbana(68)
Har bott här flera gånger(35)
Negativa recensioner(68)
Gästanvändare
Bekvämt familjerum
Bodde på juli 2024
Affärsresenärer
8 recension
5.0/5
Enastående
Publicerades 19 sep. 2024
欢迎饮品:👌 设施:👌 卫生:👌 环境:👌 服务:👌
Svar från boendet: 尊敬的貴賓您好,感謝您光臨我酒店!也非常感謝您對酒店的肯定及評價,您的讚美是酒店全體員工前進的動力,我們會不斷努力,積極進取,以求將我們的服務做到最好!衷心的祝您一切順利,期待着您再次光臨本酒店!
Anonym användare
Bekvämt familjerum
Bodde på maj 2024
Familj
1 recension
0.5/5
Publicerades 10 juni 2024
Det är första gången jag har bott i ett så stort kackerlackorum.
KälltextÖversatt av Google
Svar från boendet: Kära gäst, tack för att du valde Howard Johnson Huaihai International Hotel Shanghai och tog dig tid att recensera hotellet trots ditt späckade schema. Hotellet ber om ursäkt för den obehagliga upplevelsen som inträffade under din vistelse. Även om hotellets tjänstechef har ersatt ersättning så snart som möjligt, beklagar vi djupt att dina förväntningar inte kunde uppfyllas. Vi kommer att fortsätta att förbättra och förbättra kundnöjdheten i framtiden. Till sist önskar jag dig all lycka och ser fram emot ditt besök på vårt hotell igen!
Heqiu1973
Deluxe-dubbelrum
Bodde på maj 2024
Affärsresenärer
37 recension
2.7/5
Publicerades 19 juni 2024
Rumsfaciliteterna är gamla, madrassen är mjuk, frukosten är mycket dålig, servicepersonalen i restaurangen har en dålig attityd, gymmet är gamla, gymmet verkar ha ingen luftkonditionering, inga handdukar och inget mineralvatten Hur har du råd med ett sådant rumspris?
KälltextÖversatt av Google
Svar från boendet: Kära gäst, tack för att du valde Howard Johnson Jiahao Huaihai International Hotel Shanghai och tog dig tid att recensera hotellet trots ditt späckade schema. Först och främst ber vi uppriktigt om ursäkt för besväret för dig. Vi kommer att fortsätta att förbättra defekterna i tjänsten Luftkonditioneringen i gymmet är avstängd när ingen använder den kan du kontakta servicepersonalen eller slå på den själv. Handdukar och mineralvatten finns i gymbaren och vår servicepersonal kommer att fylla på dem regelbundet. Vi hoppas att denna incident inte har påverkat ditt helhetsintryck av vårt hotell och vi ser fram emot ditt besök igen.
Gästanvändare
Deluxe Room (2 beds)
Bodde på maj 2024
Annat
2 recension
5.0/5
Enastående
Publicerades 19 juni 2024
Först och främst vill jag berömma Xiao Chen i receptionen. Han svarar tålmodigt på frågor. Det känns tydligt !
KälltextÖversatt av Google
Svar från boendet: Hej kära gäster! Tack för din recension Vår serviceprincip är att göra våra gäster nöjda. Vi kommer alltid att stå ur våra gästers perspektiv och göra vårt bästa för att ge dem mer humaniserade tjänster Våra gästers behov är vår strävan! Vi ser verkligen fram emot ditt besök igen, tack!
Gästanvändare
Deluxe-dubbelrum
Bodde på okt. 2024
Familj
3 recension
2.7/5
Publicerades 9 dec. 2024
I was terribly disappointed with our stay in this Howard Johnson from Nov  11 to Nov 16 for below reasons: 1) During the check in on Nov 11 afternoon,  the lady at the front desk failed to find my reservation with my passport so I gave her a hard copy of my trip.com reservation confirmation. However, she forgot to give it back to me. The next day when I asked for it at the front desk, I was told it had been thrown away. No big deal but a little surprising. 2) After I moved into my room 1301 on Nov 11 afternoon, we flushed the electronic toilet by pressing the button on the left side of the toilet bowl. However, the button failed to bounce back. The result was a disaster because the toilet water flooded my bathroom. Your serviceman told us we should have used the remote control but we didn't know and nobody ever explained to us how to use the remote control. Another problem was that whenever we walked by the toilet, the seat automatically went up which was very annoying. The second time when we flushed the toilet with the remote control, it didn't work. We called the serviceman and he told us the remote control was turned off! We decided the electronic toilet was not our cup of tea and moved to room 1215 the next day. 3) During our stay it was warm and humid and the front desk told me it was the government's order not to supply air-con cool air after a certain date so there was nothing he could do. We sweated every night and could not sleep well. Your breakfast room was also hot. I was in shorts and still sweated as I had my breakfast. 4) I found out the CNN channel was jumping up and down and freezing continuously. It simply could not be watched. Your technician told us a reason I didn't understand that there was nothing he could do.  That was a big disappointment as I chose to stay in Howard Johnson because it is a CNN channel partner hotel. 5) The shower stall door leaked shower water to the bathroom floor because some sealant was missing on the shower stall door hinge. The towels were of poor quality as they did not absorb water on our wet body.  6) The coil of the hairdryer was too short to dry hair in front of a mirror.  7) The sockets in the room were not uniform. As a result I had to test every socket in the room before I could find two sockets that would fit my adapters for iphone and apple watch.  Conclusion: I was terribly disappointed with our stay in this hotel. On November 17, I emailed my above complaint to the hotel's General Manager and received no response.
Översätt
Svar från boendet: We are sorry for not level up to your standards, our hotel management really valued your comments, Thanks very much for your support and comments, We have been in pursuit of customer satisfaction and cost-effective, We hope every guest could have the most beautiful memory for our more enthusiastic service and high cost-effective products.
jason2211
Deluxe Room (2 beds)
Bodde på okt. 2024
Affärsresenärer
7 recension
5.0/5
Enastående
Publicerades 15 dec. 2024
This has been my go-to Hotel every time I am in Shanghai! Excellent overall!
Översätt
Svar från boendet: Thanks very much for your support and comment,We have been in pursuit of customer satisfaction and cost-effective,Your praise is our motivation ,We hope every guest could have the most beautiful memory for our more enthusiastic service and high cost-effective products.
Gästanvändare
Deluxe-dubbelrum
Bodde på juni 2024
Par
7 recension
3.7/5
Publicerades 29 juli 2024
The room smelled like cigarettes even though is was a non smoking room. Also the towels and bed sheets smelled of cigarettes. The breakfast room was not very nice looking and the western style breakfast poor. The view was nice and the room was big. Location is very good.
Översätt
Svar från boendet: Dear guest, Thank you to choose Howard Johnson Huaihai Hotel Shanghai. We're so sorry for all inconvenience during you stay in our hotel. The hotel management has conducted an investigation and follow-up on the problems you have reflected,and hope that this incident will not affect your overall imperession of our hotel. We must arrange room for you next time. I hope everything will be satisfy to you next time.
Sockeye travels the World
Deluxe-dubbelrum
Bodde på juni 2024
Familj
9 recension
5.0/5
Enastående
Publicerades 15 juli 2024
Excellent concierge team. The front desk and all the colleagues went above and beyond! We arrived on 5th July. Our child felt unwell from the travelling. The hotel staff was very helpful in helping us find a hospital who would offer outpatient appointments without pre-booking. She helped to get us a taxi. They are a credit to their employer. Nice and clean hotel room. Lovely breakfast buffet. Perfect location. A++++
Översätt
Svar från boendet: Thanks very much for your support and comment,We have been in pursuit of customer satisfaction and cost-effective,Your praise is our motivation ,We hope every guest could have the most beautiful memory for our more enthusiastic service and high cost-effective products.
R
Deluxe-dubbelrum
Bodde på maj 2024
Affärsresenärer
5 recension
4.7/5
Otroligt
Publicerades 6 juli 2024
Vicki at front desk was superb! Excellent location. Rooms are great. Actually took a suite with separate room for a week so I could see clients in private. Booked again with a smaller room when it was just me. Only improvement, please give spoons to make morning coffee and a little bit more in the gym would be excellent. Suggest some rubber bands, yoga mats, 3x kettle bells & fix the rower machine, if you did that, this would be one of the best hotel gyms in Shanghai near this price point.
Översätt
Svar från boendet: Thanks very much for your support and comment,We have been in pursuit of customer satisfaction and cost-effective,Your praise is our motivation ,We hope every guest could have the most beautiful memory for our more enthusiastic service and high cost-effective products.
Albert Loh kim Guan
Deluxe-dubbelrum
Bodde på aug. 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 5 nov. 2024
Good service , nice place , location ,,convenient
Översätt
Svar från boendet: Thanks very much for your support and comment,We have been in pursuit of customer satisfaction and cost-effective,Your praise is our motivation ,We hope every guest could have the most beautiful memory for our more enthusiastic service and high cost-effective products.
Dr Matt
Deluxe-dubbelrum
Bodde på nov. 2024
Affärsresenärer
38 recension
5.0/5
Enastående
Publicerades 25 dec. 2024
One if the best hotels probably the best one in China right in downtown of Shanghai . You may not even need taxi to go around but what makes it best is the amazing staff! Thanks for everyone in the hotel to make our stay very pleasurable
Översätt
Svar från boendet: Thanks very much for your support and comment,We have been in pursuit of customer satisfaction and cost-effective,Your praise is our motivation ,We hope every guest could have the most beautiful memory for our more enthusiastic service and high cost-effective products.
Gästanvändare
Deluxe Room (2 beds)
Bodde på nov. 2024
Res med vänner
2 recension
4.2/5
Mycket bra
Publicerades 9 dec. 2024
Good hotel for location and organization. Excellent cleanliness and courtesy of the staff. The bathroom is ok. High quality/price ratio.
Översätt
Svar från boendet: Thanks very much for your support and comment,We have been in pursuit of customer satisfaction and cost-effective,Your praise is our motivation ,We hope every guest could have the most beautiful memory for our more enthusiastic service and high cost-effective products.
aleckj508
Deluxe-dubbelrum
Bodde på okt. 2024
Ensamresenärer
2 recension
4.5/5
Utmärkt
Publicerades 10 dec. 2024
Room and bathroom was clean, bed was a little stiff, and service was quick. Not a lot to offer in amenities but they do offer a free breakfast that can be redeemed during the stay. Location is great; you can find a metro station, malls, and convenience stores all within a 5 minute radius.
Översätt
Svar från boendet: Thanks very much for your support and comment,We have been in pursuit of customer satisfaction and cost-effective,Your praise is our motivation ,We hope every guest could have the most beautiful memory for our more enthusiastic service and high cost-effective products.
Gästanvändare
Executive Superior rum-Queen säng
Bodde på okt. 2024
Par
1 recension
4.7/5
Otroligt
Publicerades 25 nov. 2024
Wendy and Vicky were very helpful checking us in. They kindly upgraded us to a corner suite from a standard king when they noticed we were return visitors. The hotel is clean and conveniently located for walking around Jing'an and Huangpu and Xuhui.
Översätt
Svar från boendet: Thanks very much for your support and comment,We have been in pursuit of customer satisfaction and cost-effective,Your praise is our motivation ,We hope every guest could have the most beautiful memory for our more enthusiastic service and high cost-effective products.
Jirawan Santiwatana
Svit Panoramic
Bodde på sep. 2024
Familj
1 recension
4.0/5
Mycket bra
Publicerades 17 okt. 2024
The location is excellent, with several malls and a convenience store nearby. The breakfast was decent, particularly if you enjoy Chinese cuisine. Booking breakfast directly through the hotel offered nearly a 40% discount, which was a nice perk. I stayed in a suite, and the room was very spacious, with complimentary drinks and snacks provided. While the hotel is not new, the maintenance is satisfactory. I would recommend this hotel for families.
Översätt
Svar från boendet: Thanks very much for your support and comment,We have been in pursuit of customer satisfaction and cost-effective,Your praise is our motivation ,We hope every guest could have the most beautiful memory for our more enthusiastic service and high cost-effective products.