Vienna International Hotel (Shanghai Pudong Airport Free Trade Zone) recensioner

I recently stayed at this beautiful hotel and overall had a pleasant experience. While it’s not particularly close to the airport, the included shuttle service made transportation convenient and stress-free. The staff, though not fluent in English, were very helpful and used language apps to ensure clear communication, which I really appreciated. I opted for an executive room, and it was a worthwhile splurge. The room was clean, well-maintained, and most importantly, warm – a welcome feature during colder months. However, there are some areas for improvement. The room had a massage chair, which was an interesting feature, but using it required payment through a Chinese app that didn’t work with non-Chinese SIM cards. The entertainment system was limited, offering only a small selection of free TV shows in Chinese, with no international news or other content available. A simple instruction card for international visitors explaining how to use the room features would also be helpful. Breakfast was a Chinese continental spread, which was fresh and well-prepared, but those unfamiliar with local cuisine might find the selection limited. In summary, this is a lovely hotel with great amenities and attentive staff. With a few tweaks to accommodate international guests, it could provide an even better experience.

We only able to stay here for about 6-7hrs. The airport is about 9km’s from the hotel. Thank you so much for the service for airport drop-off. And I just know that they provide drop-off service for Disneyland as well. If I know earlier, I would stay here for my last 2 days. Sooo… you need to inform the hotel in advance to use the service and they will send you to the airport. Other than that, since we check out earlier than the check out time which is at 4am, they provide us a breakfast. About the hotel the room. I would say it’s soooo pretty, clean, tidy. If I come to Shanghai again, and would visit Disneyland as well, I will come here again.

Great service!! Very friendly staff! Shuttle to airport is very convenient!

Nice clean room, good services and facilities: including laundry machine, small gym, free airport pick up/ drop off, delicious breakfast…

Nice structure

Hotel a bit far from Pudong airport, room very noisy, regular truck sound from window till midnight. Hotel provided transportation services from/to airport and metro. Mattress and pillows very comfortable.

Good Hôtel to live in

I find it very convenient as it provides airport pick up and send off as well as pick up and send off to Disneyland Shanghai. The staff was helpful in assisting to inform driver to pick us up to airport and from airport when we do not have access to local call. It also provides breakfast for us to take away when we are rushing.

The room was clean and the service was wonderful. Got free airport drop off . Would book again!

Over all, a good stay. Staff were very helpful. Room was clean. Reasonable quiet but I was woken up in the middle of the night because of the screaming kids in the corridor… The location has a bit distance to the tube. But the shuttle bus to the airport was the reason for our stay and the buses were certainly well used.

The room is very clean and free pickup to and fro from airport is free of charge. Nearby to Shanghai Pudong airport,

Book ahead for the airport pickup

Because it s verry good

We stayed there for one night and the experience cannot be better. Very professional and friendly front desk. A real 4-star hotel with new furniture and clean room. We reserved the early morning shuttle service which is free. To our surprise, the hotel prepared a bag of breakfast-to-go for free even though we did not request for that. On the way to the airport, one traveler realized she left her cell phone in the hotel room. One hotel staff member in the shuttle bus arranged someone to retrieve and send the phone to the airport, with a very reasonable fee.