Shanghai Pudong New International Expo Center Shundi SHY Hotel recensioner

Thank you for a pleasant stay. The hotel was clean and well-maintained, and the location was decent for exploring the city. However, the language barrier was a challenge, as communication with staff was sometimes difficult. Overall, a good experience, but improving English support would make a big difference.

Very clean and staff were very friendly. Hotel staff need to learn English for better customer service

On May 21, 2025, during the reservation process, I was billed for a total duration of six nights' stay. In addition to this, my credit card was charged for the transaction, and the corresponding amount has already been debited from my account by my bank. Upon arriving at the hotel for check-in, we were unexpectedly asked to make the payment once again. Despite our attempts to explain the situation and even presenting the receipt as proof of the initial payment, the hotel staff failed to comprehend what we were trying to communicate due to the language barrier. The hotel notified us that Trip.com will process a refund for the amount they initially charged us. Today, we completed the checkout process; however, the payment has still not been credited to my account. Due to this enforced hold on my funds, I have not only lost all the money I had set aside for shopping but have also been unable to proceed with another planned activity. This situation or statement appears illogical and lacks any clear or reasonable explanation. Someone needs to be held accountable for this situation. I have traveled extensively across the globe, and during my journeys, I have consistently relied on platforms like ***********, Agoda, or ******* for my reservations. However, I have never encountered an issue like this with any of those services.

Perfect for business and short stay. Nice staff. Cool walk path way to the subway station. I'll comn

Good hotel with friendly staff and good facilities

The place is a quite comfortable, good service and clean The breakfast also good with helpful staff.

We stayed 6 nights at this hotel before departing to Suzhou for a 4 days trip. We checked in the same hotel again for another night stay before flying off. We received a room upgrade for the last night stay. Thank you 小杨 and team.

幫爸媽訂的，他們非常滿意，酒店有種很低調但很高級的感覺。很乾凈，洗手枱有兩個，早餐非常豐盛，服務員態度很好，而且我分了兩個訂單，房型不一樣，還幫忙做了免費升級。地理位置也很好，離13號地鐵站很近，步行5分鐘就可抵達。

性價比超高的新國際博覽中心附近酒店。房間雖然不大，但設計和設施都非常完善。 乾濕分離，淋浴間很大。馬桶是智能馬桶。太貼心了。 早餐也是少而精，非常對我胃口。 左側就是13號線北蔡站，右側300米坐公交969/1038路2站即到7號線北艾路站。 超預期的一次上海住宿，以後新國際博覽中心附近就選SHY啦。

來上海浦東必住！住過多次了，服務貼心周到，房間乾淨又安靜，設施齊全且新，床品柔軟舒適。交通超便捷，停車也方便，樓下就有便利店，每次入住體驗都很棒！

前台服務非常好有禮貌和善。早餐品項不多但很合口味，中式餐點小米粥小菜、炒青菜、炒飯炒麪不重樣，兩天早餐家人都吃飽飽的。房間家庭房很寬敞，窗外樹蔭風聲鳥聲很愜意，惟獨房間燈光不夠明亮，小孩閲讀燈光暗。酒店樓下有全家很方便，出門過橋300米就是北蔡地鐵站13號線和18號線出行很方便。酒店前停車位充裕可免費停車，離開前找前台索取停車券。

去年來住過幾次，今年過來首選就是這裏，主要是比鄰地鐵站，出行到市區半個小時，特別方便，周邊配套齊全，房間設施完善，馬桶是全自動的很nice～，前台小蓉幫忙安排了滿意的房間，住的很舒適👍

房間寬敞明亮，設計合同，設施配套齊全，大廳、走道、房間均清潔整齊。前台美女接待熱情，還主動贈送了早餐優惠，住了舒適。

本次入住體驗很棒，房間整潔温馨，設施齊全完善，前台服務必須點贊，小蓉效率很高，還主動介紹了附近的商圈，酒店位置很便捷，地鐵口3分鐘到達，停車免費，下次來還住這兒~