Lavande Hotel

At 3plus pm, check in took ages, though there was no other customer other than us. The staff asked for help from colleague but still it does not help to speed up the process. Paying the extra, I booked a KING room at high floor but was told that at the point of check in, only level 1 has king room & a corner room (which could be noisy) at level 4 is available. In the end I need to accept a double single bed room at high floor, when we entered the room, we notice the stained "Chili oil alike" carpet. Honestly for hotel that still wants to use carpet, the management should ensure any stain carpet is replace or thoroughly cleaned! It is so off sight for the next customer. My 2nd stay in Lavande Shenyang group, the first was Middle street (which was not pleasant either), then now this one. I will avoid booking Lavande Shenyang hotels in the future since the choice of hotels in Shenyang is very wide.

I highly recommend this hotel because of its comfortable accommodation and atmosphere plus it’s clean so much. Location also is great in the center where are many shops and restaurants are so close to it. I couldn’t deny that the reception and all the stuff are really kindness and helpful, the most amazing thing that all the stuff are always smiling in your face. It’s wonderful great hotel you will never forget your staying here. Go and you will touch everything there.

環境非常不錯，房型做了免費的升級，住宿環境好，而且前台服務人員態度好，特意看了工牌，表揚一下羅勒和麥李兩位小同志

環境非常好，温馨舒適，而且以前出差容易失眠，來了之後睡的很香。工牌名是知風的服務員非常熱情，棒棒噠。

房間不是很寬敞，在住過的麗楓酒店裡算中等偏下吧，自有停車場停車方便，車位多，大堂前台也沒有放茶飲和水果，38元一位的早餐有點性價比不高，旁邊的飯店比較多，很方便

酒店前台服務人員都很熱心，諮詢的問題都及時回覆，還為我們延了房間，解決了我們攜老帶幼行程不便的問題。