Hampton Inn Kansas City/Shawnee Mission

We had a lovely stay at this Hampton Inn… I was traveling with two of my sisters, and we were able to get a King room with a sleeper sofa that accommodated us, and allow for a great family visit. The staff was so friendly, starting with the front desk check-in girl and we were greeted as we saw employees throughout the hotel. Breakfast was a pleasant surprise with a lot of options. They were two restaurants in the parking lot so we were able to walk over to Jose Peppers for dinner and again for cocktail after our family event. We would definitely stay here again.

Hampton Inns are my go-to when we travel. This hotel met all my expectations. Super close to our venue with much to offer in the area. The location was just off the highway, making it perfect for us to go to and from most any KC location.

After seeing some previous reviews about cleanliness, I was a little nervous when we checked in, but was very impressed with what we found. Our room was spotless. The pull-out bed was clean, and even had clean sheets ready to be put on. Our only complaints barely qualify as complaints. Breakfast wasn’t quite what we had come to expect from a Hampton. The pre-packaged Western Omlette was fine, and the maple smoked sausage was a pleasant surprise. Everything else was average…nothing great, but nothing bad. Another selfish complaint…as an Hilton Honors member, usually we get a couple bottles of water when we check in. All we got here was a little slip of paper telling us how many points we have. Sounds conceited, I know, but it’s the little things! Also, the building is beginning to show its age, and is due for an upgrade.

This hotel is 25 years old and I think most of the fixtures, furniture, carpet etc. is almost as old. Very dated. The TV is big screen that offers a lot of choices but controller doesn't offer a "menu" button! You have to open each channel to see what is playing. I asked that my room be cleaned the next morning and was told that their policy was to offer room service every 4th day. I repeated my request and was told that it would be taken care of. Of course it wasn't! There morning breakfast is weak at best. This place isn't the Hampton's that I've stayed at in the past. Better choices in the area.

This hotel was immaculate! Everything was clean smelled clean as well. Bed was so comfortable, rooms were spacious, large walk in closet, a wet bar and refrigerator. The breakfast was good with cheese omelets, sausage, waffles, fruit, bagels, pastries and juices. There is several restaurants nearby and a large movie theater. We will come back when staying in KS.

Melinda Melton, Front Desk Clerk was very pleasant & helpful & went over & beyond to make sure our stay was very enjoyable. You can not ask for a better employee. I will definitely recommend this Hotel to family & friends.

I had outpatient surgery so my wife and I stayed here overnight, as I had a followup checkup the next day. We had a very nice and comfortable room and we enjoyed a great breakfast. Several restaurants are close by so you don't have to travel far for food.

Housekeeping Is horrible. The manager dose not take responsibility and makes excuse’s. You are better off staying somewhere else this place is a joke! I had never had a bad experience in any other hotel but this one.

This was my 2nd family stay at this particular Hampton Inn and it is a decent hotel. Breakfast was good and staff is friendly. Hotel is in a nice area with plenty of food options close by and even a movie theater in the adjacent parking lot. The only negatives we had on this stay was Wi-Fi was not working on the 4th floor for 2 of our 3 day stay. I mentioned it to the young lady at the desk but there really wasn’t anything she could do other than say she could mention it to her manager and have the Internet people come out. The 2nd thing was the walls of our room were somewhat dirty. Looked like drink or food residue was on the walls in certain areas (room 405).