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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.6
Service4.5
Renlighet4.7
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Gästanvändare
Standardrum i queensize
Bodde på dec. 2024
Par
10 recension
5.0/5
Enastående
Publicerades 19 feb. 2025
It’s a very nice location with beautiful walkway behind and Wanda Plaza in front. Had a great time. Staff was very helpful.
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your wonderful experience at Hyatt Regency Shanghai Songjing! We are thrilled to hear that you enjoyed our beautiful location, with the scenic walkway and the convenience of Wanda Plaza right in front. Our team is dedicated to providing exceptional service, and it's fantastic to know that our staff was able to assist you during your stay. We believe that attentive service is key to creating memorable experiences, and your kind words will surely motivate them further.We hope to welcome you back soon for another great stay!Warm regards, Hyatt Regency Shanghai Songjing
Sylvester
Standardrum i queensize
Bodde på jan. 2024
Ensamresenärer
13 recension
4.7/5
Otroligt
Publicerades 18 maj 2024
Hotel is located next to Wanda plaza which offers a variety of restaurants. Staff very friendly and rooms very clean and in perfect condition.
Översätt
Thu Hong
Rum Deluxe med 1 king size-säng
Bodde på apr. 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 13 maj 2024
They make us an upgrade in a fantastic suite room. Amazing view.
Översätt
Bessie Soriano
Standardtvåbäddsrum
Bodde på nov. 2023
Familj
1 recension
4.5/5
Utmärkt
Publicerades 31 dec. 2023
i stayed with my family for a day. It is such a nice hotel. It is a very convenient location because it is a walk away from the Wanda malls and just 15-minute ride to the attraction areas such as the Gangfulin Relic Park and Thames Park. The staff in the hotel were attentive.
Översätt
Svar från boendet: 您好! 感謝您對凱悦集團的一貫支持,並選擇上海松江凱悦酒店作為您在松江的家外之家。感謝您與我們分享您的經驗和感受。您的滿意是我們工作最大的收穫。我們衷心的期待您再次光臨併為您下一次入住創造更為愉悦而難忘的凱悦回憶。- 上海松江凱悦酒店
Omer-Farooq
Guestroom - Lake-View (Double Bed)
Bodde på juni 2024
Affärsresenärer
49 recension
5.0/5
Enastående
Publicerades 17 juli 2024
The location is nice the lake view was njce
Översätt
Emily
Standardrum i queensize
Bodde på mars 2023
Familj
4 recension
5.0/5
Enastående
Publicerades 9 apr. 2023
Great spot on the river. Room came with tickets to Smurf paradise and free upgrade to executive club access which were both enjoyed! The breakfast is the best we’ve had in China, more variety of fruit, fruit juice, pastries, bread etc and pastries were freshly cooked. Very vast selection, all good quality. Hotel has really nice rooms, new and clean decor, good facilities like indoor/outdoor pool. The service was also better than most other similar hotels I’ve stayed at. 2 things to note ; 1) our room was uncomfortably hot and we couldn’t sleep well, I’m not sure what the issue was but the service was very good. They came up with different solutions and brought us an AC unit in the end. They were very helpful, it’s just a shame it was still too hot. 2) the pool has a weird policy where no spectators are allowed, which I’ve never come across in a hotel before, and I didn’t really understand the rationale. In the 5 minutes I was in there I saw 3 other women sent away who were equally bemused. 1 was accompanying her daughter, who then couldn’t swim as mum wasn’t allowed to stay and watch, poor girl! I just wanted to watch and take videos of my 2 year old playing with her Dad. It was a little disappointing. Anyway, great hotel- we’ll go back.
Översätt
Svar från boendet: Dear Guest, Warm greetings from Hyatt Regency Shanghai Songjiang! Thank you for sharing with us your recent stay experience, Your comments about hotel AC and Fitness have brought to our serious attention. Please accept our sincere apologies that we failed to meet your expectation on this occasion. Rest assured that we will reinforce our internal training and daily supervision to provide our guest with proper Hyatt Experience. Hyatt Regency Shanghai Songjiang
Gästanvändare
Rum Deluxe med 1 king size-säng
Bodde på juni 2023
Affärsresenärer
5 recension
5.0/5
Enastående
Publicerades 19 juli 2023
although it is a temporary booking,but I am surprise with the service and care.left a deep impression memory on me and my female companion.It is really a good accommodation experience especially with the support from Jerry.And it is absolutely a good choice for next journey in this area.
Översätt
Svar från boendet: 您好! 感謝您對凱悦集團的一貫支持,並選擇上海松江凱悦酒店作為您在松江的家外之家。感謝您與我們分享您的經驗和感受。您的滿意是我們工作最大的收穫。我們衷心的期待您再次光臨併為您下一次入住創造更為愉悦而難忘的凱悦回憶。- 上海松江凱悦酒店
Look..
Guestroom - Lake-View (2 Beds)
Bodde på aug. 2023
Affärsresenärer
10 recension
5.0/5
Enastående
Publicerades 21 sep. 2023
设施:ok
卫生:ok
环境:ok
服务:ok
Översätt
Svar från boendet: 您好! 感謝您對凱悦集團的一貫支持,並選擇上海松江凱悦酒店作為您在松江的家外之家。感謝您與我們分享您的經驗和感受。您的滿意是我們工作最大的收穫。我們衷心的期待您再次光臨併為您下一次入住創造更為愉悦而難忘的凱悦回憶。- 上海松江凱悦酒店
MONOD
Standardrum i queensize
Bodde på dec. 2022
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 1 feb. 2023
Front desk jerry is verygood give
Me late check out
Översätt
Svar från boendet: 尊敬的賓客,您好! 感謝您對凱悦集團的一貫支持,並選擇上海松江凱悦酒店作為您在松江的家外之家。感謝您與我們分享您的經驗和感受。您的滿意是我們工作最大的收穫。我們衷心的期待您再次光臨併為您下一次入住創造更為愉悦而難忘的凱悦回憶。- 上海松江凱悦酒店
ACS18
Standardrum i queensize
Bodde på juni 2022
Familj
5 recension
4.0/5
Mycket bra
Publicerades 11 juli 2022
Check-in and check-out were easy and fast. The ayi who cleaned our room was so friendly and kind. I. wish that I remembered her name. My husband and kids had an issue with their locker in the swimming pool changing rooms. The staff won't very helpful there. They definitely need more staff members who can speak English.
Översätt
Svar från boendet: Dear Guest, Warm greetings from Hyatt Regency Shanghai Songjiang! Thank you for sharing with us your recent stay experience, Your comments about staff won't very helpful at fitness have brought to our serious attention. Please accept our sincere apologies that we failed to meet your expectation on this occasion. Rest assured that we will reinforce our internal training and daily supervision to provide our guest with proper Hyatt Experience. Hyatt Regency Shanghai Songjiang
Gästanvändare
Standardrum i queensize
Bodde på maj 2022
Annat
4 recension
2.5/5
Publicerades 19 aug. 2022
Very disappointed by my stay which is neatly under Hyatt’s usual standards of quality. Loud noises coming from pipes at night, dirty tissue and food found on the floor in public spaces, basic question unanswered by the staff…I wouldn’t recommend to stay at this hotel.
The major positive thing of this property remains the direct access to the beach.
Översätt
Svar från boendet: Dear Guest, Warm greetings from Hyatt Regency Shanghai Songjiang! Thank you for sharing with us your recent stay experience, Your comments have brought to our serious attention. Please accept our sincere apologies that we failed to meet your expectation on this occasion. Rest assured that we will reinforce our internal training and daily supervision to provide our guest with proper Hyatt Experience. Hyatt Regency Shanghai Songjiang
Gästanvändare
Standardtvåbäddsrum
Bodde på feb. 2023
Res med vänner
4 recension
5.0/5
Enastående
Publicerades 28 mars 2023
WILLIAM🤙🤙🤙
Översätt
Svar från boendet: 您好! 感謝您對凱悦集團的一貫支持,並選擇上海松江凱悦酒店作為您在松江的家外之家。感謝您與我們分享您的經驗和感受。您的滿意是我們工作最大的收穫。我們衷心的期待您再次光臨併為您下一次入住創造更為愉悦而難忘的凱悦回憶。- 上海松江凱悦酒店
Gästanvändare
Standardrum i queensize
Bodde på juli 2022
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 2 sep. 2022
good jerry
Översätt
Svar från boendet: 尊敬的賓客,您好! 感謝您對凱悦集團的一貫支持,並選擇上海松江凱悦酒店作為您在松江的家外之家。感謝您與我們分享您的經驗和感受。您的滿意是我們工作最大的收穫。我們衷心的期待您再次光臨併為您下一次入住創造更為愉悦而難忘的凱悦回憶。- 上海松江凱悦酒店
Svar från boendet: 尊敬的賓客您好,感謝您選擇上海松江凱悦酒店並對酒店的性價比、優雅的環境、細緻周到的服務表示認可。以及得知酒店嘉賓軒為您準備的生日驚喜為您帶來了一個貼心又歡樂的生日,這令我們倍感欣喜。酒店坐落於上海之根,五龍湖畔,既可觀覽歷史遺韻,又可遠眺都市天際。毗鄰廣富林、佘山、歡樂谷、醉白池等諸多名勝景點以及萬達廣場、五龍廣場、馬利來廣場等一眾大型商業綜合體。松江有軌電車茸寧路站、地鐵9號線松江大學城站環抱酒店,距離上海松江高鐵站僅需約22分鐘公共交通車程。期待您的再次光臨,上海松江凱悦酒店