Al Hamra Hotel

酒店環境也不錯，挺乾淨的，前台服務也不錯，連續住了一週時間，總體感覺挺好。周圍環境也挺好，靠近海邊。

環境：房間環境不這麼好

Guys, I stayed with family and the whole stay became a horrible experience specially kind of refrigerator they are providing is exactly an iron box with no door to the freezer section and everything you put in it freezes out. Secondly, their AC has malfunction as whole floor and walls are completely wet and when I raise it, they said can't do anything. The most horrible thing was that I got traffic fine while I parked my car in their valet parking and gave car key at the reception. It's more than 2 weeks now and I visited two times in person to check about the fine details and but till now no solution is provided. Instead their staff is highly unprofessional and start raising their voice when you raise any issue. I saw them doing this to other guests before and this time they are doing the same thing to me. They are not ready to take responsibility of the fine I got on my car parked in their valet parking and they had car keys. Guys, beware of staying there as once you paid the amount, they aren't bothered about anything you complain about.

A horrible smelly damp room was provided. They will just have tons of room fresheners sprayed. Customer service at the reception was very unprofessional and poor. But the room service crew were much better.

They don’t allow other guest to come inside. Its not good. Other hotel they allow. Will not recommend for any other things

Location is convinient. Rooms very clean. Staff efficient and courteous. When in sharjah al hamra is my address.