Hyatt Regency Shanghai Songjiang

Hyatt Regency Shanghai Songjiang recensioner

Hyatt Regency Shanghai Songjiang

Block 3, 599 Guangfulin Road, Songjiang District, Shanghai, Songjiang District, Shanghai, ChinaVisa hotellinformation
Hyatt Regency Shanghai Songjiang
Hyatt Regency Shanghai SongjiangHyatt Regency Shanghai SongjiangHyatt Regency Shanghai Songjiang
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Gästrecensioner

9.2/10
Enastående
3305 recension
Verifierade recensioner
Läge och interiör9.2
Bekvämligheter9.1
Service9.0
Renlighet9.3
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Alla recensioner(3305)
Positiva recensioner(3204)
Recensioner med foton/video(839)
Vänlig personal i receptionen(355)
Utsökt frukost(295)
Nära shoppingområde(221)
Utsikt över avskild sjö(220)
Ren pool(189)
Utmärkt pool(189)
Utsökt buffé(56)
Negativa recensioner(101)
Ysys883
Standardtvåbäddsrum
Bodde på juni 2025
Reser med vänner
8 recension
10/10
Enastående
Publicerades 4 aug. 2025
The room is cosy, comfortable and nicely decorated. Gym equipments are very well equipped. Room service meal set is value for money and the food tasted yummy. Great accommodation if you were to be exploring around Songjiang, Shanghai.
Översätt
Svar från boendet: 十分感謝您近期入住上海松江凱悦酒店,感謝您對酒店的認可,很高興您體驗到了上海松江凱悦酒店的隨時隨需文化。我們期待能很快再次見到您!酒店全體員工祝您2025好運滿滿!~
fesler
Standardrum i queensize
Bodde på sep. 2025
Affärsresenär
3 recension
9.0/10
Utmärkt
Publicerades 31 okt. 2025
A good hotel, but it takes renovation, I think corresponds to 4 stars, but not 5 stars.
Översätt
Svar från boendet: Dear Guest,Thank you for choosing Hyatt Regency Shanghai Songjing and for taking the time to share your feedback. We appreciate your kind words about our hotel and truly value your honest opinion.We understand your concern regarding the need for renovation. Guest comfort and satisfaction are our top priorities, and we are continuously working to enhance our facilities to meet and exceed expectations. Your comments have been shared with our management team as we plan future improvements.Thank you again for your valuable feedback. We hope to welcome you back soon and provide an even better experience.Warm regards, Hyatt Regency Shanghai Songjing Team
Prof Ray
Standardrum i queensize
Bodde på juli 2025
Reser med vänner
1 recension
10/10
Enastående
Publicerades 25 aug. 2025
Beautiful hotel with outstanding facilities. Every hotel needs a person that is seemingly everywhere, at all times, making sure everything is perfect. In this Hyatt hotel, that person is Leier. Whether at the front desk or restaurant or club on the 6th floor, Leier seemed to be there all day and all night, making sure that everything was perfect. Jack, the attendant at the club was also quite engaged, helping with my requests and inquiries. I am looking forward to coming back again.
Översätt
Svar från boendet: Dear Guest,Thank you so much for your wonderful review of Hyatt Regency Shanghai Songjing. We are delighted to hear that you enjoyed our beautiful hotel and outstanding facilities. It’s truly rewarding to know that Leier’s attentive presence made such a positive impression on you throughout your stay, ensuring everything was perfect. We will also be sure to share your kind words with Jack, who is glad to have been helpful during your time at the club.Your recognition of our team’s dedication means a lot to us, and we look forward to welcoming you back for another exceptional experience. Safe travels until then!
Skyborne6972
Standardrum i queensize
Bodde på juni 2025
Affärsresenär
26 recension
9.0/10
Utmärkt
Publicerades 29 juli 2025
The Hotel is located in the very convenient and surround scenery very beautiful; Room is clean and big. The set back is the main lobby and lift never turn on the Air conditioner especially in summer, when temperature 39 deg. Front desk staff need to have more training especially supervisor onward, one of the supervisors throwing her tantrum to her colleagues in front of us during in the process of Checking out our rooms, was not so present.
Översätt
Svar från boendet: Dear value guest, We are sorry to hear that your experience at Hyatt Regency Shanghai Songjiang did not meet your expectations. We strive to provide all of our guests with a positive and enjoyable stay, and we regret that we fell short in your case. We take all guest feedback seriously and we will use your comments to improve our services and facilities. We hope that you will consider giving us another chance in the future to show you the high level of service that we are capable of providing. Looking forward to seeing you soon.
Gästanvändare
Guestroom - Lake-View (2 Beds)
Bodde på maj 2025
Familj
15 recension
10/10
Enastående
Publicerades 23 juni 2025
The hotel is very nice, the room is large and clean with one beautiful view on the lake and outdoor swimming pool. All the workers are very nice and helpful, one special mention for the workers of the restaurant at 1st floor: food and service was amazing
Översätt
Svar från boendet: Dear Guest,Thank you for choosing Hyatt Regency Shanghai Songjiang and sharing your delightful experience! We’re thrilled to hear that you enjoyed our hotel. Your satisfaction is the greatest motivation for our team.We look forward to welcoming you back soon.
Gästanvändare
Standardrum i queensize
Bodde på dec. 2024
Par
12 recension
10/10
Enastående
Publicerades 19 feb. 2025
It’s a very nice location with beautiful walkway behind and Wanda Plaza in front. Had a great time. Staff was very helpful.
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your wonderful experience at Hyatt Regency Shanghai Songjing! We are thrilled to hear that you enjoyed our beautiful location, with the scenic walkway and the convenience of Wanda Plaza right in front. Our team is dedicated to providing exceptional service, and it's fantastic to know that our staff was able to assist you during your stay. We believe that attentive service is key to creating memorable experiences, and your kind words will surely motivate them further.We hope to welcome you back soon for another great stay!Warm regards, Hyatt Regency Shanghai Songjing
JTKO
Standardrum i queensize
Bodde på aug. 2025
Affärsresenär
43 recension
10/10
Enastående
Publicerades 5 sep. 2025
Very good location but breakfast is so-so
Översätt
Svar från boendet: Dear Guest,Thank you for choosing Hyatt Regency Shanghai Songjing and for sharing your feedback. We're delighted to hear that you enjoyed our convenient location. However, we’re sorry to learn that our breakfast did not fully meet your expectations. Your comments are important to us as we continually strive to improve our offerings. We will share your feedback with our culinary team to enhance the breakfast experience for future guests. We hope to have the opportunity to welcome you back and provide an even better stay.Warm regards, Hyatt Regency Shanghai Songjing Team
Gästanvändare
Standardrum i queensize
Bodde på jan. 2024
Ensamresenär
15 recension
9.5/10
Otroligt
Publicerades 18 maj 2024
Hotel is located next to Wanda plaza which offers a variety of restaurants. Staff very friendly and rooms very clean and in perfect condition.
Översätt
Gästanvändare
Rum Deluxe med 1 king size-säng
Bodde på apr. 2024
Affärsresenär
2 recension
10/10
Enastående
Publicerades 13 maj 2024
They make us an upgrade in a fantastic suite room. Amazing view.
Översätt
Gästanvändare
Standardtvåbäddsrum
Bodde på nov. 2023
Familj
1 recension
9.0/10
Utmärkt
Publicerades 31 dec. 2023
i stayed with my family for a day. It is such a nice hotel. It is a very convenient location because it is a walk away from the Wanda malls and just 15-minute ride to the attraction areas such as the Gangfulin Relic Park and Thames Park. The staff in the hotel were attentive.
Översätt
Svar från boendet: 您好! 感謝您對凱悦集團的一貫支持,並選擇上海松江凱悦酒店作為您在松江的家外之家。感謝您與我們分享您的經驗和感受。您的滿意是我們工作最大的收穫。我們衷心的期待您再次光臨併為您下一次入住創造更為愉悦而難忘的凱悦回憶。- 上海松江凱悦酒店
Omer-Farooq
Guestroom - Lake-View (Double Bed)
Bodde på juni 2024
Affärsresenär
59 recension
10/10
Enastående
Publicerades 17 juli 2024
The location is nice the lake view was njce
Översätt
Gästanvändare
Standardrum i queensize
Bodde på mars 2023
Familj
4 recension
10/10
Enastående
Publicerades 9 apr. 2023
Great spot on the river. Room came with tickets to Smurf paradise and free upgrade to executive club access which were both enjoyed! The breakfast is the best we’ve had in China, more variety of fruit, fruit juice, pastries, bread etc and pastries were freshly cooked. Very vast selection, all good quality. Hotel has really nice rooms, new and clean decor, good facilities like indoor/outdoor pool. The service was also better than most other similar hotels I’ve stayed at. 2 things to note ; 1) our room was uncomfortably hot and we couldn’t sleep well, I’m not sure what the issue was but the service was very good. They came up with different solutions and brought us an AC unit in the end. They were very helpful, it’s just a shame it was still too hot. 2) the pool has a weird policy where no spectators are allowed, which I’ve never come across in a hotel before, and I didn’t really understand the rationale. In the 5 minutes I was in there I saw 3 other women sent away who were equally bemused. 1 was accompanying her daughter, who then couldn’t swim as mum wasn’t allowed to stay and watch, poor girl! I just wanted to watch and take videos of my 2 year old playing with her Dad. It was a little disappointing. Anyway, great hotel- we’ll go back.
Översätt
Svar från boendet: Dear Guest, Warm greetings from Hyatt Regency Shanghai Songjiang! Thank you for sharing with us your recent stay experience, Your comments about hotel AC and Fitness have brought to our serious attention. Please accept our sincere apologies that we failed to meet your expectation on this occasion. Rest assured that we will reinforce our internal training and daily supervision to provide our guest with proper Hyatt Experience. Hyatt Regency Shanghai Songjiang
M419138****
Rum Deluxe med 1 king size-säng
Bodde på juni 2023
Affärsresenär
6 recension
10/10
Enastående
Publicerades 19 juli 2023
although it is a temporary booking,but I am surprise with the service and care.left a deep impression memory on me and my female companion.It is really a good accommodation experience especially with the support from Jerry.And it is absolutely a good choice for next journey in this area.
Översätt
Svar från boendet: 您好! 感謝您對凱悦集團的一貫支持,並選擇上海松江凱悦酒店作為您在松江的家外之家。感謝您與我們分享您的經驗和感受。您的滿意是我們工作最大的收穫。我們衷心的期待您再次光臨併為您下一次入住創造更為愉悦而難忘的凱悦回憶。- 上海松江凱悦酒店
Look..
Guestroom - Lake-View (2 Beds)
Bodde på aug. 2023
Affärsresenär
18 recension
10/10
Enastående
Publicerades 21 sep. 2023
设施:ok 卫生:ok 环境:ok 服务:ok
Översätt
Svar från boendet: 您好! 感謝您對凱悦集團的一貫支持,並選擇上海松江凱悦酒店作為您在松江的家外之家。感謝您與我們分享您的經驗和感受。您的滿意是我們工作最大的收穫。我們衷心的期待您再次光臨併為您下一次入住創造更為愉悦而難忘的凱悦回憶。- 上海松江凱悦酒店
Gästanvändare
Standardrum i queensize
Bodde på dec. 2022
Affärsresenär
1 recension
10/10
Enastående
Publicerades 1 feb. 2023
Front desk jerry is verygood give Me late check out
Översätt
Svar från boendet: 尊敬的賓客,您好! 感謝您對凱悦集團的一貫支持,並選擇上海松江凱悦酒店作為您在松江的家外之家。感謝您與我們分享您的經驗和感受。您的滿意是我們工作最大的收穫。我們衷心的期待您再次光臨併為您下一次入住創造更為愉悦而難忘的凱悦回憶。- 上海松江凱悦酒店