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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.8
Service4.9
Renlighet4.9
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Gästanvändare
Rum med två sängar
Bodde på nov. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 28 dec. 2024
The best hotel throughout the trip . Service and hospitality exceeded my expectations and deserve a 6 stars . Will recommend to friends .
Översätt
Svar från boendet: 親愛的客人,非常感謝您選擇我們酒店,能得到您的認可真的太開心啦!我們會繼續保持,為每一位客人提供更優質的服務。期待您再次光臨,祝您生活愉快,萬事順遂!
HiAnderson
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Res med vänner
14 recension
5.0/5
Enastående
Publicerades 27 dec. 2024
Excellent service, Hiding in an alley, ******* style, facility n supplies are high quality in this price. Recommend!
Översätt
Svar från boendet: 敬的客人,非常感謝你對我們房間乾淨程度、設施以及前台服務的高度評價!我們會一如既往地保持房間的整潔和設施的良好狀態,同時也會不斷激勵前台工作人員,讓他們以更加飽滿的熱情為每一位客人服務。期待你的再次光臨,我們將努力為你帶來更多的驚喜和滿意。
Gästanvändare
Gästrum
Bodde på nov. 2024
Par
6 recension
5.0/5
Enastående
Publicerades 13 dec. 2024
Service, facilities and food were all amazing!! The toilet was really cool too - you get a high tech bidet system thing with the room. Also, they send fruity platters and soup to the rooms daily. Highly recommend a stay at the Chenrezig when you’re visiting Shangri-La!
Översätt
Svar från boendet: 親愛的客人,非常感謝您的高度評價和熱情推薦!我們一直致力於為每一位賓客提供卓越的服務和舒適的體驗,看到您對酒店的設施、餐飲以及貼心的服務細節如此滿意,我們由衷地感到高興和自豪。期待未來再次迎接您的到來,也希望更多的客人能像您一樣在我們酒店留下美好的回憶!
the teacher traveller
Rum med två sängar
Bodde på nov. 2024
Familj
24 recension
5.0/5
Enastående
Publicerades 6 dec. 2024
Hotel service was excellent the moment we stepped in and we were welcomed with hot drinks and titbits. Our room was very cosy with a huge television screen and was even equipped with oxygen supply throughout the night. Breakfast came as a set of local dishes and tasted good! I enjoyed my stay here!
Översätt
Svar från boendet: 尊敬的客人,非常感謝您給予酒店五星好評!您的滿意是我們前行的最大動力。我們一直努力在各個細節做到極致,從精心打造的舒適環境到貼心周到的服務,每一處都凝聚着團隊的心血。您的認可讓我們深知所有的付出都化作了您旅途中的美好記憶,這也激勵着我們會持續保持高品質,以更飽滿的熱情和更專業的態度迎接您的再次光臨,為您創造更多難忘的瞬間!
Nice and new hotel. Hotel is clean and we love the oxygen machine in the room. Train station and airport transfer is also very good. The hotel location is a bit far from town. If the hotel able to provide free shuttle service will be a perfect choice.
Översätt
Svar från boendet: 非常感謝您對我們酒店的好評和寶貴建議!我們很高興聽到您喜歡我們酒店的新穎與乾淨,以及房間內配備的氧氣機給您帶來的舒適體驗。同時,我們也非常欣慰地得知您對我們的火車站和機場接送服務感到滿意。關於您提到的酒店位置稍顯偏遠的問題,我們確實理解這可能會給部分客人帶來不便。為此,我們提供了晚20:00之前有古城東門接送服務,直接和管家提前預約,會為您做好出行安排。我們一直在努力提升服務質量,,以滿足客人的各種需求。如果條件允許,我們非常願意在未來為您提供更加便捷的交通服務,讓您的入住體驗更加完美。再次感謝您的反饋,您的滿意是我們最大的動力。如果您在入住期間有任何其他需求或建議,歡迎隨時向我們提出,我們將竭誠為您服務
Teo
Gästrum
Bodde på nov. 2024
Familj
8 recension
5.0/5
Enastående
Publicerades 29 dec. 2024
The hotel room was impressively spacious and spotlessly clean. The staff were warm and friendly, making our stay even more enjoyable. Although the hotel's surroundings were quiet with limited attractions, the area was easily accessible by cab, which was reasonably priced.
Översätt
Svar från boendet: 親愛的客人,感謝您的好評!我們很高興您喜歡我們寬敞乾淨的房間以及員工的熱情服務。我們一直在努力改進我們的設施和服務。希望將來能再次歡迎您回來,為您提供更好的體驗。致以最誠摯的問候!
Anonym användare
Rum Queen Smart
Bodde på maj 2024
Par
9 recension
4.7/5
Otroligt
Publicerades 28 juni 2024
Amazing hospitality by the staff at the hotel. Prior to arrival and throughout the stay, we are in contact with the staff via WeChat who provided helpful contacts, information and support.
As we had to leave the hotel early after our first night for the Abujicuo hike, the hotel had kindly prepared early breakfast (before 7.30am) for us to takeaway. This includes fruits, milk and bread. Otherwise, the breakfast option (Chinese, continental etc.) will be decided the night before to consume at the breakfast area.
As for the room, it has a very modern and luxurious concept to it as seen in photos. The hotel also provides a variety of shower shampoo, body soap and body lotion to choose from (Balmain & others) during check-in.
Lastly, we appreciate that the hotel has self-service washing machine/dryer on the rooftop for us to wash clothes after our hikes.
Översätt
Svar från boendet: 尊敬的客人, 非常感謝您對我們酒店的精彩點評和讚美之詞。我們很高興地知道,我們的工作人員的熱情好客使您的逗留愉快,我們的到來之前的溝通和幫助通過微信幫助您。 很高興提早早餐外賣安排滿足了您的提早出發需求。我們很高興盡力滿足您的日程安排。 我們也很高興您喜歡房間的現代奢華設計和提供的各種洗浴用品。 我們特別高興地看到您對屋頂上的自助洗衣機和烘乾機表示讚賞,這是為了給您的住宿增添便利。 如果有任何方面沒有達到您的期望,導致環境評級為4分,我們深表歉意。我們將認真對待您的反饋意見,並努力做出進一步的改進。我們真誠地希望今後有機會歡迎您再次光臨,併為您提供更優質的體驗。 最好的問候,【千瑞吉酒店】
Gästanvändare
Rum med två sängar
Bodde på maj 2024
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 17 juni 2024
The property is about a year old. It is clean and beautifully furnished.
The staff were friendly and helpful with queries. When we had trouble paying our driver through the various platforms, they stepped in to help.
For breakfast, they offer a selection of Chinese, ******* and western cuisine. There are also restaurants along the same stretch of road as the hotel.
The ancient city is about a 15 min walk down the road from the hotel.
Översätt
Svar från boendet: 兩位小姐姐,感謝您選擇了香格里拉千瑞吉酒店,也很高興看到您對我們酒店的滿意,我們的用心,貼心和舒心希望給您能留下美好的回憶,在您的鼓勵下我們會做的越來越好,期待您再次光!🫶祝您生活愉快!扎西德勒!💕
Love this hotel in Shangri-la!! Was welcomed by complimentary pickup from the airport in a Chervelot. Upon arriving at the hotel, we were offered snacks and tea, and 3 types of scents to choose from for shampoo, conditioner and soap. We could also choose from Chinese, Western and Tibentian breakfasts for the next morning.
The room itself was well-designed with a modern touch on Tibetian decor. There were 2 oxygenators for those with altitude sickness. We were surprised to be offered with a nourishing dessert soup and fruit as well. As a new hotel, the facilities are in good condition.
The hotel managers/ staff went above and beyond to make us feel welcomed and comfortable during our stay. Would definitely recommend this hotel to anyone visiting Shangri-la!
Översätt
Svar från boendet: 非常感謝您對我們酒店的好評,這讓我們感到無比的榮幸。我們會繼續努力,為您提供一流的服務和舒適的住宿體驗。
The lady staff 格桑is very friendly and helpful, she is able to help me with every request that I need. Provide me with oxygen bottle, extend my hours for check out as I was late return from national park.
Översätt
Svar från boendet: 親愛的客人,感謝您對格桑的高度評價!我們一直努力為客人提供最優質的服務,格桑就是我們優秀員工的代表,她的友好和樂於助人是我們酒店服務理念的生動體現。能在您需要的時候及時提供氧氣瓶、為您延長退房時間,讓您滿意是我們最開心的事。期待您再次光臨!💕
This hotel really feels like a 5 star hotel!
Firstly, the entrance is really grand. The rooms are really beautiful and well kept. The TV … omg! They have so many shows!! The staff is really hospitable. They really treat you like its their house, feed you and keep you warm.
We were going to leave the hotel to visit the city at 4pm and the staff reminded us to bring jackets because the temperature dips a lot at night. Luckily they reminded us because it was really cold after.
And finally, we took the airport transfer to the airport. The arranged transfer is amazing. The biggest, most spacious car I’ve ever sat. Thank you so much!
Översätt
Svar från boendet: 親愛的客人,非常感謝您對我們酒店如此熱情洋溢的評價!看到您能享受到五星級的體驗,我們深感欣慰。酒店的宏偉入口、漂亮且維護良好的房間、豐富的電視節目都是我們為客人精心準備的。我們的工作人員一直秉持着熱情好客的態度,希望能讓每一位客人都有賓至如歸之感,很開心您能感受到這份温暖。機場接送車能讓您滿意,也讓我們覺得一切努力都是值得的。期待您下次再來,我們會繼續為您帶來優質的服務!💕
Leung Ink
Rum med två sängar
Bodde på sep. 2024
Res med vänner
6 recension
5.0/5
Enastående
Publicerades 23 okt. 2024
Located within 8min walk from ancient city. Provided evening desserts. Large bathroom. Supply in room oxygen.
Översätt
Svar från boendet: 非常開心看到你對我們酒店這一貼心配置的認可!為了讓每一位客人都能擁有舒適的睡眠體驗,我們精心準備了氧氣和加濕器等設施。 你的滿意是我們不懈的追求,我們會繼續努力,在各個方面為客人提供更優質的服務。期待你的下次光臨,讓我們再次為你的舒適之旅助力。 酒店全體員工祝你生活愉快,每天都能擁有甜美的睡眠
Gästanvändare
Rum med två sängar
Bodde på sep. 2024
Familj
2 recension
4.7/5
Otroligt
Publicerades 12 okt. 2024
We had a wonderful time at thel hotel. Room is very comfortabe and can compete with international 5 star hotel. Excellent service from the staff, always ready to help. Good quality breakfast set with semi buffet for snacks, salad and fruits.
Översätt
Svar från boendet: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力, 期待下一次的出行,我們能為您創造更加完美服務。
Ericawslo
Mysigt 2-sängsrum
Bodde på okt. 2024
Res med vänner
5 recension
4.5/5
Utmärkt
Publicerades 7 nov. 2024
It was clean and we chose this hotel because it has oxygen supply for the entire room
Översätt
Svar från boendet: 小姐姐,感謝您選擇我們酒店並抽出時間來評價。我們很高興能為您提供乾淨的居住環境和貼心的氧氣供應服務。同時,我們也留意到您對環境和服務給出了4分評價,我們會繼續努力改進不足,爭取下次能讓您有更滿意的體驗,期待您的再次光臨。
L3D
Rum med två sängar
Bodde på aug. 2024
Res med vänner
10 recension
4.2/5
Mycket bra
Publicerades 26 sep. 2024
Despite the information on Trip this is not a St Regis hotel. It is a new hotel and nicely decorated however it could do with some more thought put into the fixtures and fittings - when we arrived two light bulbs were missing in our room and the light switches did not work properly- it was impossible to turn on just the lamps which made it difficult to change the brightness in the room. The staff were friendly and helpful but there were some language barriers. The quality of the breakfast is variable and there is no evening restaurant which would have been welcomed. The only laundry service is on site and is self service, it could do with full instructions in multiple languages.
Översätt
Svar från boendet: 尊敬的顧客, 感謝您的評論。對於酒店不是瑞吉酒店造成的混淆,我們深表歉意。作為一家新酒店,我們一直在努力改進。我們一定會解決固定裝置和配件的問題,包括更換缺失的燈泡和修理電燈開關,以確保更舒適的住宿。 我們很高興聽到您發現我們的員工友好和樂於助人。我們將努力改進語言培訓,以儘量減少語言障礙。 關於早餐質量,我們將認真考慮您的反饋,努力提高其一致性。至於晚上沒有餐廳,我們將考慮這一建議,以進行未來的改進。 對於洗衣服務,我們將添加多種語言的完整説明,使其更加用户友好。 再次感謝您的反饋,我們希望很快歡迎您回來,向您展示我們改進的服務。