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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.7
Renlighet4.8
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Utsökt frukost(414)
Vänlig personal i receptionen(317)
Utmärkt för affärsresor(129)
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Utmärkt pool(75)
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Fantastiskt afternoon tea(27)
Negativa recensioner(112)
Gästanvändare
Uppgraderad Premium
Bodde på nov. 2024
Affärsresenärer
1 recension
4.2/5
Mycket bra
Publicerades 15 dec. 2024
We had a good experience. Location is good and the morning breakfast buffet is quite nice. They have a great staff. Would definitely like to mention the young intern Jerry, such a hardworking and a joyful boy. Be it midnight or during the day would always help out with a bright smile. The rooms are decent but could provide more amenities as per the charges. I stayed there for 3 nights. It was a pleasant experience.
Översätt
Iwan/Ikhwan
Deluxe-tvåbäddsrum
Bodde på maj 2024
Affärsresenärer
31 recension
5.0/5
Enastående
Publicerades 26 maj 2024
Right beside the expo place Shanghai NECC, good breakfast & service, good 24 hours gym
Översätt
Svar från boendet: Dear _FB220087****,Thank you for taking time to convey your thoughts on your recent stay.We're very glad to hear of your recognition of the hotel's breakfast and service.Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations. We look forward to welcoming you again!Best Regards,Hotel Management
David Shick!
Deluxerum i queensize
Bodde på apr. 2024
Par
11 recension
5.0/5
Enastående
Publicerades 21 apr. 2024
Great. Live the location so close to Hongqiao Railway Station. Breakfast is good. Friendly customer service.
Översätt
Svar från boendet: Dear _TXUSj5kw9k1****,Thank you for taking time to convey your thoughts on your recent stay.We're very glad to hear of your recognition of the hotel's service.Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations. We look forward to welcoming you again!Best Regards,Hotel Management
AMBLER SMITH
Deluxerum i queensize
Bodde på apr. 2024
Affärsresenärer
5 recension
3.5/5
Publicerades 7 apr. 2024
Won’t be staying again. No drinkis or snacks in the room. When I got my room service there was not salt or pepper in the shakers.
Also the lights did not work properly so the room was dark ! I checked out and went to another hotel
Översätt
Svar från boendet: Dear _TSXX673a0go****,Thank you for taking time to convey your thoughts on your recent stay.I'm sorry for the unpleasant experience.Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations.We look forward to welcoming you again and giving us a chance to apologize!Best Regards,Rebecca ShanHotel Manager
A Happy Pilgrim
Deluxerum i queensize
Bodde på feb. 2024
Par
6 recension
4.5/5
Utmärkt
Publicerades 6 apr. 2024
Our wedding anniversary stay at InterContinental Shanghai Hongqiao NECC was truly exceptional. The room exceeded our expectations with its spacious layout and elegant decor, providing the perfect setting for a romantic getaway. The hotel amenities were top-notch, offering everything we needed for a comfortable and enjoyable stay. Overall, our experience was great!
Översätt
6/18
Svar från boendet: Dear _TIXXkvint56****,Thank you for taking time to convey your thoughts on your recent stay.We're very glad to hear of your recognition of the hotel.Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations. We look forward to welcoming you again!Best Regards,Rebecca ShanHotel Manager
hjinglily
2 Dubbelsängar Premium
Bodde på aug. 2024
Annat
6 recension
5.0/5
Enastående
Publicerades 12 aug. 2024
luka and grace good!
Översätt
Gästanvändare
Deluxerum i queensize
Bodde på mars 2024
Affärsresenärer
1 recension
1.7/5
Publicerades 18 apr. 2024
If you wish to spoil your business trip and have miserable time during exhibition ensure you book at Intercontinental Shabghai NECC.
You will enjoy following with reception that doesnt care about you and your room problems, gives you promises they dobt fulfill, dont send you concierge team, housekeeping, trying to repair or move your room and then will spend time and money calling trip.com, ordering taxi to relocate and find alternative location.
As an international business traveller I was hoping to have productive time at the exhibition, got dirty room during Hotelex 2024, dusty, moldy washroom, stains on the carpet, bed linen dated 2016 from the time of hotel opening, all previous guests' hair and stains on matrass protector and mattrass, not cooling ac, dirty shower head, moldy bathroom, splasholds covered with water stains, shabby damaged guest supply box and book, dust on lampshades, thresholds as an astmatic person I was suffocating and having blood pressure raising immediately. 4 hours trying to relocate the room, almost in tears trying to resolve it.
The lobby manager had no idea about exhibition timings (surprise to NECC location) and wasn't even interested to find out how to assist.
The room WAS A NIGHTMARE, the duty manager and reception didn't bother to relocate on time giving just empty promises of afternoon tea/lunch/never fulfilled. Upgrade room had also issues with mold in the bathroom, torn matrass frame. Cancelled and left after 1 night, cherry on the cake had to push my own luggage out as lobby concierges didn't bother once taxi arrived. Refund wasn't done pro rata claiming first night was more than second night.
Far cry from IGH or any hotel International standards, if you call it hygiene.
Needless to say, all exhibition visit was ruined.
So don't get misguided by the lobby as your great expectations will die right there.
Översätt
6/8
Svar från boendet: Dear _TIAE15hfz34u****,Thank you for taking time to convey your thoughts on your recent stay.I'm really sorry for the unpleasant experience.Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations.We look forward to welcoming you again and giving us a chance to apologize!Best Regards,Hotel Management
Gästanvändare
Rum Premium King
Bodde på dec. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 7 dec. 2024
The room is clean, bed is big and very cosy. Service staffs are friendly.
Översätt
Gästanvändare
Deluxerum i queensize
Bodde på aug. 2024
Ensamresenärer
1 recension
4.5/5
Utmärkt
Publicerades 20 aug. 2024
All of the staff are very friendly and helpful! The location is convenient from Hongqiao Airport and the exhibition centre. In-room dining tastes good too. All in all, it was quite a satisfying experience for my ad hoc short trip to SH.
Översätt
Svar från boendet: Dear D458507****,Thank you for taking time to convey your thoughts on your recent stay.We're very glad to hear of your recognition of the hotel.Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations. We look forward to welcoming you again!Best Regards,Hotel Management
Busra S.
1 King Size-säng klassisk klubb lounge-åtkomst
Bodde på aug. 2024
Affärsresenärer
10 recension
5.0/5
Enastående
Publicerades 20 okt. 2024
It s close to expo so it s so good also executive rooms hase breakfast as same floor , coffe and snack and drink bar almost almost all days as free at same room floor so it was good 👍🏻
Översätt
Svar från boendet: Dear E58049****,Thank you for taking time to convey your thoughts on your recent stay.We're very glad to hear of your recognition of the hotel.Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations. We look forward to welcoming you again!Best Regards,Hotel Management
Sagar ashokkumar
Rum Premium King
Bodde på aug. 2024
Affärsresenärer
11 recension
3.7/5
Publicerades 19 aug. 2024
good hotel if you hav to go to the exhibition. but dinner ooptions in hotel is less. buffet is not in operation.
Översätt
Svar från boendet: Dear _TSXX671jnf4****,Thank you for taking time to convey your thoughts on your recent stay.We're very glad to hear of your recognition of the hotel.Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations. We look forward to welcoming you again!Best Regards,Hotel Management
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på juni 2024
Affärsresenärer
10 recension
5.0/5
Enastående
Publicerades 1 sep. 2024
Excellent hotel,very clean and tidy,lots of variety breakfast,only few step to the exhibition with connecting gate,definitely will be back for next our business trip.
Översätt
Svar från boendet: Dear _GG366245****,Thank you for taking time to convey your thoughts on your recent stay.We're very glad to hear of your recognition of the hotel's breakfast.Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations. We look forward to welcoming you again!Best Regards,Hotel Management
Lee
Deluxerum i queensize
Bodde på okt. 2024
Affärsresenärer
24 recension
5.0/5
Enastående
Publicerades 26 okt. 2024
Good facilities, good location, great cost and benefit.
Översätt
Svar från boendet: Dear guest,Thank you for taking time to convey your thoughts on your recent stay.We're very glad to hear of your recognition of the hotel.Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations. We look forward to welcoming you again!Best Regards,Hotel Management
Sajnani sunil
Deluxe-tvåbäddsrum
Bodde på aug. 2024
Affärsresenärer
54 recension
5.0/5
Enastående
Publicerades 29 aug. 2024
Cozy bed and positive vibe.
Easy to have an access into exhibition
Översätt
Gästanvändare
Deluxerum i queensize
Bodde på maj 2024
Affärsresenärer
1 recension
4.7/5
Otroligt
Publicerades 10 maj 2024
The stays at Shanghai Hongqiao NECC were amazing. Was glad to have a place that’s close/ right at the convention center that we had to visit for business. Although for some reason, most of the time, when we booked the taxi to back the hotel, the taxi pin seems to be off and dropped us at some random place around the hotel. If the taxi thing can be fixed, it’d be a 120/100 experience 😉
Generally, it’s a very pleasant stay. I highly recommend
Översätt
Svar från boendet: Dear _LN485931****,Thank you for taking time to convey your thoughts on your recent stay.We're very glad to hear of your recognition of the hotel.Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations. We look forward to welcoming you again!Best Regards,Hotel Management