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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.8
Service4.9
Renlighet4.8
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Gästanvändare
Superior-rum i queensize
Bodde på aug. 2024
Ensamresenärer
2 recension
4.8/5
Otroligt
Publicerades 10 okt. 2024
Arrived late eith empty stomach but the staff was really helpful and told me where can i get the food.
The gym is small but is enough for people just stay for 1 or 2 nights to remain exercise.
Översätt
Svar från boendet: Thank you for spending your precious time to review for us, we always abide by the principle of user first, your praise for the hotel service, your support is the biggest encouragement to us, we will continue to work hard to give you more impeccable service and detail experience, so that your journey is perfect!! I look forward to seeing you again.
Gästanvändare
Superior-rum i queensize
Bodde på okt. 2024
Familj
6 recension
5.0/5
Enastående
Publicerades 27 nov. 2024
Staff was very friendly every time and it's a bonus that they have longer than 24 hours free luggage storage
Översätt
Svar från boendet: 親愛的小主,感謝您的五星好評對酒店的認可與推薦,我們全體小夥伴期待與您的再次相逢呦~
Gästanvändare
Bodde på maj 2024
Res med vänner
21 recension
5.0/5
Enastående
Publicerades 2 juli 2024
Excellent hotel. Excellent staff. Really nice. Will stay again.
Översätt
Svar från boendet: 首先非常感謝您花費寶貴的時間為我們酒店點評,您的每一聲讚美,都是對我們整個酒店小夥伴的肯定,我們希望為您營造一種回家的感覺,給您不期而遇的温暖。期待下次與您的再見!
Gästanvändare
Bodde på mars 2024
Ensamresenärer
1 recension
0.5/5
Publicerades 20 apr. 2024
Please read the comments before booking the hotel:
1. The service of this hotel is extremely poor. The front desk of the hotel's night shift is a bald children's front desk. First of all, we do not discuss the sexual orientation of Yi, but as a service staff, the quality is extremely poor, the attitude is extremely poor, and the mouth is also quite common. In order to quibble for your hotel service, we can even carry out wrong evaluation in the face of the reasonable rights and interests of guests. Price, so as the front desk, you can see it. It's really built, and the efficiency is also slow.
2. When it comes to hotel facilities, the location of the hotel is extremely poor. I don't know how many people have used the bath towels in the hotel. I don't want to give you some money if I don't have any money to use.
3. The hotel remote control has not been wiped, and it is full of dust.
4. There is no signal on the hotel TV.
5. The hotel corridor is like a garbage dump. Look at the floor of this corridor. It's incredible. The hotel puts these beddings for guests directly on the ground. Don't say that these are to be cleaned. We saw with our own eyes that your staff moved these beddings to the guest room upstairs.
大家订酒店以前先看一下评论:
1、这家酒店服务极其差,酒店夜班前台一个秃头儿女前台,首先对蚭的性取向咱不展开探讨,可是蚭作为服务人员素质极其差,态度极其差,蚭嘴也挺见,为了替你们酒店服务狡辩,甚至可以当面对客人的合理权益开展错误评价,所以说蚭作为前台你嘴见,是真的挺建,蚭办事效率也慢
2、再说到酒店设施,酒店位置极其差,酒店的浴巾,都不知道多少人使用过了,别人用的都开线了还不换,没钱换要不要给你们点钱?
3、酒店遥控器,擦都没擦,一擦全是灰
4、酒店电视没信号
5、酒店楼道就像垃圾场,看看这楼道地板,不可思议,酒店把这些给客人用的床品,直接放到地上,可不要说什么这些是要拿去清洗的,咱亲眼看到你们工作人员把这些床品搬到楼上客房里
Översätt
6/7
Svar från boendet: 尊敬的賓客您好,感謝您入住酒店並與我們分享您的入住體驗,很抱歉此次入住沒有給您帶來一次滿意的入住體驗。針對您所反映的問題,我們已經第一時間對前廳部門進行培訓,提升工作人員的業務技能,加強自身的工作標準,為每一位賓客提供最完美,最專業的入住體驗。客房問題已經溝通到客房經理,查房中務必檢查五巾,避免此類問題再次發生。我們深知衞生問題的重要性,因此我們立即對客房部進行了檢查並尋找原因,同時加強了對房間的清理力度。設施問題我們也第一時間進行了處理,您入住期間遇到任何問題第一時間與我們聯繫,我們24小時待命為您解決問題。我們也真誠的希望您再給我們一次機會,見證我們的成長,期待與您的再次見面。祝您生活愉快!
Jammerto
Bodde på mars 2024
Par
31 recension
5.0/5
Enastående
Publicerades 8 apr. 2024
The receptionists had a hardtime checking us in but they have tried their best to accommodate the problems I had and it was a great stay. I will definitely comeback soon.
Översätt
Svar från boendet: 感謝您對CitiGO的信任和喜歡。CitiGO由國際知名設計師親自執筆設計,打造集“社區共享式大堂、輕生活方式、智能化客控”為一體的新概念空間。酒店始終致力於為您帶來高品質的入住體驗,期待您的再次入住!
panda_michael_mauritius
Bodde på feb. 2024
Ensamresenärer
5 recension
3.0/5
Publicerades 23 mars 2024
The staffs tries their best even language barrier. I would have liked to know that there are no lifts to my room prior going.3 floors without lift.! I have a bad back and going the steps with suitcase is not proper to me. I am now with back pain since my return.
Översätt
Svar från boendet: 抱歉給您帶來不好的入住體驗,CitiGO重視每一位客人提出的意見和建議,感謝您的信任和指正。我們一定會不斷反思和改進,為大家創造更好的入住體驗。
KLazzell
Deluxerum i queensize
Bodde på aug. 2024
Ensamresenärer
2 recension
4.5/5
Utmärkt
Publicerades 12 okt. 2024
I used this location as a staycation. It was a nice little get away with a lovely walking path along the river nearby. The room did have a funny smell to it, but you didn’t notice it except for the first minute you walked in to the room.
Översätt
Svar från boendet: Dear customer, thank you for your stay, we have been concerned about the feelings of guests during the stay, and actively improve their professional level and service standards, and strive to let guests feel the warmth of home. We are sorry that we are still not perfect in some areas. Thank you for taking the time to inform us of our shortcomings so that we can improve. We would like to grow with your attention and look forward to serving you again next time you stay.
Yun
Superior-rum i queensize
Bodde på juli 2024
Par
3 recension
4.5/5
Utmärkt
Publicerades 23 aug. 2024
Great amenties and facilities. Very friendly counter staffs, very prfoessional and welcoming. Highly reccommended place to stay!
Översätt
Svar från boendet: Thank you very much for your comments on the hotel. Serving every guest well is our tenet all the time, and we look forward to meeting you next time.
魅力幻影
Superior-rum i queensize
Bodde på dec. 2023
Ensamresenärer
8 recension
4.0/5
Mycket bra
Publicerades 5 feb. 2024
Not too close to the metro and major bus stations, however there are several restaurants in 500 to 700 meters away from the hotel.
And the experience of the room was not good as the 1st room I have water leakage at the bed.. I thought it's humid or the dampness after mopping as the windows were opened.
The 2nd room was located in another building, however I can smell someone keeps smoking. Also, the bathroom was without lights, so it's necessary to take extra steps while showering.
The ups are that the hotel has multiple laundry machines (both washing and dryer), and there is a gym room at the ground floor.
Översätt
Svar från boendet: Dear little master hello, I'm really sorry for not letting you have a satisfactory experience, we have received your feedback, so that you do not have a good experience is not our fault, we have strictly trained room partners, next time you come to inform us in advance, we will arrange the room for you in advance, will never let you have this experience, I hope you can continue to support, wish you a happy life, Everything goes well!
Gästanvändare
Bodde på juni 2024
Par
1 recension
5.0/5
Enastående
Publicerades 16 juli 2024
Very good and comfortable places. Want to visit again for sure!
Översätt
Svar från boendet: 感謝您對CitiGO的信任和喜歡。一個人的朝九晚五,不如一羣人的歡樂場。希望酒店豐富而強大的共享客廳,給您帶來更多美好的體驗,期待您的每一次入住!
kariwong2013
Bodde på mars 2024
Affärsresenärer
9 recension
5.0/5
Enastående
Publicerades 22 juli 2024
very good breakfast.and.tidy and.clean.rooms
we have had a nixe stayed..
Översätt
Svar från boendet: Thank you for your trust and liking CitiGO. A person's nine to five, as a group of people happy field. We hope that the rich and powerful shared living room of the hotel will bring you more wonderful experiences and look forward to your stay every time!
AnnikaB
CitiHouse Superior-lägenhet
Bodde på okt. 2024
Par
5 recension
3.5/5
Publicerades 26 nov. 2024
Good but more good for students!
Översätt
Svar från boendet: Full of enthusiasm, full of you, full of us, looking forward to the next time you ~
Bongiovanni
Bodde på dec. 2023
Ensamresenärer
2 recension
4.5/5
Utmärkt
Publicerades 29 jan. 2024
Everything ok, I have spent a month in this hotel
Could improve cleanness around the hotel
Översätt
Svar från boendet: Hello, dear master. Thank you for your valuable suggestions. I believe we will strengthen training and improve the environmental quality of the hotel. I look forward to giving you a different experience next time you stay. I wish you a happy life.
Grace CD
Bodde på sep. 2024
Ensamresenärer
33 recension
3.5/5
Publicerades 4 okt. 2024
Good location, friendly staff.
Översätt
Svar från boendet: Thank you very much for choosing CitiGO and sharing your feelings, we will be committed to providing quality service and comfortable environment, sincerely look forward to your stay again to bring you a better experience.
Laurie972
CitiHouse Superior-lägenhet
Bodde på jan. 2023
Affärsresenärer
40 recension
2.7/5
Publicerades 23 feb. 2023
Well this was not a pleasant surprise. I am not sure if someone actually realized that the floor also need to be cleaned. The bathroom, toilet floor and wall were disgusting. Hairs, dusts, dirts, and so on… the smell was all over the place and worst when turning on the heat. I couldn’t even imagine to take a shower without wearing shoes in there. Besides that room is spacious, bed is comfortable but I won’t go back.
Översätt
6/9
Svar från boendet: 尊敬的賓客您好:感謝您入住CitiGO酒店並與我們分享您的入住體驗,十分抱歉此次入住沒有給您帶來一次滿意的入住體驗,由於酒店時間較長,有些設施維護的不到位,非常遺憾給您升級的房型並未給您帶來更好的體驗,希望您再給我們一次機會,酒店有好幾種房型,下次入住一定會有您喜歡的房型,衷心期待您的下次入住,祝您生活愉快。