Ruiran Hotel (Shantou MixC Store） recensioner

The title of the hotel saying it is "Shantou MixC Store" is misleading because it's not even close to MixC. It's hardly walkable to MixC. The lobby is clean and the check in was organized with nice staff checking us in but once I stepped out onto my floor, there was a strong moldy smell. The hallways are dark and not well lit. I did not like that the room and washroom was all in black because it seems like it's easier to hide any dirt. In fact, because it's all in black you can see many stains on the doors and walls of the washroom. The washroom smells like urine. The hotel put an air freshener in the room, I assume to mask any smell but the air freshener also smells so bad and overpowering I put a garbage bag over it. I can't sleep with that artificial smell. There was no "do not disturb" sign to put onto my door so in the morning a cleaning lady rushed into my room. Good thing I had the safety latch on so the cleaner couldn't come in. The hotel should tell the cleaner to knock before opening the door. The front desk staff asked us to write them a good review but we said we couldn't give them a good review. I would not stay here again. I don't think this hotel deserves the high rating on this website.

Around 1.2km from the food street. It’s nice to have a walk after eating as a feast on the street. It’s also good when it’s not easy to get Didi during CNY. The room is spacious enough for a family. The room is clean too

Services and location are pretty good. Hygiene is very good. I like the shower utility the most, it’s really comfortable. I requested for help with the television and the staff was very efficient and helpful. One disappointment is the efficiency of the wifi and charging battery is way too slow. Overall, I had a satisfy experience there!

The rooms smells like urine! We had 3 rooms and all smell of urine!!! The lighting in the bathroom is broken and turns on and off itself. I will not stay here again! Hotel only looks nice in photos!

Service is good but the breakfast is no good

I had a great time at this hotel. The hotel was very clean and the environment was quite nice. The location is convenient.

The young girl with specs at the reception was friendly. She extended our checkout to 2pm. Overall this is a decent hotel that is near to many food options and spots we wanted to visit. Laundry room at level 6 is great for summer travel.

Good customer feeling Amazing breakfast Support

I don’t know what to say, but I was surprise when I enter the room

Facilities quiet good, Manner very good, it is worth. Keep it on.

Good property for the price point

Not bad good customer feeling

good feeling 6 Amazing service

Good service and staffs are good.