Rixos Premium Seagate

There’s nothing special in this hotel and they are overpriced everything I wouldn’t recommend to anyone

It was an experience worth repeating, the italian restaurant and disco were good, I would like to thank the service staff especially Mr. Hosny as well as the golf driver Mohamed they were really nice

適合帶小孩去旅遊，入住後搞清楚酒店地圖和説明，以便享受酒店設施和服務。酒店三餐全包，有各種活動和表演。私家海灘可以浮潛。

Amazing hotel! I have travel to lot of different 5 star hotels but I have to say that this is the best one ever. I really recommend you to visit it. Let’s start with the good points: 1. The staff is amazing ( for me personally were the ones that makes your instance unforgettable) 2. The pool are really good for kids the way that is design and the enjoy a lot 3. The buffet is nice and the a la carte restaurant as well, especially the Asian and Brazilian. 4. The aqua-park is big, theres slides for small kids and bigger even adults. Some points I think they need to improve as a 5 star hotel are: 1. The aqua-park people that is not staying in the hotel can come so sometimes they behave a bit bad. I think it should be just for the people from the hotel. Ej: In the food court children that weren’t from the hotel were throwing food to the floor and the birds were coming to the tables and was a bit uncomfortable and the parents wasn’t saying anything, the staff don’t do nothing as well because like we know the “customer always is right”. Another thing is that they push in the slides and they don’t want to wait the turn, there was even a guy that shout at the lifeguard and she to f*ck off to me and my 5 year old because he didn’t wanted to give us the float, he wanted to go again and people like us were waiting and I am sorry to say that is not the people from the hotel because they weren’t wearing a bracelet. 2. The shuttle bus. That was a nightmare. People from the hotel running, no waiting their turn, pushing to get in and we were waiting for 10-15 min to get in and they just arrived and don’t even respect the turn. For me that was the worst thing from the hotel. Thanks god we were staying at Aqua and we decided to walk from the outside every time to avoid confrontation with other customers. The poor driver didn’t even know what to say because he wasn’t there to see who was first. For me they should have like a security or like a line to people wait so is more in control because seriously it was horrible. I have to argue a couple of times with this low class people. I think that is the only two bad points of this hotel that with organisation it could improve I want to mention the lifeguards, like Mostafa that make our little girl really happy and everyday has details with us and the waitress’s from lagoon bar. The buffet from Aqua was a 10000 times better than turquoise, more than a buffet looks like a la carte and the chefs and waitress were attentive and service was 10/10. Another thing I wanted to mentioned were the housekeeper from block 38, he make our room super nice and one of the days he even put flowers, lights and decor that was stunning. Thank you as well. This hotel wouldn’t be 5 star if it wasn’t from their staff and their service. Really really happy and I am coming back next year with my family .

Thanxxxx all staff and special thanxxxx for life guard Mostafa galal and Ahmed in the sea, Mostafa galal helped us a lot with the snorkeling and stayed with us, he was very friendly and very respectful and entertainment team and the snack bar at the sea is very nice by chief Sally many thanks for the Rixos hotel

Rixos premium seagate is wonderful hotel in Egytp for holiday. Also I recomand Micanos Restorant. There are delicios greek food, live music, sirtaki vs. The eployer were very kind. The Red Sea is perfect to dive. Every night dj performance, dans show is posible.

Lifeguard Youssef was very helpful and professional, brought me some towels and made sure everything was good for me. The entertainment by the pool was so fun and the sea was so clear so good for snorkeling and also the cocktails were so tasty

Unsure where to start really. Hotel and staff have been amazing. A special mention to bassam, food and bev management, who ensure all our meall experiences were 10/10. Ashraf, Hamada for making our rooms up daily. The service and quality has been perfect The hotel is clean well maintained. The staff are always happy to help. Food options have been great. Restaurants are easy to book. The buffet options are excellent too. We are staying on the aqua said and have a suite. It is wow! We can walk out to the pool. Wouldn’t hesitate to re book! Highly recommended.

We stayed at the hotel for 7 nights over Christmas. Family of 4, 2 adults and children aged 14 and 10. Our room was a family room located on the main side of the hotel. The block we were in was opposite kids club and near the main restaurant Turquoise. The room was spacious and plenty of room for the 4 of us. On Christmas Eve treats were placed in the room. There was a gala dinner served in the evening and the restaurant was decorated nice and Christmassy. Christmas Day Santa Claus rode round the grounds on a camel and there was a parade. We went across the road to the aqua side to visit the water park which we enjoyed. The hotel operates golf buggies that take you around the grounds to the various hotel blocks and across to the aqua side. They run frequently so never had long to wait. The hotel grounds are pristine and the Christmas decorations around the hotel were really nice. The food at the hotel was good quality and we also enjoyed the cocktails. We enjoyed the entertainment, there are plenty of tables and chairs and waiter service to your table. The staff were all extremely friendly and helpful. Would highly recommend the hotel.