Atour Hotel Shanghai Jing'an Natural History Museum

Atour Hotel Shanghai Jing'an Natural History Museum recensioner

Atour Hotel Shanghai Jing'an Natural History Museum

Building 8 and 9, 1419 south Suzhou Road, Jing'an District, Shanghai, ChinaVisa hotellinformation
Atour Hotel Shanghai Jing'an Natural History Museum
Atour Hotel Shanghai Jing'an Natural History MuseumAtour Hotel Shanghai Jing'an Natural History MuseumAtour Hotel Shanghai Jing'an Natural History Museum
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Gästrecensioner

4.8/5
Excellent
3442 recension
Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.8
Renlighet4.8
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Alla recensioner(3442)
Positiva recensioner(3387)
Recensioner med foton/video(351)
Utsökt frukost(532)
Vänlig personal i receptionen(331)
Rofyllt och bekvämt(226)
Fin utsikt(91)
Välfungerande luftkonditionering(90)
Nära tunnelbana(82)
Utmärkt för barn(62)
Negativa recensioner(54)
Salim Alhabsi
Rum Cosy(queen size-säng)
Bodde på nov. 2024
Res med vänner
5 recension
5.0/5
Enastående
Publicerades 7 dec. 2024
Excwllent service and the rooms are very clean. Ms. Cao Rong was very supportive and she have really nice smile.
Översätt
Svar från boendet: Thanks for the compliment! The team works day and night to help you find a warm place on the road. Food and beverage, bed soft, warm service, wish to accompany you, also look forward to welcoming you again!
ShimmyHK
Superior rum med dubbelsäng
Bodde på okt. 2024
Affärsresenärer
35 recension
2.0/5
Publicerades 18 nov. 2024
There is no fridge in the room! Water boiler was too dirty, Ther is no city view, you only see the opposite building. Air conditioning is not giving hot, only cold.
Översätt
Svar från boendet: Thank you for choosing our hotel and sharing your experience feedback. We sincerely apologize to learn about the problems you encountered during your stay, including the absence of a fridge in the room, the insufficient cleanliness of the water boiler, the limited view, and the problem with the air conditioning only blowing cold instead of hot.We attach great importance to your opinion and have already reflected these issues to our service team. We promise to take the necessary measures to solve these problems and improve our service quality to ensure that every guest can enjoy a comfortable and satisfactory accommodation experience.We are well aware that the satisfaction of each guest is of paramount importance to us. We will take this as a lesson, strive for improvement, and look forward to serving you again and allowing you to experience our better service level.Thank you again for your feedback. If you have any further questions or suggestions, feel free to contact us at any time.
Chai Ling Chee
Svit
Bodde på sep. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 3 nov. 2024
The hotel location is good which near to railway station with walking distance. The surrounding is quiet and environment is clean. Stuff are friendly. The hotel come with self laundry service but you may just leave your clothes there and the helper will help you to do the laundry. Hotel breakfast buffet come with variety of choices. Overall my family are satisfy with the stay and definitely come again when we visit Shang Hai.
Översätt
Svar från boendet: Xie Rongguan's gentle expression has earned you Definitely, I'm really happy. You go Wherever there is Yacai, there is a home Confused by warmth, "when I first met you,Like an old friend returning. Attentive service to every individualWei Gu Rong
Stratos.T
Japansk-Stil Rum (Dubbel säng)
Bodde på nov. 2024
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 8 dec. 2024
Clean rooms, in one of the best locations of the city. Friendly and helpful staff, always willing to assist in any way. Food options are nice. One of my favourite hotels to stay in Shanghai!
Översätt
Svar från boendet: Dear Valued Guest,We are thrilled to hear that you had such a wonderful experience at our hotel! Your kind words about the cleanliness of our rooms and the prime location of our property are truly heartwarming. We are delighted that you found our staff friendly and helpful, as their dedication to ensuring your stay is as comfortable as possible is at the core of our service philosophy.The fact that you appreciate the variety of food options available is a testament to our commitment to offering a delightful dining experience. We are so glad to know that our hotel has become one of your favorites in Shanghai.Please know that your satisfaction is our highest priority, and we are constantly striving to exceed your expectations. We hope to have the pleasure of welcoming you back soon, and we look forward to the opportunity to make your next visit even more memorable.Thank you once again for choosing our hotel. We value your trust and are grateful for your support.
Gästanvändare
Superior rum med dubbelsäng
Bodde på okt. 2024
Affärsresenärer
4 recension
5.0/5
Enastående
Publicerades 22 nov. 2024
Happy to sleep for one night in this Hotel, nice location close to art area, Shopping mall and Suzhou creek. The rooms was very clean. All the team is very nice. I want to say Thanks to Yomi, she help me to find a nice wonton restaurant and help in the Check inn process with a lot of efficiency and in English. See you soon!
Översätt
Svar från boendet: Hello there! I'm Duoer, and I'm absolutely thrilled to see such a wonderful review about our hotel!Thank you for highlighting our hotel's excellent location, which is close to the art district, shopping centers, and the Suzhou River. It's indeed a major highlight of our hotel! We feel incredibly honored and satisfied that you could conveniently explore the surrounding scenery and cuisine during your stay.You mentioned that the room was very clean, which is something we strive for every day! We are committed to providing guests with a clean, tidy, and comfortable accommodation environment, allowing you to find a sense of home during your tiring travels.I must also specially thank our team, especially Yomi, who not only helped you find a great wonton restaurant but also efficiently and professionally assisted you with the check-in process in English. Yomi is truly outstanding among our team, and her enthusiasm and professionalism always make guests feel at home.Your satisfaction is our greatest encouragement and recognition. We will continue to maintain this enthusiasm and dedication, providing you with even better service and experiences.We look forward to seeing you again. Duoer and the entire team will be here waiting for you, ready to create even more wonderful memories together!Wish you a happy life and safe travels wherever you go!
Gästanvändare
Svit
Bodde på okt. 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 12 dec. 2024
The rooms were clean and comfortable. The staff was extremely friendly and helpful. The breakfast was delicious. Highly recommended! yumi is nice lady 设施:好 卫生:好 环境:好 服务:好
Översätt
Svar från boendet: 親愛的賓客, 非常感謝您對我們酒店的青睞與讚賞, 願您每次旅程都充滿温馨與美好親愛的賓客, 非常感謝您對我們酒店的青睞與讚賞, 願您每次旅程都充滿温馨與美好
Jie
Super Kingsize-säng
Bodde på juni 2024
Ensamresenärer
13 recension
5.0/5
Enastående
Publicerades 29 juli 2024
Very good service and convenient location. Reception is very helpful and friendly. Definitely will recommend and stay here again
Översätt
Svar från boendet: 謝客官對朵兒的讚揚,得到您的肯定,真的是開心呢,您走到哪衹要有亞朵就有家,就能感受到温暖,“與君初相識,猶如故人歸”。用心服務每一位顧客
Gästanvändare
Svit
Bodde på maj 2024
Familj
4 recension
3.7/5
Publicerades 20 juni 2024
The staff there are all very helpful. They offered help whenever we need it especially this is our first time in Shanghai with no local numbers. They helped us so much that we can order food and make payment. They are so kind. The room is big enough for my family.
Översätt
Svar från boendet: Thank you, honored guest, for your praise to Duoer. I'm really happy to receive your affirmation. Wherever you go, as long as there's Atour, there's a home, and warmth can be felt. "When we first met, it felt like we had known each other for years." We serve every customer with heart.
Anonym användare
Svit
Bodde på nov. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 11 dec. 2024
Had a good stay with my family.
Översätt
Svar från boendet: Thank you for your compliments! Our team works day and night to help you find a warm spot on your trip. I look forward to welcoming you again!
Adhikari
Mysigt Standardrum
Bodde på nov. 2024
Res med vänner
1 recension
3.7/5
Publicerades 3 dec. 2024
Overall it was nice.
Översätt
Svar från boendet: 承蒙好評,如沐春風。竭力優服,盼君復至,暢敍幽情。
Gästanvändare
Mysigt Standardrum
Bodde på sep. 2024
Res med vänner
15 recension
5.0/5
Enastående
Publicerades 1 nov. 2024
very good
Översätt
Svar från boendet: 親愛的旅客,您好呀~ 我是朵兒,看到您用“very good”來評價我們酒店,心裏真是美滋滋的!😄您的滿意就是對我們最大的鼓勵和肯定!感謝您選擇我們酒店,讓您在旅途中擁有一個愉快的住宿體驗,是我們最大的心願。如果您在未來還有任何需求或建議,隨時都可以告訴我們哦!我們會繼續努力,為您提供更加優質的服務和舒適的住宿環境。再次感謝您的點評和支持!期待與您再次相遇,祝您旅途愉快,生活幸福!💖💕
Xiaobai_Baby
Superior rum med dubbelsäng
Bodde på jan. 2025
Familj
2 recension
5.0/5
Enastående
Publicerades 9 feb. 2025
本次入住體驗非常出色!酒店位置優越,交通便利,周邊設施齊全。房間乾淨整潔,佈置温馨,床品舒適,讓人有賓至如歸的感覺。酒店服務周到,員工熱情友好,提供了很多幫助。早餐豐富多樣,品質上乘,滿足了不同口味的需求。整體性價比很高,強烈推薦給各位旅友!
Översätt
Svar från boendet: 非常感謝您這麼用心的評論,我們會一如既往的為您服務,感謝您的入住,遇到您是我們的榮幸,一路相伴,感恩有您!
Zhenzhubaobei
Japansk-Stil Rum (Dubbel säng)
Bodde på dec. 2024
Familj
10 recension
5.0/5
Enastående
Publicerades 1 feb. 2025
臨時換了有窗的房間 臨江 遇上降雨 泡個茶 感覺也不錯。地理位置好,離自然博物館近 走路15分鐘,去市區周邊玩 地鐵可達,我們都是玩累了 回來休息休息。就是過年期間沿街的小店沒開 早飯最好在酒店解決
Översätt
Svar från boendet: 感謝小主的支持,收到您如此高的評價真是令朵兒激動的不要不要的,夥伴們的進步離不開小主人們的支持,喜歡就記得多多捧場!
Gästanvändare
Rum Cosy(queen size-säng)
Bodde på dec. 2024
Par
5 recension
5.0/5
Enastående
Publicerades 29 jan. 2025
離店時酒店贈送的水令人印象深刻。這不僅體現了酒店對客人細緻入微的關懷,還讓人感受到賓至如歸的温馨。水的品質上乘,包裝精美,無疑是酒店優質服務的一個小縮影。這樣的細節處理,讓整個住宿體驗更加完美。感謝酒店的周到服務,期待下次再次入住!
Översätt
Svar från boendet: 看到您的好評小夥伴開心極了!衹要您住的舒服,朵兒覺得付出再多也是值得的。和您在旅途之中相遇是朵兒的榮幸,而能在短暫的旅途中給您一份舒適與快樂,是朵兒最大欣慰,朵兒相信我們已經結下了不解之緣,朵兒希望您能和朵兒一起守護住這段來之不易的緣分
northpolefox
Mysigt Standardrum
Bodde på dec. 2024
Affärsresenärer
8 recension
5.0/5
Enastående
Publicerades 21 jan. 2025
最近我有幸入住了這家酒店,從踏入酒店大門的那一刻起,我就被這裏無微不至的服務深深打動。特別想提的是入住時的倒茶服務,這看似簡單的一個細節,卻讓我感受到了家的温暖。 當我拖着行李走進酒店大堂,服務員已經提前準備好了熱騰騰的茶水。那杯茶不僅驅散了我旅途的疲憊,更讓我感受到了酒店對客人細緻入微的關懷。茶香裊裊,彷彿在低語歡迎我的到來,那一刻,我確信自己選擇對了地方。 此外,酒店員工的友好問候也讓我印象深刻。無論是在大堂、走廊還是餐廳,每當我遇到員工,他們總是面帶微笑,主動問好。這種親切的態度讓我感覺賓至如歸,彷彿我不是一個陌生人,而是這裏的老朋友。這種氛圍讓人心情愉悦,也為我的住宿體驗增添了不少色彩。 酒店的整體設施也非常出色,房間寬敞明亮,裝修典雅舒適。床品乾淨柔軟,讓我一夜好眠。早餐種類豐富多樣,滿足了不同口味的需求。而且,酒店的位置也非常便利,無論是出行還是購物都非常方便。 但最讓我難以忘懷的,還是酒店員工們的熱情服務和無微不至的關懷。他們用自己的行動詮釋了什麼是真正的賓至如歸,讓我感受到了家的温暖和舒適。 總之,這次在貴酒店的住宿體驗非常愉快,我會向朋友們強烈推薦這裏。期待下次再來時,還能享受到同樣優質的服務和温馨的氛圍。
Översätt
Svar från boendet: 我願這樣細細聽,喚醒我的每一個細胞,跟隨着您,希望下次能給您帶來更好的入住體驗,我們期待着下次與您的相遇!