Country Garden Sun City Phoenix Hotel (Shaoguan Station)

I am pretty familiar with hotel business in China and this one is fascinating. Hardware-wise it is comparatively easy to be high quality and it is the software side amazes me. I booked a suite room and arrived late in the evening due to traffic. The check-in was smooth and we settled down quickly and found that both TV sets were not properly functional. Quickly they reacted to send a tech and then decided to switch a room for us after the tech failed to fix the problem (eventually I found a solution to fix it and it is actually because of the telecom but not their TV properties). During the stay, their problem solving capability and attitude to clients were one of the best I have ever encountered in China. If you go to the city for a leisure, I highly recommend this and for anything you may reach their director of operations Mr. Xu Qiang. I will definitely visit them again.

Super Excellent! Definitely will book next time.

房間寬敞，我們帶了狗還有小朋友，想要有小童的玩樂設備所以訂的小童房，付了200元清潔費帶狗入住。如果衹是帶狗可以訂寵物房間不需要另外付費，到了房間還幫忙鋪設了寵物墊，尿盆還有一個玩具和狗盆，非常貼心，入住房間是雙人床加單人床，適合三個大人帶孩子，非常寬敞。服務也很好，我們入住還另外又給了水和洗漱用品，還提前打電話溝通了。來韶關特意看櫻花，人少景美，非常舒適，這裏還有南雄菜，很適合江西人的口味，有興趣的可以試試。