Kiki Shiretoko Natural Resort

Excellent hotel. Very nice room and lobby area. There is a lounge area where the hotel provides free snacks and drinks. Overall, a great stay!

Everything is great！

I loved my stay here! The service is good and the staff are friendly. There's a small lounge area near the lobby of the hotel where you can access tea, coffee, sodas, beer, and some small snacks. My room was comfortable and spacious. The public bath was huge with 6 indoor pools of differing temperatures, an outdoor pool, and a sauna (or 2). The lounge at the bath area offers a vitamin c drink, isotonic drink, and popsicles. Meals were buffets with plenty to choose from and a couple of live stations. Food options leaned towards being western-influenced. 10/10 would stay again.

the price is really expensive I think because they charge the kids 70 % of an adult meal. And my kids hardly eats. The room was terrible the smell is mouldy and the toilet smells bad. We didn't have enough time to change rooms so we had to endure the smell for the night n my kids n I didn't sleep well. The good thing is the delicious buffet and great onsen.the staff at reception doesn't speak English and it's hard to communicate with them.

Good location and good selection of food in the hotel restaurant

非常國際化的大型温泉酒店，遊客很多但非常有序，遇上的所有員工都親切樂於幫助且英文基本過關，中國遊客友好，安排的房間海景很美（沒有拍照），適合看夕陽喝茶，白天徒步晚上去泡温泉解乏，温泉也多，有室外，乒乓球枱太火了一直沒能玩成😂早晚餐豐富，導遊大巴都可以來酒店大堂接，知床風景美，學了很多🐻的知識，以後再來還會優先選擇kiki。

在日本，居然給升級了，是因為攜程法力無邊嗎？海景房太爽了，尤其是單人價，值爆了，可惜的是天氣，沒能看到落日。自助餐，再好吃，也就是那個水準了，對我，這種酒店住一晚，就好了，冬天有機會，再來看流冰。

早晚餐超級好吃，酒店設計感很強，一樓好吃好玩好享受！主要是房間超大，就是有點貴，温泉有室外湯池，夏天很舒服！前台的英文服務水平是這一帶最高的了

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