High Mountain Resort Shangri-La recensioner

Lovely place with nice view of the grassland. The hotel also helped to provide transfer to and from the train station as we have 5 pieces of large luggage. The hotel staff are friendly and assisted to chase the yaks away when they get too close at night. They also helped in arranging for transport booking as the hotel is in a scenic spot and quite far out of city. The hotel is quiet and very peaceful. Very suitable for getaway from the city life.

Before arriving, the operations manager contacted me to notify us that our room had been upgraded. The room was spacious and the bed very comfortable. It was fantastic to wake up each morning to see the animals happily grazing in the field below the hotel. The food was some of the best we had on our trip. Will definitely return if visiting Shangri-La again.

We really enjoyed our stay here. The views were incredible, the room large, and the staff, especially LIDA, were very helpful. Unfortunately, we got high altitude sickness as soon as we arrived to Shangri La. LIDA was very helpful in getting us the oxygen canisters that we needed and provided us an upgraded room with oxygen to make sure that we were ok. Even while we were away from the hotel, LIDA checked in with us to make sure we were ok and prepared our room to make sure we have a warm and oxygen filled room before we came back from the city. We also left our watch behind after we left and LIDA has been responsible and responsive for mailing us our watch back. We are very grateful for his help! Thank you!

The hotel faces Napa Sea and you see the vast grassland from your room. When it is summer time, the grassland becomes the “sea”, which should be nicer. The “hardware” of the hotel is very good, but what impressed me more is the “software” — service. Xiao He arranged free airport pick-up, and they came to pick my family of 5 up with 2 x 7-seater after I told them I had many pieces of luggage. They also prepared 2 canisters of oxygen in the car just in case we feel uncomfortable in the high altitude. During our stay, warm milk was provided at night and everyone was very friendly. It was a very comfortable and enjoyable stay for my family. Thank you!

have a good rest after our Shangrila Meili snow mountain and Dukerzhong 4x4 trip . good shower and wifi room is clean and comfortable bed . hotel upgrade us better view from balcony with the room size and bed able to sleep 3 person with my teenager daughter! restaurant is closing down their western selection i think they don't have any western chef ... breakfast is purely Chinese dish nothing special for me. location is not convenience if you doesn't have your own transport .

Location and services are both perfect!! It’s definitely worth to book again.

這次帶父母一起出行，因為想在納帕海邊放鬆一下，便找到了這家酒店。前往酒店的環海路上牛馬成羣，開車在輾轉山路上有一種風吹草低現牛羊的愜意感。酒店獨佔了一整個山坳，面對一整片草原，非常適合放鬆身心，風景絕美！ 這次入住還有個小插曲，因為老婆突然有事，需要用到電腦，我們本來都做好半夜開車去市中心找網吧的打算了，結果值班經理 Damon和 知道後立馬找出了他個人的電腦借給我們，大晚上的陪在前台讓我們及時處理完了事情，這裏還要特別感謝下和經理，急客人所急，沒有因為是淡季就降低服務水平，給他點贊！ 這次最大的遺憾就是還沒有進入雨季，納帕海還沒有多少積水，海面面積還沒多少，下次一定要再來香格里拉，躺在酒店的陽台上，喝一杯茶，欣賞真正的“納帕海”！

＜這是一條真實評論 不是網紅刷單＞ 選擇香格里拉高山別莊，真的能讓我倍加感受到納帕海的那一份寧靜與舒適，我真的可以深入其中。很美好的一次入住體驗，也感謝酒店經理小和的精心與驚喜安排，讓我多了一回深刻回憶，一切都是那麼的難忘。然而，唯一的遺憾是自己沒有在高山別莊逗留多幾天，想永遠留住房間看到的這一片景色（如相片從早晨至傍晚的帕納海美景）。日後有機會在踏上帕納海，我依然會選擇香格里拉高山別莊去重溫眼前的一切。If you have an opportunity to visit the Napa Lake in SHANGRI-LA，I will highly recommend you to enjoy in HIGH MOUNTAIN RESORT，while you will have a brand-new experience here espically the Napa Lake!

這次香格里拉之旅，高山別莊真的給我留下了超棒的印象！剛到酒店，就被它獨特的藏式風格建築吸引住了，大堂挑高的設計搭配整面落地窗，將納帕海的草原絕美風光毫無保留地展現在眼前（問了管家小和之後才知道，為了給牧民放牛提供足夠的草場，相關部門調控了納帕海的水量 ，讓湖水退去。現在放眼望去，成羣的氂牛在草地上悠閑吃草，也是另一番獨特的風景）。每一處細節都透露着自然美學，隨便一拍都很出片。後來才知道，這裏還是《妻子的浪漫旅行》的住紮拍攝取景地，真的太驚喜啦！ 辦理入住時，管家小和的熱情服務瞬間讓我感受到了家的温暖。不僅快速幫我們安排好了一切，還特別貼心地給我們升級了房型，真的太感謝啦！房間裏設施一應俱全，彌散式製氧機和壁爐，讓我們在高原也能住得舒適又安心，服務真的太周到了！ 第二天早上，看完日出後早餐可以送到房間的服務真的太合我心意了！不用早起趕去餐廳，在房間裏就能一邊享受美味的早餐，一邊欣賞窗外的美景，開啟元氣滿滿的一天，真的太愜意啦。 高山別莊無論是地理位置、酒店環境還是服務，都無可挑剔。下次來香格里拉，我肯定還選這兒，也推薦給各位準備來玩的朋友！

酒店位置在納帕海里麪，很安靜，checkin的時候給升級了房型，面積很大，陽台正對納帕海，早上迎着陽光看到牛馬同事，很棒！不足的是，設施有點舊，房間裏的新風機來不了，早餐也有點單一

房間超級好，基本每個房間都是個小獨棟，面向草原高山，陽台外方向偏東，傍晚可以看晚霞照射的雲彩，晚上可以架着相機拍星空。服務也沒得説，酒店很大，需要打電話園內小車接送，當然自己到停車場也就五六分鐘。這裏比較適合有車的人來開車到古城半小時。酒店園區內有自行車可以租，騎着環湖逛也不錯。小譚管家接待的我，服務特別好，因為是淡季免費給我升級了房型，早餐安排的也特別好給送上門，米線巨好吃！本次香格里拉特別滿意的地方，陽台的躺椅太奈斯了！！！！今後來香格里拉必選酒店！！！

這次入住有管家卓瑪很熱心真誠,在晚上貼心送來晚安牛奶,退房又来接我到大堂, 大堂主管也在臨走前送二瓶水在路上飲用 這飯店房間也很好,下次會再来

酒店地處納帕海景區裏面，適合自駕。特別安靜度假的不二之選。房間設施衞生都很棒，服務也很贊 ，特別是管家小和[強]推薦入住

來香格里拉二刷的酒店，下次還會想來！管家小譚特別熱情，服務安排都非常周到，硬件設施齊全，期待下次再來！