Lu'an Hotel Shanghai

Nice hotel, value for money, nearby Shanghai Pudong Airport & hotel do provide airport pick up & drop off. Very near to Shanghai Disneyland, hotel do provide transport too. I booked 3 unit 3 person room & 1 unit 2 person room. When check in, the person incharge upgrade to the same room type so that we stay same floor & nearby unit. The breakfast is nice. All the staff that I encounter such as driver, front office, housekeeping, f&b are polite and helpful. Highly recommended.

Cleanliness. The hotel room is huge and clean but furnishing wise is slightly dated back 10 years. The lift area can smell cig smoke. Location. Convenient as we took Didi. Easily get one cab. Service. The crews are friendly and helpful. Service was great and recommended. Amenities. Provided drinks in the room. A small slide in the room

Hotel staff was extremely friendly and accommodating. I traveled with a family of five who speak no Chinese; we had difficulty arranging the airport pick up before landing at the airport since we could not call directly and tried to rely on Trip customer service which did not go smoothly. Thankfully upon arrival airport staff were able to call and the hotel was very helpful in arranging pick up. We booked two rooms, one family suite and one king sized room. The family suite worked in terms of having enough beds, but the layout was a bit odd and you can tell it is a bit dated. There are rather steep stairs which make it not ideal for seniors as the beds are upstairs and the only bathroom is downstairs. The king room looked to be newly renovated and had no issues. There are two buildings to the hotel with the family suite in A and the king room in B so I think only the rooms in building B have been updated. We used the disneyland shuttle for the two days we stayed there which was excellent. The bus was in the located as stated by the hotel upon pick up but because there are so many other shuttles it’s best to arrive early at the parking lot to make sure you have enough time to find it. All in all, a great stay!

Aylajiu is very good for taking about your stay and help you around anything you need

Very good

Ayla is very friendly and helpful. Hotel has transport to and from Disneyland, very convenient for visiting Disneyland.