Shangri-La 5th Meteorite Light Year Hotel (Dukezong Ancient City Shop)

We had a great stay at the 5th Meteorite Light Year Hotel in Shangri-La and would definitely return. The hotel is in an excellent location, making it easy to explore the old town including the temples and the big prayer wheel, and offers the added convenience of free underground parking. Check-in was smooth and hassle-free using a translation app, with friendly and helpful staff. The rooms are well-equipped with underfloor heating, ensuring a cozy atmosphere, and the air conditioning system includes oxygen regulation, which is particularly beneficial at high altitudes in case of AMS. However, there are a few minor downsides. The hotel does not offer a proper international breakfast, and the reception is somewhat difficult to find, especially for foreigners like us. Additionally, housekeeping did not replenish shower gel, amenities, or coffee in the room during our stay. Despite these small issues, the hotel provides outstanding value for money, and we would happily stay here again!

For the cost of 110 usd+ / night & premium rating on Trip.com, this hotel is very bad in any aspects: services, location, facilities and cleanliness. - Services: front-desk was bad, no one speak English (if this is receiving Foreign Guests, at least should speak some). No one help us to carrying luggages to the room, no introducing on what services that the hotel provide & breakfast are terrible (very poor choices for foods, and foods are cold). - Location: near Dukezong Ancient Town, however, not like they said: "in the commercial zone" =＞ actually all shop are closed, It likes a abandonned town, just hotel openning. - Facilities: feel like long time no maintenances, room is smell bad with the mixing smells of old car and smoke in room. - Cleanliness: the WCs was totally wet after they do the room cleaning (no proper cleaning afterall) Hence, this hotel is super bad for the price + rating they currently are. THEY are more like a BUDGET INN.

Satisfied