J Hotel Shanghai Tower recensioner

It was a great experience hearing from the staff that the hotel's lift speed was just right, taking 1 minute and 1 second to reach the 10th floor, and Joyce was incredibly helpful.

Hotel has a special offer of stay 3 nights pay for 2 only. We didn't see it online but you should call to check. Great experience, lobby & reception staffs were super helpful & exceptional service. The "journey to the clouds.." tour runs 2 times/day (in chinese) start at 10am & 4pm (I forgot what time they have the English tour). On website they asked to reserve a day in advance but if your travel time is in not a busy days, you can join the tour without a reservation

Thank you to the JHotel staff and especially to our Butler Ms. Joyce! The team really went above and beyond to make our stay memorable, including helping us with fixing our toddler’s toy and blowing up balloons. The Yi Lounge offered delightful afternoon tea with happy hour; and, even a “magic show” from the staff for our kid at the bar. The hotel design is exquisite; contemporary, bright, and equal parts sophisticated and cheerful. Centouno and Heavenly Jin restaurants provided excellent service along with delectable, aesthetically pleasing gastronomic creations. We greatly appreciate your hospitality toward families with young children, especially our rambunctious one who’s rather destructive. We’ll certainly be back to celebrate special occasions!

"The service at J Hotel is truly the best we’ve experienced in the past 30 years. Honestly, we hadn’t heard of J Hotel before our visit, but now we can’t stop raving about it! The hotel is incredibly clean and has such a pleasant, welcoming atmosphere. The dedication to customer satisfaction is remarkable. A special shoutout to Haley – her service was nothing short of exceptional. Whatever training she’s received, it’s working wonders! Her energy, enthusiasm, and commitment to providing the best experience left a lasting impression on us. We deeply appreciate the effort she put in to make our stay unforgettable.

The staff were very helpful and supportive.. The room was spacious and hotel services were amazing..

This hotel offers a luxurious experience, with spacious, well-appointed suites and thoughtful amenities. The food is excellent, and the afternoon tea provides a generous selection. However, the building's design limits natural light and views from the rooms. While the staff is well-trained, English proficiency is limited beyond the front desk. The pool and gym are small but functional. Complimentary minibar items are a nice touch, though hard liquor is excluded. Overall, it's a high-end stay, but given the price, one might expect slightly more.

Location superb, hotel first class, staff exceptional, all round of perfect break away. 100% recommend, thank you.

The hotel offers you the most futuristic side of Shanghai.  I had a great time in the hotel and the hospitality was immaculate.  

Certainly! Here's the combined review in English: Our two-night stay at J Hotel was nothing short of exceptional. The service was impeccable, reflecting a level of care and professionalism that truly stood out. Special thanks to Butler George, whose dedication and responsiveness were exemplary. He consistently went above and beyond, ensuring our every need was met promptly, even outside his regular hours. Miss Sia provided wonderful care and joy to our children, making them feel at home. Mr. Liu Hai's insightful commentary on the hotel's art collection enhanced our stay, deepening our cultural experience. On the third day of our journey, we had initially planned to move to another luxury hotel on the Bund. However, we were dissuaded by the service there. Eventually, at half past eleven that same night, we happily returned to J Hotel to continue our stay. We are delighted that domestic hotels can achieve such high standards of service. We are grateful to Butler George, Miss Sia, Mr. Liu Hai, and the entire staff for making our time here truly memorable.

Amazing, thank you all the staff, Shawn and the rest for making our short stay amazing! We will definitely be back! We stayed and had to leave at 4am, the team packed a breakfast for us which was beyond considerate. Everyone spoke pretty fluent English & the hotel itself was beautiful. Definitely a must stay in Shanghai!

A warm welcome from the moment we stepped into the hotel entrance. We were ushered to the lobby at level 101. There we met our butler Alex and we had our refreshments at the lobby with spectacular view. A special shout out to the Hi tea session. Food and services were fabulous. We enjoyed it very much. As well as the magic show. Kudos to the Magician who made our day. The hotel tour was amazing, thank you Jan 真真 for her good effort for showing us around , it was very educational. We didn't get the chance to dine at the Chinese restaurants as there were fully booked. What ashamed! Breakfast spread was interesting. Crew were very attentive. Our room was clean and comfortable. The pillow selection was another brilliant move. Very much appreciated. Front desk Joejoe was courteous and friendly. After all, thank you J Hotel and the crew for an unforgettable experience throughout our stay.

I have been travelled to Shanghai many times before, and stayed in many different 5 star top hotel, somehow, J Hotel is the one and only made me feel home and starting fall in love with Shanghai. The VIEW from 101 is the best of the best to be able to see the WHOLE Shanghai with old and new buildings and history, YUYUAN, the BUND, Peace hotel and more and everything you expect to see. The ARTS and MR LIU HAI’s (刘海先生）art tour actually is the soul of J Hotel. MR LIU, a Shanghai local gentleman, uses the very classic and professional style to bring the guests immersed every piece of art, mainly presented China traditional culture in a fancy and modern visions. J Hotel has me understand more of my mother country, China and first time experienced the old but classic Shanghai GENTLEMAN hospitality, that might be only can see in the movie about 1930s THE SHANGHAI BOUND. I saw every foreigners were so impressed when they see the China art and I am so proud to swing that J Hotel is becoming a new icon of China welcome more and more friends to from all around the world. I highly recommend and I definitely make J Hotel my home in Shanghai. Also I would like to thank you Cindy, the manager of YunJing restaurant, she has given me warm company when I was having dinner on my own. Thank you for her thoughtful gifts. I hope to see her again in my next trip. Highly recommend to you if you have never been to Shanghai or even though you have stayed in other hotels in Shanghai before, J Hotel will give you an amazing and unforgettable experience, like I do😃#ILOVESHANGHAI❤️

Beautiful room. The best breakfast! Great service, although it makes you feel a little uncomfortable sometimes. You have to leave a deposit of 5000 yuans at the check-in.

Everything is top-notch. The only thing I dislike is the shower room is totally transparent.