Ordos Hotel Shanghai

The hotel itself is good and clean. There are lots of automatic functions within the room to activate lights etc. There is a projector screen for movies nights after a busy day, and an additional tv. The projector can also airplay which is helpful for showing programs of your choice via another device. The room was clean and comfortable. The comfy family room easily fit myself and 2 teenagers. The improvement I would suggest is for the staff to be a bit more alert, many were busy on phones whenever we arrived to the front desk. But they were polite and helpful. Also the lobby was very cold, having a hot tea option on arrival would be nice after a long journey. One main suggestion would be for trip.com to remove the offer of breakfast, particularly western. It was awful and at 8:45 the Chinese option was minimal. The only option for western breakfast was jam and toast, all for 58RMB. There was no coffee at all, neither in the restaurant or the room. I obviously asked for my money back. I suggest the hotel organize information regarding options for breakfast in advance. The discussion regarding breakfast on arrival was very confusing, when we saw the breakfast the next morning we understood why. Making it clear that it's best to order in or suggest an alternative restaurant would be better. On the first morning we went to Starbucks, then found a mall around 20min walk with delicious breakfast at BAKER&SPICE, with the cheapest option being around 35RMB for a egg and bacon croissant. Other than the food I would recommend this hotel. It's in a convenient location to visit many sites in Shanghai and it's easy to find and good value for money. I would say overall this is a 3 star hotel.

The check in time was long, but the staff at night shift was very friendly. He even helped us to order supper. Double beds room the bed is big enough to fit 2 people.

Such a nice hotel, the interior is clean and modern. Found the bed comfortable. Family loved the added robot for food delivery.

The checking in was quite a long process which was my only complaint due to late arrival with children. But it was the best accommodation of our entire 3week China journey, The room is spotless. Good starbucks and foodmart over the rd. They have a robot uber delivery service and the children wanted to see it working. The staff allowed us to put our sandwich in and deliver so they could see it. The absolute delight and laughter was truly special and the staff didn't have to allow.

Position is ok, near the station There werent many staff at the reception desk to support customer

The hotel location is strategically close to the metro line making it easily accessible. The room is big, clean and very comfortable. Truly enjoyed our stay here and will choose to return whenever we’re in Shanghai