HUALUXE Shanghai Changfeng Park by IHG recensioner

Svar från boendet: Dear Guest,Welcome to HUALUXE Shanghai Changfeng Park. We are absolutely delighted to read about your wonderful family stay with us. The breathtaking view of Changfeng Park from your room perfectly embodies our "Chinese Aesthetics in Living" philosophy - where modern comforts harmonize with nature's beauty.Thrilled to know you and your kids enjoyed our spacious rooms with contemporary design, signature rainfall showers, convenient access to Joy City Mall and diverse breakfast selections. As an IHG hotel, we've noted your family's preferences for future stays including priority on park-view rooms, kids' favorite breakfast items pre-stocked and Joy City Mall VIP shopping passes. Thank you also, for your recognition on our team member. Look forward to welcoming you back to the hotel in the not too distant future. Yours sincerely,Lisa ChenGeneral Manager

Svar från boendet: Dear Guest,Welcome to HUALUXE Shanghai Changfeng Park. We appreciate your detailed feedback regarding your recent stay with us. It's delightful to know you enjoyed the picturesque lake view from your room and found our housekeeping standards to your satisfaction. We sincerely apologize for the shortcomings you experienced with the bathrobe sizes and afternoon tea selection. Your comments about the breakfast temperature have been shared with our Executive Chef for immediate improvement, while we're pleased you appreciated our made-to-order omelette station. Thank you for recognizing our strengths while giving us opportunities to improve. We hope to welcome you back for an enhanced experience that fully reflects our "Chinese Aesthetics in Living" philosophy.Yours sincerely,Lisa ChenGeneral Manager

Svar från boendet: Dear Guest, Welcome to HUALUXE Shanghai Changfeng Park. We’re extremely delighted that you had a pleasant stay, praising the service, location and the assistance provided by our team. HUALUXE Shanghai Changfeng Park, part of the HUALUXE brand under InterContinental Hotels Group, is dedicated to infusing the concept of “Making Chinese Aesthetic a Lifestyle” into every aspect. Our customer service philosophy—“Courteousness and Thoughtfulness in Action”—guides us to serve every guest with utmost sincerity.Blithe from the concierge team, and Lily and Yulia at the bar, have evidently lived up to this philosophy, offering you remarkable support and service. The hotel’s proximity to Hongqiao Airport indeed ensures convenient travel for business guests like you.As spring unfolds with vitality, we sincerely look forward to your return during your next business trip. We’ll continuously enhance our services to create an even more memorable experience for you.Yours sincerely,Lisa ChenGeneral Manager

Svar från boendet: Dear Guest,Welcome to HUALUXE Shanghai Changfeng Park! Thank you for highlighting our metro proximity, clean spaces, large rooms, nice views, quiet environment, and new facilities. As an IHG brand with "Chinese Aesthetic Lifestyle," we merge modern comfort with cultural charm.Our 3-minute walk to Metro Line 15 ensures easy access to the city and Changfeng Park. Spacious rooms (over 40㎡) feature panoramic windows with lake/city views, soundproof glass for quiet, and triple-cleaning for hygiene. Smart controls and quality mattresses add modern convenience.Spring brings seasonal lobby decor and Longjing tea at Jumingyi. Our team, guided by "Warmth with Propriety," focuses on detail to create great experiences. We welcome you back to enjoy spring stays with us.Yours sincerely,Lisa ChenGeneral Manager

Svar från boendet: Dear Valued Guest,Thank you for choosing HUALUXE Shanghai Changfeng Park for your 8-night stay and sharing your amazing experience! We are thrilled to hear that you enjoyed every moment with us and would recommend us to others.As an InterContinental Hotels Group brand rooted in Chinese aesthetic lifestyle, we strive to create a "home away from home" for every guest. Whether it's the tranquil lake view from your room, the attentive service from our team, or the convenient location near Changfeng Park and metro links, we're delighted that these elements combined to make your stay memorable.Your recommendation is the greatest honor for us. We look forward to welcoming you back soon, and hope to continue providing you with exceptional experiences that exceed expectations.Yours sincerely,Lisa Chen General Manager

Svar från boendet: Dear Guest,Welcome to HUALUXE Shanghai Changfeng Park. As the winter unfolds, we hope you are enjoying the warm sunshine. We are truly delighted that you chose our hotel and had such a wonderful stay.We are extremely proud of our professional staff. Mr. Gavin (Wang Shanchao) is an outstanding representative of our team. His kind and responsible service to your family is exactly what we strive to offer to every guest. We are glad that all your requirements were met to your satisfaction.Our hotel is also surrounded by a variety of attractions and has a well - developed transportation network. Whether you are here for business or travel, it provides great convenience.We sincerely look forward to your next visit. We will continuously improve our services to create more memorable experiences for you.Yours sincerely,Lisa ChenGeneral Manager

Svar från boendet: Dear Guest,Welcome to HUALUXE Shanghai Changfeng Park. We truly appreciate your thoughtful feedback regarding our prime location near the shopping mall and your constructive suggestions about our swimming pool facilities.While we're delighted that you found our location convenient, we sincerely regret that the pool experience didn't meet your expectations during peak hours. Your observation about the lane allocation is particularly valuable - we're currently reviewing our pool schedule to better balance instructional classes with leisure swimming time. As a 2022-opened property, we're still optimizing our recreational facilities to serve both hotel guests and local members more effectively.The management team has noted your comment about extending operation hours, which we'll carefully consider alongside our staffing arrangements and guest demand patterns. We appreciate your patience as we work to enhance this aspect of our wellness offerings.Should your travels bring you back to Shanghai, we'd be honored to welcome you again and demonstrate our improvements firsthand. Please feel free to contact me directly for your future reservations.Yours sincerely,Lisa ChenGeneral Manager

Svar från boendet: Dear Guest,Welcome to HUALUXE Shanghai Changfeng Park. We are delighted to hear how our convenient location and attentive service enhanced your event experience. Peter Chen’s thoughtful assistance with your parcels perfectly embodies our "Graceful Hospitality, Thoughtful Service" ethos—his initiative to track courier deliveries reflects the Huai-style attentiveness we cultivate in every team member. We look forward to welcoming you back for another seamless stay.Yours sincerely,Lisa ChenGeneral Manager

Svar från boendet: Dear Guest, Welcome to HUALUXE Shanghai Changfeng Park. May you enjoy a pleasant stay here. HUALUXE, a brand under the InterContinental Hotels Group, is committed to integrating Chinese aesthetics into daily life and providing you with a unique and comfortable experience. The hotel's excellent service, advanced facilities, delicious food and elegant environment are the result of our unremitting efforts. The convenient transportation around the hotel and the nearby attractions also add to the convenience and enjoyment of your stay. We will continue to improve and innovate to bring you more surprises and satisfactions. Looking forward to your next visit and sharing more wonderful memories with us.Yours sincerely,Lisa ChenGeneral Manager

Svar från boendet: Dear Guest,Welcome to HUALUXE Shanghai Changfeng Park! Thank you for choosing us and taking the time to share the feedback with us. It’s a great delight to know that you’ve enjoyed your stay as well as your dining experience in our hotel - from our strategic location to the cozy suite. It will be our pleasure to welcome you to HUALUXE Shanghai Changfeng Park! Yours sincerely, Lisa Chen General Manager

Svar från boendet: Dear Guest,Welcome to HUALUXE Shanghai Changfeng Park! We are truly delighted to learn that our hotel was so convenient for your visit to friends and family. As a brand under the InterContinental Hotels Group, HUALUXE always adheres to the concept of "Chinese aesthetic lifestyle" and the service philosophy of "warmth with etiquette, integrity in action".It's great that you found the location advantageous, with the metro station just around the corner and the shopping mall directly opposite. This prime location not only offers easy access to public transportation but also provides a wide range of dining and shopping options for your convenience.We are also very pleased that you recognized our good service. Our staff members are committed to ensuring that every guest has a pleasant and comfortable stay, and your positive feedback is a great encouragement to us.Our hotel is also adjacent to the beautiful Changfeng Park, which can offer you a peaceful and natural environment for relaxation. Whether you come for business or leisure in the future, we sincerely hope to welcome you back. We will continue to strive to provide you with an even better experience.Yours sincerely,Lisa ChenGeneral Manager

Svar från boendet: Dear guest,We are truly delighted to receive your kind words and high praise for our hotel services. On behalf of the entire team at Shanghai Dahua Changfeng Hualuxe Hotel, a member of the IHG Hotels & Resorts family, we would like to express our sincere gratitude for your recognition. Every staff member, from the front desk team that warmly welcomes you and efficiently handles your check-in and other needs, to the meticulous room-cleaning staff who ensure your accommodation is spotless and comfortable, and the dedicated personnel at the gym and swimming pool area who are always ready to assist, all strive to provide you with an exceptional experience.It is our greatest pleasure to know that our efforts have made your stay with us enjoyable and convenient. Your satisfaction is our ultimate goal, and we are encouraged to continuously improve and maintain the high standards of service.Our hotel is conveniently located with easy access to transportation hubs, and there are various shopping, dining, and entertainment options nearby, which we hope you had the opportunity to explore.We sincerely look forward to your next visit. We will spare no effort to offer you an even better experience, creating more wonderful memories for you.Yours sincerely,Lisa ChenGeneral Manager

Svar från boendet: Dear Guest,Thank you for choosing HUALUXE Shanghai Changfeng Park and sharing your wonderful experience.We're delighted you found everything perfect. Our convenient location near the metro station and proximity to children's play areas make us ideal for families. Your praise for our staff is heartwarming - we strive to embody the art of Chinese hospitality, and it's gratifying to know we've impressed you.We're thrilled you enjoyed our cuisine. Our chefs work to blend traditional Chinese flavors with modern techniques, offering a unique dining experience that reflects our brand's commitment to Chinese aesthetics.Your review encourages us to maintain our high standards. We look forward to welcoming you back to create more perfect moments for you.Lisa ChenGeneral Manager

Svar från boendet: Dear Guest,Welcome to HUALUXE Shanghai Changfeng Park!We are delighted to know that you had a pleasant stay with us and appreciated the excellent breakfast buffet and convenient location near the metro. The breakfast buffet at our hotel is carefully curated to offer a diverse selection of both Chinese and Western delicacies, with a focus on fresh ingredients and authentic flavors, aiming to provide a delightful start to your day. The hotel's proximity to the metro station ensures easy access to various parts of the city, making it an ideal choice for both business and leisure travelers.We sincerely hope to welcome you back soon, allowing you to further experience the charm of HUALUXE.Yours sincerely,Lisa ChenGeneral Manager