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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.5
Service4.7
Renlighet4.6
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Elegant miljö(152)
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Genomsnittlig ljudisolering(57)
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Utmärkt för affärsresor(40)
Has room service(11)
Negativa recensioner(97)
Anonym användare
Dubbelrum A
Bodde på jan. 2025
Ensamresenärer
62 recension
4.7/5
Otroligt
Publicerades 6 mars 2025
The place is in a great location, but the only issue I had is that sometimes people smoke on the floor in the common area which makes a bad smell
Översätt
Svar från boendet: Dear guest, we deeply regret that we have not been able to fully meet your expectations. Thank you for your valuable feedback regarding your unpleasant experience in the public area. We fully understand that this can affect your experience with the hotel. With immediate effect, we have strengthened the frequency of inspections and cleaning in public areas, especially the smoking tables. For smoking in non-designated smoking areas, we will also take measures to educate and guide them to maintain the elegant environment of the hotel. We promise to see this issue as an opportunity to learn and improve. We look forward to the opportunity to invite you to stay again to show the results of our Once again, thank you for your feedback, it's invaluable support for us.
Gästanvändare
Dubbelrum A
Bodde på jan. 2025
Par
2 recension
4.7/5
Otroligt
Publicerades 2 mars 2025
Good hotel, they clean the room every day, but be careful when booking, some rooms have no windows. The hotel is located near the old city, there is a Mall nearby where you can eat delicious food.
Översätt
Svar från boendet: Thank you so much for your review, glad you were happy with our daily cleaning. Regarding the location, thank you for the recommendation, our location is not only convenient, the shopping centre offers great food, but also great for exploring the old neighborhoods nearby. I wish you a happy life and look forward to serving you again.
Dsike99
Dubbelrum
Bodde på dec. 2024
Res med vänner
12 recension
4.0/5
Mycket bra
Publicerades 19 jan. 2025
Not bad, had robot delivery for our food, decent tv size but limited shows and had to pay everyday just to watch.
Översätt
Svar från boendet: Dear guest, Thank you for your feedback, we are pThank you again for your valuable comments and may you have a better experience.leased that you expressed satisfaction with our robot service and TV size. We apologize for the problems with TV shows and additional payments.
Joy Dang
Gästrum (2 sängar)
Bodde på sep. 2024
Res med vänner
4 recension
4.7/5
Otroligt
Publicerades 1 nov. 2024
Good location, closed to shopping mall with dining choices, walking distance to metro and Yue Garden. Room is small but overall clean and smell good. However there are many guests smoking so the smell was quite dense.
Översätt
Svar från boendet: 感謝您的反饋。我們會加強管理,減少吸煙對其他客人影響,提升住宿體驗。
YULIIA POSTUPAKA
Dubbelrum A
Bodde på aug. 2024
Ensamresenärer
11 recension
5.0/5
Enastående
Publicerades 22 sep. 2024
It’s my second time at this hotel . I love it cause the location is very close to must visit places , nearby there is a shopping mall. Just this time didn’t like the smell inside the room , but in general is very nice 👍
Översätt
Svar från boendet: Dear guest, thank you very much for your patronage and feedback. We are pleased to hear your satisfaction with the location and amenities of the hotel. Looking forward to your next visit and hoping to bring you a pleasant stay experience again. Thank you for your understanding and support!
Gästanvändare
Gästrum (2 sängar)
Bodde på feb. 2025
Res med vänner
4 recension
4.7/5
Otroligt
Publicerades 13 mars 2025
The room is very clean. However, you can tell that other guest has been smoking in the room as you can smell smoke once you walk into the room.  The room was relatively dark because we chose the one with no windows, so just be mindful if you are booking your stay. 
Översätt
Svar från boendet: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Jaques
Queensize-rum i business-klass
Bodde på jan. 2025
Par
3 recension
4.0/5
Mycket bra
Publicerades 9 feb. 2025
The hotel was nice, but I believe they need to provide some English training for the night shift staff. The day staff was not an issue at all. Additionally, placing the sign to request room cleaning seems to have no effect; the cleaning staff only changes the towels, replaces the bottled water, and the slippers. One must specifically request for the room to be cleaned.
Översätt
Svar från boendet: Thank you very much for your affirmation and valuable suggestions. We understand that language communication is particularly important among different customer groups. YWe apologize for the inconvenience, promise to improve the service quality, and look forward to providing you with a satisfactory accommodation experience again.
Shen Tai Sandra
Rum med två sängar
Bodde på dec. 2024
Familj
4 recension
4.5/5
Utmärkt
Publicerades 4 feb. 2025
Small ,clean bedroom with window,.... Two single beds have quite a good size,
fridendly Service,,.assist with the coffee machine on the 5th floor ,where a spacious commuity room is. Laundary with dryer are Handy there.
Robot for food delivery is fun for kids.. Location is convenient, but Taxi is not easy to get onto to the Hotel entrance.
Suggest to install more clothes hanging open shelf & wardrobes.
Översätt
Svar från boendet: Dear guest, thank you very much for your positive comments about us, we are deeply honored. Thank you again for your feedback and we sincerely look forward to your next visit.
Lucas1505
Dubbelrum
Bodde på dec. 2024
Familj
3 recension
4.2/5
Mycket bra
Publicerades 27 jan. 2025
Location is great, very noisy if you’re on the street side. But overall great hotel for the price.
Översätt
Svar från boendet: Thank you very much for your review, it is a pleasure to have your recognition and value for the location of the hotel. Thank you again for your valuable feedback and look forward to providing a comfortable experience that exceeds expectations while retaining your good impression.
AUTCHARAPORN
Dubbelrum A
Bodde på dec. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 28 jan. 2025
good location not far from the metro and stuff are very helpful and gently the place is clean but the hair dryer is broken overall is good
Översätt
Svar från boendet: Thank you very much for your support and affirmation of our hotel, especially for your praise of our convenient location, thoughtful service and clean environment. We are delighted that you enjoyed the friendly service and clean and tidy environment. Looking forward to serving you again, welcome your next visit and let us provide you with a perfect stay again.
BrCv3
Queensize-rum i business-klass
Bodde på dec. 2024
Ensamresenärer
6 recension
3.7/5
Publicerades 16 jan. 2025
It’s an OK hotel… could use some update features. Location is very good. There’s breakfast facilities nearby and a popular shopping area also. Close to public transport and walking distance from The Bund
Översätt
Svar från boendet: Dear guest, Thank you for your stay and valuable feedback. We are pleased to learn that you have enjoyed your stay with us, especially the location. Please feel free to contact us for other needs or suggestions. Once again, thank you for your support and understanding.
M Afify
Dubbelrum A
Bodde på nov. 2024
Affärsresenärer
5 recension
5.0/5
Enastående
Publicerades 26 jan. 2025
I loved the place , Definitely will go again! Though room were too small but i was alone so no problem.
Översätt
Svar från boendet: Thank you so much for your good comments, glad you are happy with our service. Thank you for choosing our hotel and look forward to serving you again. Once again, we apologize for the inconvenience of the room size.
Damrih Ontkot
Familjerum
Bodde på nov. 2024
Familj
2 recension
3.2/5
Publicerades 30 dec. 2024
First time in Shanghai with this Hotel, It's ok for me but difficult to communication, however i will be back agian in goodtime.
Översätt
Svar från boendet: Thank you very much for sharing your stay experience. We are always committed to providing high-quality services. We apologize for the inconvenience in communication and will take immediate steps to improve and ensure smooth communication for each guest. We value every guest feedback, and your satisfaction is the ultimate goal we pursue. Looking forward to the wonderful times in the future, we will welcome you again, and we will try our best to provide services that exceed expectations.
HoangDinh
Queensize-rum i business-klass
Bodde på maj 2024
Par
14 recension
4.7/5
Otroligt
Publicerades 8 juli 2024
The room is clean and comfortable, and the room I booked has a great view of the Shanghai Tower. The location is excellent, being close to many major attractions like Yuyuan (a 10-minute walk), The Bund, and Nanjing Road (2 km, easily accessible by bike or subway). The hotel staff were friendly and helpful; the cleaning lady was very enthusiastic and helped us clean the room and refill the water bottles daily. The only thing lacking in the room I booked was a refrigerator, but since Chinese people generally do not drink ice water, I think this is normal here, so it is no big deal. Overall, a 9.5/10 stay. I highly recommend this hotel!
Översätt
Svar från boendet: Dear guest, thank you for your valuable evaluation and sharing of your stay experience. We couldn't be happier that you left such positive feedback on the comfort of the room, the view, the location, and the warm service of our team. For suggestions for cooling needs, we will improve the room equipment and install refrigerators in all rooms in the short term. At the same time, regarding non-cold drink preferences, in the room service details, our team has the flexibility to provide water at different temperatures to meet various tastes. We are always committed to improving the quality of service to meet the individual expectations of every guest. Thank you again for your visit and suggestions, and look forward to your next visit. Your satisfaction is the direction of our continuous efforts. I wish you a happy journey ahead!
Digioptics
Dubbelrum A
Bodde på nov. 2024
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 11 dec. 2024
Do not be fooled by the small front desk footprint, my guest room (queen bed with no windows) is efficiently layed out with everything you would need as a solo traveler. On the 5th floor, there is laundry room and a cozy lounge with chairs/tables for gatherings or working. With the price you pay in Shanghai, it exceeded my expectations.
Översätt
Svar från boendet: Many thanks to Mr. Zhang for his valuable advice. I'm glad to know that although our rooms are compact in layout, they are fully equipped to meet your travel needs. Satisfaction with the comfort and equipment of the rooms is particularly pertinent. Understand Mr. Zhang's recognition of laundry and lounge rooms as part of our commitment to providing a convenient traveler experience.