Kingtown Hotel Hongqiao Shanghai

Kingtown Hotel Hongqiao Shanghai recensioner

Kingtown Hotel Hongqiao Shanghai

No.1111 Tianshan Road, Changning District, Shanghai, 200051, ChinaVisa hotellinformation
Kingtown Hotel Hongqiao Shanghai
Kingtown Hotel Hongqiao ShanghaiKingtown Hotel Hongqiao ShanghaiKingtown Hotel Hongqiao Shanghai
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Gästrecensioner

4.5/5
Good
1638 recension
Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.4
Service4.5
Renlighet4.4
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Alla recensioner(1638)
Positiva recensioner(1573)
Recensioner med foton/video(164)
Lätt att ta sig runt(293)
Vänlig personal i receptionen(218)
Nära tunnelbana(144)
Stora rum(110)
Praktiskt för shopping(80)
Utmärkt för affärsresor(46)
Duschen var svår att använda(28)
Har bott här flera gånger(17)
Negativa recensioner(65)
Gästanvändare
Deluxerum
Bodde på sep. 2024
Ensamresenärer
3 recension
3.2/5
Publicerades 1 nov. 2024
+ The Hotel is next to Line 2, where you can go to both airports, the Bund and many more places. The rooms are beautiful and have a shower and bathtube. - The Hotel itself looks old. The rooms don't get cleaned very well (I had hair in my bathtube and at my sink when I checked in). The rooms look very used and you can see they don't get cleaned carefully. Also the messurement writings from the construction workers are still on the tiles in the bathroom, even the renovation was long time ago. The breakfast is okay, just the pots and glasses where you can get juice from are dirty.
Översätt
Svar från boendet: Dear sir, thank you very much for your comments in your busy schedule! We are very sorry that this stay did not meet your expectations, we are deeply sorry, your comments are our direction of improvement, we will make efforts to improve the shortcomings, we hope that through your valuable comments can continuously improve the hotel's check-in experience and service quality. Best regards and have a good time!
eyearnleem
Deluxerum
Bodde på feb. 2025
Familj
3 recension
4.7/5
Otroligt
Publicerades 9 mars 2025
Good overall for a one night stay! Room was cleaner than I expected based on the other reviews. Toilet smelled a little though, there was pee smell. But overall great stay for the process point!
Översätt
Svar från boendet: Good morning, sir! Thank you very much for staying at the KINGTOWN Hongqiao Hotel Shanghai. We are very glad that your love and recognition of us. The hotel has always paid great attention to the maintenance of hardware facilities, and has planned to renovate and transform some facilities every year. We value your comments very much and will keep an eye on the room facilities in order to bring guests a better and more comfortable stay. And we are very honored to bring you a comfortable and warm stay experience, and sincerely look forward to your come again. Thank you. Best regards.
Lyn MS TAN
Superior-dubbelrum
Bodde på dec. 2024
Affärsresenärer
3 recension
5.0/5
Enastående
Publicerades 9 jan. 2025
Rooms are newly furnished. Location is great, eateries around and shopping Mall in 5mins walk. Lobby of hotel is normal. Breakfast spread porridge, coffee maker, bread and 5-6 hot cooked food.
Översätt
Svar från boendet: Dear sir,thank you very much for staying at the KINGTOWN Hongqiao Hotel Shanghai. We are very glad that your love and recognition of us. And we are very honored to bring you a comfortable and warm stay experience, and sincerely look forward to your come again. Thank you. Best regards.
Kian Hoe
Superiorrum (2 sängar)
Bodde på nov. 2024
Affärsresenärer
41 recension
2.7/5
Publicerades 16 jan. 2025
Location near to what I want, Food.. Hotel only have breakfast but never try. it's apartment type, a bit old. no renovation. no facility. generally acceptable for me..
Översätt
Svar från boendet: Dear guests, thank you very much for your comments in your busy schedule! I am very sorry that we could not give you a perfect stay experience. The hotel has always paid great attention to the maintenance of hardware facilities, and has planned to renovate and transform some facilities every year. We value your comments very much and will keep an eye on the room facilities in order to bring guests a better and more comfortable stay. We are constantly looking for and find better personalized service solutions, and constantly expect to bring guests a happy stay every time, we are constantly strengthening and improving ourselves, looking forward to KINGTOWN and you meet again, your satisfaction is our driving force, I wish you happy every day, happy life!
Gästanvändare
Superior-dubbelrum
Bodde på apr. 2024
Res med vänner
2 recension
2.2/5
Publicerades 31 maj 2024
The hotel’s service was terrible. We booked 2 rooms before but when we check in, reception gave our different room. But they didnt informing us before. After we checked the room and went back to complain to the reception, they said the reason was out of rooms. In the end, they gave us a room they called a "free upgrade," but it was nothing more than an old, repurposed room. Everything was terrible without security bc delivery personnel can freely access the floors. Receptionist did not speak English. Except good location.
Översätt
Svar från boendet: Dear guests, thank you very much for your comments in your busy schedule! I am very sorry that we could not give you a perfect stay experience. We are constantly looking for and find better personalized service solutions, and constantly expect to bring guests a happy stay every time, we are constantly strengthening and improving ourselves, looking forward to KINGTOWN and you meet again, your satisfaction is our driving force, I wish you happy every day, happy life!
Anonym användare
Superior-dubbelrum
Bodde på sep. 2024
Ensamresenärer
2 recension
4.7/5
Otroligt
Publicerades 10 okt. 2024
The room is nice with a view of the city. Over all I like the location which was convenient - a supermarket, the subway station, lots of eateries to choose. The only thing that needs to be improved are the hallways. The hallways should be lighted properly to give idea that it is a very comfortable place to stay.
Översätt
Svar från boendet: Dear guests, thank you very much for your comments in your busy schedule! I am very sorry that we could not give you a perfect stay experience. The hotel has always paid great attention to the maintenance of hardware facilities, and has planned to renovate and transform some facilities every year. We value your comments very much and will keep an eye on the room facilities in order to bring guests a better and more comfortable stay. We are constantly looking for and find better personalized service solutions, and constantly expect to bring guests a happy stay every time, we are constantly strengthening and improving ourselves, looking forward to KINGTOWN and you meet again, your satisfaction is our driving force, I wish you happy every day, happy life!
Bouhoun.dz
Superior-dubbelrum
Bodde på nov. 2024
Affärsresenärer
34 recension
4.7/5
Otroligt
Publicerades 13 dec. 2024
Over all I like the location which was convenient near to the subway station
Översätt
Svar från boendet: Dear sir,thank you very much for staying at the KINGTOWN Hongqiao Hotel Shanghai. We are very glad that your love and recognition of us. And we are very honored to bring you a comfortable and warm stay experience, and sincerely look forward to your come again. Thank you. Best regards.
TARATORKIN
Superior-dubbelrum
Bodde på juli 2024
Par
3 recension
4.5/5
Utmärkt
Publicerades 19 aug. 2024
The hotel is not new, but the condition of the rooms is normal, I was not pleased with the floor - it is tiled. The location is excellent. Breakfast is European, not very rich, but sufficient. The staff is very friendly
Översätt
Svar från boendet: Good morning, sir! Thank you very much for staying at the KINGTOWN Hotel Hongqiao Shanghai. We are very glad that your love and recognition of us. And we are very honored to bring you a comfortable and warm stay experience, and sincerely look forward to your come again. Thank you. Best regards.
NikInChina
Superior-dubbelrum
Bodde på juli 2024
Ensamresenärer
3 recension
5.0/5
Enastående
Publicerades 6 aug. 2024
This was my third stay at Kingtown Hongqiao Hotel. I am very satisfied with my stay and with the hotel services
Översätt
Svar från boendet: Good morning, sir! Thank you very much for staying at the KINGTOWN Hongqiao Hotel Shanghai. We are very glad that your love and recognition of us. And we are very honored to bring you a comfortable and warm stay experience, and sincerely look forward to your come again. Thank you. Best regards.
Xingyunxianzai
Superior-dubbelrum
Bodde på jan. 2024
Ensamresenärer
14 recension
5.0/5
Enastående
Publicerades 23 feb. 2024
有家的感觉。 空调有点味道。 aaaaaaaaaaaaaaaaaaaaaaa~aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Översätt
Svar från boendet: 尊敬的賓客您好!非常感謝您下榻上海虹橋嘉廷酒店,我們會用用心、貼心、真心的服務讓每一位入住的客人感受到小嘉的魅力!我們會把關心和問候通過一點一滴的小事兒傳遞給您,真誠期待您的再次光臨!祝您生活愉快~
Gästanvändare
Superior-dubbelrum
Bodde på juni 2024
Affärsresenärer
59 recension
4.0/5
Mycket bra
Publicerades 14 juli 2024
very conveniently located, spacious room, will choose the hotel next time coming to Shanghai
Översätt
Svar från boendet: Good morning, sir! Thank you very much for staying at the KINGTOWN Hotel Hongqiao Shanghai. We are very glad that your love and recognition of us. And we are very honored to bring you a comfortable and warm stay experience, and sincerely look forward to your come again. Thank you. Best regards.
Gästanvändare
Superiorrum (2 sängar)
Bodde på maj 2024
Familj
17 recension
4.2/5
Mycket bra
Publicerades 10 juni 2024
We loved the location, close to many shops and parks and a short walk from the subway. The room was very spacious and comfortable, perfect for a family of 3. It had a small kitchen with a fridge and a washing machine. The bathroom was a little old and the room smelled a little stuffy but overall we think it was a great price/quality balance.
Översätt
Svar från boendet: Good morning, sir! Thank you very much for staying at the KINGTOWN Hotel Hongqiao Shanghai. We are very glad that your love and recognition of us. And we are very honored to bring you a comfortable and warm stay experience, and sincerely look forward to your come again. Thank you. Best regards.
Ivy_Oh
Superiorrum (2 sängar)
Bodde på nov. 2023
Familj
28 recension
2.5/5
Publicerades 9 dec. 2023
Staying 4 nights in this hotel. The hotel is very old and not well maintained, the room is spacious, the toilet / shower area is covered with mold, and the temperature of the water was not strong and constant. Had used their washing machine+dryer and it worked well, just that the loading capacity does not allow you to wash more at a time. Breakfast is terrible, cold and the staff don't refill the food when the food is running low/ finished. Attitudes of the reception are poor, and the worst part of this hotel is the security, as any one can just pop in ( be it food delivery / online shopping delivery) can deliver their items all the way to the guest room. I will not recommend this hotel if there is a better choice.
Översätt
Svar från boendet: Dear guest!Thank you for taking the time to review the hotel.We are sorry to learn that you are not satisfied with your stay, and the hotel staff sincerely apologize for this.Your feedback is highly valued by the hotel management and staff, which is not the way we promote hospitality and goes against our brand philosophy.The hotel management sincerely hopes to contact you and solve the problem one by one.It is the constant care and supervision of guests like you that enable us to constantly find problems in our work, obtain corrections and continuous progress.Thank you again for your meticulous comments. I will follow up with you to deal with the trouble caused by your stay. I am the Front office Manager Michael, hoping to contact you for details so that we can understand and solve your problem.We look forward to hearing from you!
No1inpartikular
Superior-dubbelrum
Bodde på mars 2024
Annat
6 recension
3.7/5
Publicerades 21 apr. 2024
Room is clean, comfortable & and good size, only stayed 1 night, we didn’t have breakfast at the hotel, rooms on east side of building get sun first thing in the morning, there is no curtain on the window above the toilet to block it.
Översätt
Svar från boendet: Dear guests, thank you very much for your comments in your busy schedule! I am very sorry that we could not give you a perfect stay experience. The hotel has always paid great attention to the maintenance of hardware facilities, and has planned to renovate and transform some facilities every year. We value your comments very much and will keep an eye on the room facilities in order to bring guests a better and more comfortable stay. We are constantly looking for and find better personalized service solutions, and constantly expect to bring guests a happy stay every time, we are constantly strengthening and improving ourselves, looking forward to KINGTOWN and you meet again, your satisfaction is our driving force, I wish you happy every day, happy life!
wee
Superior-dubbelrum
Bodde på feb. 2025
Affärsresenärer
1 recension
4.2/5
Mycket bra
Publicerades 15 mars 2025
The location is good.
Översätt
Svar från boendet: 小嘉每天最開心的事莫過於看到親的好評,親的好評就像是清泉一樣滋潤我們的心田,小嘉會更加的珍惜親的好評,不斷的改進自己,完善自己,力求讓酒店的服務做得更好,也是為了讓親能夠有更舒適的入住體驗。親們的好評就是對我們最大的肯定和鼓勵,希望親再次光顧我們的酒店,檢驗酒店的進步