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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.5
Service4.7
Renlighet4.6
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Patrick
Deluxerum i queensize
Bodde på aug. 2024
Par
7 recension
5.0/5
Enastående
Publicerades 17 sep. 2024
Good hotel with a cheap price. Very convenient from the airport to the hotel. There is a bus station to the airport. The staff is very friendly and helpful especially Ms Pauline Ma. Help me to pay for my tour package using her local bank card while I paid her in cash.
Översätt
Svar från boendet: Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
TeeJin
Deluxe-tvåbäddsrum
Bodde på aug. 2024
Familj
1 recension
3.0/5
Publicerades 12 sep. 2024
The location is good and the staffs are friendly. However, we got bite by bedbug. We suspect is from the sofa inside the room. Strongly suggest hotel to check the cleanliness of the bed & sofa. We booked 3 rooms and everyone got it even the kids.
Översätt
Svar från boendet: Dear guest, thank you very much for your feedback about our hotel. We value your comments and suggestions, and we apologize for any problems you may have had during your stay at the hotel. We are very sorry for the problems you have encountered during your stay, which is the negligence of our hotel, we are deeply sorry. We have thoroughly cleaned and disinfected the room and thoroughly inspected and replaced the beds and sofas. We will strengthen the cleaning and disinfection of rooms to ensure that every guest can enjoy a clean and comfortable accommodation environment. We appreciate your advice and we will take it seriously and take effective measures to ensure that similar problems do not happen again. We will strengthen the training of staff, improve the quality of service, so that every customer can feel our sincerity and intentions. Thank you again for your feedback, we will continue to provide quality service and comfortable accommodation for every guest. If you have any other needs or suggestions, please feel free to contact us and we will do our best to meet your needs.
Anonym användare
Deluxe-tvåbäddsrum
Bodde på juni 2024
Res med vänner
1 recension
4.7/5
Otroligt
Publicerades 23 juli 2024
The impression was we booked 4 rooms and we got all on the same floor, adjacent to one another. The twin room bed was 4 ft size - loved it. The location was perfect, close to two shopping malls and lots of restaurants nearby. The gym and swimming pool were great too. The minus was only the air conditioner was not sufficiently cool in some of our rooms, and it couldn't go colder even we adjusted the lowest temperature.
Översätt
Svar från boendet: Thank you for choosing our hotel and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us, particularly the comfortable twin room beds, the convenient location near shopping malls and restaurants, and our gym and swimming pool facilities.However, we are sorry to learn about the issue with the air conditioning in some of your rooms. Please accept our sincerest apologies for any inconvenience this may have caused. We have informed our maintenance team to investigate and resolve this matter promptly to ensure a more comfortable stay for our future guests.We appreciate your feedback as it helps us to improve our services. We hope to have the opportunity to welcome you back and provide you with an even better experience.
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Par
7 recension
4.2/5
Mycket bra
Publicerades 4 dec. 2024
Excellent location in the middle of the busy part area of Shantou. Walking distance to the famous Longan South Food Street.
Hotel is old, and in need of refurbishing. Breakfast is ok.
Översätt
Svar från boendet: Dear Guest,
Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
shin
Deluxerum i queensize
Bodde på sep. 2024
Familj
6 recension
3.2/5
Publicerades 26 dec. 2024
This is a very old hotel. The room itself is ok. The quality and selection of food is not good. Can smell smoke smell.
Översätt
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på apr. 2024
Affärsresenärer
8 recension
5.0/5
Enastående
Publicerades 14 maj 2024
Quiet, clean , everything was amazing staff and reception was helpful
Översätt
Svar från boendet: Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Gästanvändare
Deluxerum i queensize
Bodde på nov. 2024
Ensamresenärer
1 recension
4.7/5
Otroligt
Publicerades 23 dec. 2024
Unlimited bottle tea. Polite and helpful staff. Big and clean room.
Översätt
Svar från boendet: Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Gästanvändare
Standarddubbelrum
Bodde på juli 2024
Familj
19 recension
4.5/5
Utmärkt
Publicerades 25 okt. 2024
Is an old 5 stars hotel , dim sum is nice and have great shopping at one of the shop selling costume jewellery and flower pot owner going to retire selling us a good price
Översätt
Svar från boendet: Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Thapakorn
Standardrum i queensize
Bodde på juli 2024
Affärsresenärer
7 recension
4.7/5
Otroligt
Publicerades 20 okt. 2024
The location is very nice. You can get to the hotel after using the airport bus from Jieyang Airport.
Översätt
Svar från boendet: Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Eliza Yim May
Deluxerum i queensize
Bodde på sep. 2024
Par
7 recension
3.7/5
Publicerades 6 nov. 2024
The room is huge, the location is a little off but we enjoy the walk.
Översätt
Svar från boendet: Dear Guest,
Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Chung ho
Standarddubbelrum
Bodde på juni 2024
Familj
48 recension
4.5/5
Utmärkt
Publicerades 4 juli 2024
Although it's old, we are happy to stay in this hotel. Service is good as well as the location.
Hope they will re-new their room, it's out of the date.
Översätt
Svar från boendet: Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Xiehanming
Välj Deluxe Queen Size Bed Room
Bodde på maj 2024
Res med vänner
24 recension
4.0/5
Mycket bra
Publicerades 8 juli 2024
reception friendly and resourceful. location very central with 2 big malls next to the hotel with plenty of food choices and good taste. also walking distance to the snack street. good room size but looks a little tired.
Översätt
Svar från boendet: Dear Guest,
Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Kanterry
Deluxerum i queensize
Bodde på nov. 2023
Annat
32 recension
3.0/5
Publicerades 4 mars 2024
Very old hotel, I came here for marathon, there r better hotels around
Översätt
Svar från boendet: Dear Guest,
Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
siew fung
Deluxe-tvåbäddsrum
Bodde på apr. 2024
Familj
11 recension
4.0/5
Mycket bra
Publicerades 8 maj 2024
The location is good as the bus from the airport stops directly at the hotel. Surrounding there is a mall and have bus from hotel to go to 小公园。
Översätt
Svar från boendet: Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på apr. 2024
Familj
14 recension
4.2/5
Mycket bra
Publicerades 3 juni 2024
Close enough to mixc. Just need to walk a bit. Shopping is OK at malls. No underground shopping.
Översätt
Svar från boendet: Dear Guest,
Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.
Sincerely,