Wanda Yue，Shanghai Lujiazui

I had a fantastic stay at the Ordos Hotel Shanghai! The place was spotless, and the staff went out of their way to make me feel welcome

The hotel itself is good and clean. There are lots of automatic functions within the room to activate lights etc. There is a projector screen for movies nights after a busy day, and an additional tv. The projector can also airplay which is helpful for showing programs of your choice via another device. The room was clean and comfortable. The comfy family room easily fit myself and 2 teenagers. The improvement I would suggest is for the staff to be a bit more alert, many were busy on phones whenever we arrived to the front desk. But they were polite and helpful. Also the lobby was very cold, having a hot tea option on arrival would be nice after a long journey. One main suggestion would be for trip.com to remove the offer of breakfast, particularly western. It was awful and at 8:45 the Chinese option was minimal. The only option for western breakfast was jam and toast, all for 58RMB. There was no coffee at all, neither in the restaurant or the room. I obviously asked for my money back. I suggest the hotel organize information regarding options for breakfast in advance. The discussion regarding breakfast on arrival was very confusing, when we saw the breakfast the next morning we understood why. Making it clear that it's best to order in or suggest an alternative restaurant would be better. On the first morning we went to Starbucks, then found a mall around 20min walk with delicious breakfast at BAKER&SPICE, with the cheapest option being around 35RMB for a egg and bacon croissant. Other than the food I would recommend this hotel. It's in a convenient location to visit many sites in Shanghai and it's easy to find and good value for money. I would say overall this is a 3 star hotel.

Had stinky smell in the lobby and rooms corridor. The rest is ok.

+ the location of the hotel is very convenient and convenient. the metro is 150m away. The area is quiet and at the same time close to the center. There is everything you need nearby. The rooms are clean enough. The room is in good condition. Cleaning is done every day, the bed linen is clean. - Staff does not know English, communication is only through an interpreter. Breakfast is 100% Asian, fried rice with egg, etc. There is no coffee. For the last two days of our stay, the hammer drill was very annoying, starting at 7 a.m. it was terrible, but we were resting.

Nice hotel but a little far away from Shanghai city central.

Such a nice hotel, the interior is clean and modern. Found the bed comfortable. Family loved the added robot for food delivery.