Kiki Shiretoko Natural Resort

Everything is great！

I loved my stay here! The service is good and the staff are friendly. There's a small lounge area near the lobby of the hotel where you can access tea, coffee, sodas, beer, and some small snacks. My room was comfortable and spacious. The public bath was huge with 6 indoor pools of differing temperatures, an outdoor pool, and a sauna (or 2). The lounge at the bath area offers a vitamin c drink, isotonic drink, and popsicles. Meals were buffets with plenty to choose from and a couple of live stations. Food options leaned towards being western-influenced. 10/10 would stay again.

the price is really expensive I think because they charge the kids 70 % of an adult meal. And my kids hardly eats. The room was terrible the smell is mouldy and the toilet smells bad. We didn't have enough time to change rooms so we had to endure the smell for the night n my kids n I didn't sleep well. The good thing is the delicious buffet and great onsen.the staff at reception doesn't speak English and it's hard to communicate with them.

Good location and good selection of food in the hotel restaurant

酒店非常乾淨，而且具有自然風味的現代化，房間很大，衞生非常乾淨，所有的東西，細節體現出的就是很棒，是我整個日本行程中，除了洞爺湖乃之風酒店外，又一個我覺得可以打滿分的酒店。温泉有一個室外的，3個室內的，餐飲的食材很棒，雖然種類不是很多。另外酒店有接駁車可以接送旅客來回宇登呂温泉中心。聯繫方式是打電話給前台或者預約，或者使用Line APP，但是國內基本不能下載Line，除非提前購買一個國外的apple ID。所以最好能有個日本的電話卡，直接給酒店前台打電話，讓他們派車來接。

非常滿意的一次住宿。離宇登呂巴士站有點距離，可以提前聯繫酒店進行接送，會方便很多。房間很大，温泉很舒服，自助餐豐盛，值得入住。