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Läge och interiör9.1
Bekvämligheter9.0
Service9.0
Renlighet9.1
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JZ.nl
Barnvänligt familjerum
Bodde på mars 2025
Familj
3 recension
9.5/10
Otroligt
Publicerades 27 apr. 2025
The room was clean and tidy. Staff were okay, nothing special. Wi-Fi was very bad, with speeds between 10 kbps and 1 Mbps. The location was great, very convenient.
Översätt
Svar från boendet: 尊敬的客人,非常感謝您抽出寶貴時間分享在我們酒店的體驗。我們很高興得知您對房間的清潔度和位置感到滿意。您的反饋對於我們來説非常重要,我們一直致力於提供優質的住宿體驗。對於您提到的Wi-Fi速度問題,我們深感歉意。我們知道良好的網絡連接對於現代旅行者來説至關重要,我們對此表示遺憾。我們已經記錄了您的反饋,並將立即與我們的技術團隊合作,以解決此問題並確保所有客人都能享受到穩定的高速網絡服務。關於員工服務,我們希望我們能提供更出色的體驗。我們正在持續培訓我們的團隊,以確保他們能夠提供超出您期望的服務。我們非常感謝您對我們的員工提出寶貴的意見,這將幫助我們提升服務質量。再次感謝您的反饋,我們承諾將採取措施改善服務和設施,以確保未來所有客人的滿意度。期待有機會為您提供更好的體驗。祝您一切順利,
EvaLives
Standardrum i queensize
Bodde på mars 2025
Ensamresenärer
1 recension
9.5/10
Otroligt
Publicerades 21 apr. 2025
It’s quite a high-tech hotel with clean bathrooms, beds, and amenities. Particularly, the gym and laundry service are really a catch. The location is near the Shanghai Swimming Center metro station and it’s also really quiet. Good for couples, solo, and families.
Översätt
Svar från boendet: 尊敬的客人,非常感謝您對我們酒店的高評價和詳細反饋!我們深感榮幸能為您提供如此滿意的服務體驗,尤其對我們的高科技設施、清潔的浴室、舒適的大床和便利的設施如健身房與洗衣服務表示讚賞。您的認可是我們不斷追求卓越、提升服務品質的強大動力。我們很高興得知酒店的地理位置便利,靠近上海游泳中心地鐵站,同時環境安靜,適合情侶、獨行者和家庭。您的建議和反饋對我們至關重要,我們將持續優化,確保每位客人都能享受到舒適、便捷且愉快的住宿體驗。再次感謝您的寶貴意見,期待有機會為您提供更多美好的服務。祝您生活愉快!此致,
Anonym användare
Queensize-rum i business-klass
Bodde på feb. 2025
Affärsresenärer
2 recension
7.5/10
Publicerades 8 mars 2025
It is great quality for price, close to metro station, but usually you need changing for getting in the most popular places.
Översätt
Svar från boendet: Dear Guest, Thank you for your review of our hotel, your feedback is very important to us. Regarding the section you mentioned "need to change money to get to the most popular places", we understand that this may be an inconvenience. We are working to improve this situation and will work closely with local transportation authorities to add more convenient transportation guidance and instructions to ensure that every guest can easily reach all destinations. We promise that we will actively listen to your suggestions and hope to provide you with a better stay experience. Looking forward to the opportunity to serve you again.
Wibowo Agung Prayugo
Queensize-rum i business-klass
Bodde på feb. 2025
Affärsresenärer
32 recension
10.0/10
Enastående
Publicerades 31 mars 2025
Good.. I will booked again next time. Near of metro station.
Översätt
Svar från boendet: Dear guest, Your feedback is greatly appreciated and it is good to know that you are happy with our convenient transportation. We understand that easy transportation is key to enhancing your travel experience, so our location is designed to make it easy to connect to the city's hottest attractions. We are glad to learn that this has added to your journey. I am deeply honored by the positive experience you mentioned. Our team works hard day and night to provide five-star service and meticulous care. Your satisfaction is our greatest reward. Please consider choosing our hotel again on your next visit. We are committed to continuously optimizing our services to ensure that every guest can enjoy a high-quality, comfortable and comfortable stay experience. On your next journey, we will provide you with more surprises that exceed expectations. Thank you for staying and look forward to meeting you again.
Johnnchen
Lixiang Twin Room (Smart Guest Control + Smart Toilet)
Bodde på dec. 2024
Familj
2 recension
10.0/10
Enastående
Publicerades 7 jan. 2025
Modern and clean hotel, very well designed. The room is spacious and has a nice view. I especially like the garden section.
Översätt
Svar från boendet: Dear Guest, Thank you very much for your positive review and we are deeply honored to bring you such a pleasant stay. The garden part you mentioned is a great feature of our hotel. We thank you for your love and will continue to maintain its beautiful scenery. For the spacious room and good view, we are proud that our design can maximize room space and visual enjoyment. Our team has always been committed to providing first-class cleaning services and thoughtful facilities, and we are glad that these have been recognized by you. In the future, we look forward to the opportunity to make more expansions and improvements to make your next stay even better. Thank you for choosing this hotel, your satisfaction is our unremitting pursuit goal. If you have any suggestions on service quality or options you want to upgrade, we welcome you to share them to make our service more suitable for you. Thank you again for your good comments and all the best to you.
Gästanvändare
Standardrum i business-klass
Bodde på apr. 2025
Res med vänner
2 recension
10.0/10
Enastående
Publicerades 19 maj 2025
Zhou Shen’s concert
Översätt
Svar från boendet: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨!
AMC24
Standardrum i business-klass
Bodde på nov. 2024
Familj
5 recension
6.5/10
Publicerades 13 jan. 2025
The room was spacious but it looks a bit old compared to the pictures. The staffs looks a bit under trained. Only 3 lifts, so make sure you have enough time and patience to wait 😆
Overall, it’s acceptable to stay but will consider other places
Översätt
Svar från boendet: Dear Guest, Thank you very much for staying and sharing valuable feedback. We are deeply sorry that the room has not fully met your expectations, and we are working on upgrading and maintenance of the existing facilities. Regarding employee training, we have strengthened the training of employee service processes and professional skills in order to provide better services. The elevator situation is currently a temporary inconvenience, and our maintenance team has ensured to fully respond and minimize the impact. Your satisfaction is always the primary goal of what we do. Please consider revisiting when you have other accommodation needs and we will try to do better. Thank you again for your feedback and understanding.
Adamitto7
Standardrum i queensize
Bodde på apr. 2025
Ensamresenärer
5 recension
10.0/10
Enastående
Publicerades 26 maj 2025
The location was great, very close to the subway station. Enjoyed the common area. The room was very nice.
Översätt
Svar från boendet: 尊敬的客人,非常感謝您抽出寶貴時間分享您的住宿體驗,我們深感榮幸能獲得如此正面的評價。聽到您對我們的位置、便捷的交通,以及對公共區域和房間的滿意,我們感到無比喜悦。您的認可是對我們團隊辛勤工作的最大肯定。我們一直致力於為每位客人提供舒適、便捷且温馨的服務。您的反饋不僅鼓勵了我們的團隊,也為我們的持續改進提供了寶貴指引。希望下次有機會再次為您提供服務,期待您再次光臨,創造更多美好回憶。再次感謝您的好評,期待您的下次光臨!
SanJas
Affärsrum med Queen Size-säng
Bodde på apr. 2025
Familj
2 recension
4.0/10
Publicerades 3 maj 2025
Hotel seemed good (on paper) but turned out to be a bad experience. I had reserved a high-floor room (2 rooms) but was placed at what seemed like a basement level. The windows out of the room were covered by a very high wall, so no view of anything and fairly stagnant air (no air flow at all).
The insulation is horrific (this was by far the worst hotel experience like this) and we were kept up at night with noise from other people in other rooms.
Cleanliness was not great. Some smart details such as disposal face towels but family complained of dirty linen and pillow covers.
Overall, do NOT recommend under any circumstances.
Översätt
Svar från boendet: 尊敬的客人,我們非常遺憾聽到您在我們酒店的體驗不盡如人意。您的反饋對我們來説非常重要,我們誠摯地向您表示歉意,未能達到您的期望。首先,對於房間位置的不理想,我們深感抱歉。我們理解,高樓層的視野和空氣流通對於您的住宿體驗至關重要。我們已記錄下您的反饋,以確保未來客人能獲得更符合其需求的房間安排。對於窗户被遮擋的問題,我們將立即進行調查並採取措施改善。關於噪音問題,我們深感抱歉給您帶來了困擾。我們將加強隔音措施,確保未來客人能享有安靜的休息環境。同時,我們已向所有員工強調了保持安靜的重要性,以減少對其他客人的影響。對於清潔度的反饋,我們深感遺憾。我們承諾將加強清潔流程和標準,確保所有客房都能達到高標準的清潔水平。我們對您所描述的不滿意的細節表示歉意,並將立即採取行動進行改進。我們非常重視您對枕頭和床單的反饋,已記錄下來並立即進行調查。我們將確保提供乾淨、舒適的床上用品,以滿足所有客人的需求。我們理解您的不推薦建議,這對我們來説是一個重要的教訓。我們承諾將從這次經歷中學習,並採取措施確保未來每一位客人都能享受到卓越的住宿體驗。如果您願意,我們希望有機會為您提供一次補救服務,以展示我們對改善您體驗的承諾。再次感謝您提供的寶貴反饋,我們期待有機會為您提供更好的服務。祝您一切順利.
Gästanvändare
Queensize-rum i business-klass
Bodde på mars 2025
Affärsresenärer
4 recension
3.0/10
Publicerades 14 apr. 2025
Very disappointed. During if the day when I needed to work and rest. Hotel workers started drilling someone during the day. Absolutely not good.
Översätt
Svar från boendet: Dear guest we are very sorry that you have encountered a situation that made you feel dissatisfied during your stay at the hotel. Your feedback is very important to us and we deeply regret not being able to provide the service experience you have come to expect. We understand that it is unpleasant to be interrupted when you need to work and rest. Please allow me to express my sincerest apologies on behalf of the hotel team. we have taken immediate steps to strengthen the management of daily construction activities to ensure that they are carried out in a time period that does not interfere with guests' rest and work. At the same time, we have trained relevant staff to emphasize the need for advance notice and consent of guests when performing any activities that may affect the guest experience. Please accept our sincere apologies and trust that we will take steps to ensure that this does not happen again. We look forward to seeing you again so that we can prove the improvement.
Travelsaurus
Standardrum i queensize
Bodde på jan. 2025
Familj
9 recension
9.5/10
Otroligt
Publicerades 26 feb. 2025
The location is convenient to common areas downtown. The service was good and they were accommodating even though they couldn't communicatie clearly. Good value for money.
Översätt
Svar från boendet: Thank you very much for your high comments and feedback. I am glad that you are satisfied with your experience at the hotel, especially the recognition of our location and staff service. Regarding the communication problem, we are deeply sorry for this. If you come again when you need help, I hope you can tell us your language needs. We will coordinate bilingual or professional foreign language staff to communicate with you to ensure smooth and efficient service. Thank you for choosing our hotel again. Your satisfaction is our greatest motivation and pursuit.
Anonym användare
Standardrum i queensize
Bodde på dec. 2024
Ensamresenärer
2 recension
10.0/10
Enastående
Publicerades 28 jan. 2025
Everything about the hotel is beautiful. However it would be a bit better if there are small fridges available in the room.
Översätt
Svar från boendet: Dear guest, thank you very much for your love and appreciation of the hotel. We are very pleased that your stay was generally satisfactory and that your request for a mini-refrigerator has been kept in mind. To enhance your experience, we promise to upgrade all our rooms in the near future to add mini-refrigerator facilities so that you can enjoy your moments more comfortably. In order to keep your existing accommodation from being compromised by this small regret, we will provide you with a small gift when you check out to show your apologies and thanks. If you visit again in the future, your surprises will not stop there. Thank you again for your valuable comments and we look forward to providing you with a more perfect service.
Sanjay Kumar Tyagi
Queensize-rum i business-klass
Bodde på mars 2025
Affärsresenärer
7 recension
9.0/10
Utmärkt
Publicerades 20 apr. 2025
Good hotel , breakfast was ordinary when see with respect of foreigners.
Översätt
Svar från boendet: Dear guest,Thank you for choosing to stay at our hotel and taking the precious time to share your experience. We are very glad that you are satisfied with the overall impression of our hotel. This is the greatest affirmation of the hard work of our team. Regarding the review of the breakfast, we are deeply sorry that it failed to fully meet your expectations, especially considering that you are a guest from abroad. We are well aware that breakfast is not only the beginning of meeting basic needs, but also a window to experience the local culture and enjoy delicious food. We are constantly striving to improve our breakfast service to better meet the needs of guests from different cultural backgrounds. Thank you again for your valuable suggestions. Your satisfaction is our greatest pursuit. Wish you all the best
Giwan
Queensize-rum i business-klass
Bodde på juli 2024
Ensamresenärer
5 recension
7.5/10
Publicerades 22 aug. 2024
Overall, It was good
Close from metro stop and the room was affordable with a nice view etc
Översätt
Svar från boendet: Thank you for your endorsement, we are very pleased that you are pleased with our location, price and beautiful views. Regarding improving the experience, we are planning to add subway connection services, hoping to provide more convenience for your travel. At the same time, we will continue to optimize room layout and cleaning standards to ensure that every day brings you a comfortable experience. Looking forward to serving you again and making your next stay even more perfect. Thank you from the bottom of your heart for choosing us, your satisfaction is our greatest honor.
Ahsin Cheema
Affärsrum med Queen Size-säng
Bodde på nov. 2024
Familj
2 recension
9.5/10
Otroligt
Publicerades 8 dec. 2024
My visit to shanghai was a success due to the service of this hotel. I really liked the attitude of staff and their room service. They have nice and comfortable rooms on a good price, if you book from Trip.com. Breakfast was also good with a lot of options catering the need of halal food also.
Översätt
Svar från boendet: Thank you very much for your affirmation and support! We are deeply honored that you are satisfied with our services and facilities during this trip to Shanghai. Your satisfaction is our driving force. With regard to reasonably priced rooms and halal-compliant breakfasts, we attach great importance and continuously optimize to meet the needs of different guests. Thank you again for choosing our hotel and look forward to your next visit. We strive to do better to ensure that your experience exceeds expectations.