Atour Hotel by TV Tower and Youth Avenue

Atour Hotel by TV Tower and Youth Avenue recensioner

Atour Hotel by TV Tower and Youth Avenue

No. 12, Renao Road, Shenhe District, Shenyang, Liaoning, ChinaVisa hotellinformation
Atour Hotel by TV Tower and Youth Avenue
Atour Hotel by TV Tower and Youth AvenueAtour Hotel by TV Tower and Youth AvenueAtour Hotel by TV Tower and Youth Avenue
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Gästrecensioner

4.8/5
Excellent
1812 recension
Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.8
Service4.8
Renlighet4.8
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Alla recensioner(1812)
Positiva recensioner(1796)
Recensioner med foton/video(307)
Utmärkta bekvämligheter(243)
Utsökt frukost(231)
Vänlig personal i receptionen(202)
Elegant miljö(180)
Praktisk parkering(92)
Praktiskt för shopping(52)
Nära tunnelbana(33)
Lätt att ringa efter taxi(15)
Negativa recensioner(16)
Thomas
Superior-svit
Bodde på feb. 2024
Affärsresenärer
6 recension
5.0/5
Enastående
Publicerades 27 mars 2024
Traveled for a business appointment to Shenyang. Staff is very nice and super friendly and helpful. Unfortunately nobody speaks English, but this was no problem for me. All hotel areas including the room are very clean and very modern. Very nice Sadly the staff at the breakfast room didn't fill the coffee maschine with milk, so the cappuccino wasn't very satisfying. They blamed the "broken" maschine but actually only no milk was added. All in all it was a very good stay, even i had this small issue, i will definetly come back if I come to shenyang again!
Översätt
Svar från boendet: Dear customer: Thank you very much for your stay with us. We sincerely welcome you to visit our hotel in Shenyang again. Your satisfaction is our tireless pursuit.I am very sorry for not having further communication and explanation with you regarding the coffee machine issue you mentioned. The coffee machine bubble equipment is blocked and damaged. We have contacted the manufacturer to mail the replacement part, but it has not yet arrived. Therefore, the device is currently unable to produce cappuccino and latte.I'm very sorry for not providing you with a perfect experience. We will prepare coffee and a small surprise for you on your next visit. Siwen.Kong General Manager
Beaunitta van Wyk
Superior-rum i queensize
Bodde på nov. 2023
Res med vänner
3 recension
4.7/5
Otroligt
Publicerades 24 dec. 2023
This hotel is in a good location, accompanied by a welcoming staff that truly adds to the experience. Our room was clean and well-maintained, equipped with all the essential amenities: shampoo, conditioner, body wash, toothpaste, toothbrushes, fresh towels, slippers, and complimentary bottled water. What truly made our stay unique was the innovative room service! A robot delivered our food, an intriguing and fascinating experience that added an extra touch of modernity and excitement to our visit.
Översätt
Svar från boendet: Thank you for taking the time to evaluate Duo'er's service. Yaduo's pursuit is not only customer satisfaction, but also to surprise and move customers. Duo'er will never forget her original intention and continue to work hard to provide you with better service and a higher quality stay experience. Duo'er looks forward to meeting you again and wishes you a happy life!
dementia
Jimu Suite (Parlor + Smart Toilet + Mini Fridge + Mobile Screen Casting)
Bodde på dec. 2023
Ensamresenärer
6 recension
1.7/5
Publicerades 31 jan. 2024
My second stay here. The first stay was fine, this time it was horrible. Booked a room for 12 days, not even once that they vacuumed the floor. Carpet is super dirty. Strong cigarette smell coming through the heater’s vent almost everyday and night. I coughed so much that my chest hurt and I had troubles breathing, so I had to check out early. Apparently they protect the indoor smokers in this hotel. I guess they won’t care until they are shown some medical bills. The “non-smoking room” sign is just for decoration. No fines, nothing. Will never come back again. Terrible stay. No, scratch that, it was disgusting.
Översätt
Svar från boendet: Dear customer: We are very sorry for the bad accommodation experience you had. We have thoroughly investigated the issue you raised.Regarding the smoke odor issue you raised, we have thoroughly inspected the exhaust system and reinforced the smoke blocking system of the exhaust duct.Regarding the carpet cleaning issue you raised, you were not in the room when the waiter vacuumed, and there was indeed a situation of careless cleaning. At present, we have removed the room carpet for thorough cleaning.Your opinion is very important to us, and we care about the experience of all guests,Looking forward to your next visit.
Crystal2023
Executive Double Bed Room (Mini Fridge + Smart Toilet + Bathrobe + Mobile Screen Casting)
Bodde på aug. 2023
Par
4 recension
5.0/5
Enastående
Publicerades 30 sep. 2023
The location was good, about 10 minutes walk from QingNianGongYuan metro station. All staff I met here were friendly and warm, and provided the service I asked for. The room was spacious and clean, with smart toilet bowl. The king-sized bed was super comfy. Breakfast was of good quality. Free, self-service laundry was of great convenience to travellers. They also provided free ice-cream and souvenirs.
Översätt
Svar från boendet: Thank you for your review. Welcome back next time. I wish you have a pleasant time.
Lance Ngo
Superior-tvåbäddsrum
Bodde på okt. 2023
Affärsresenärer
34 recension
4.5/5
Utmärkt
Publicerades 12 dec. 2023
Not the best location but overall great experience. Clean and updated
Översätt
Svar från boendet: Seeing you praising Duo'er like this, Duo'er is extremely happy. There is always unexpected warmth in Yaduo! Seeing how happy you are staying, I believe the service provided by our front desk partners must have made you feel at home. Yaduo started with hotels, but not just hotels. I hope you can come to our Yaduo hotel again next time. We wish you a happy life and smooth work. Looking forward to meeting you again~
Gästanvändare
Superior-rum i queensize
Bodde på juni 2023
Par
1 recension
5.0/5
Enastående
Publicerades 26 juli 2023
Location is nice. Not far from the subway. Clean room. Breakfast is ok for foreigners and Chinese
Översätt
Svar från boendet: Dear ， thank you very much for choosing our hotel. Your satisfaction makes us extremely happy. I look forward to meeting you next time. I wish you a happy life.
Gästanvändare
Bodde på apr. 2023
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 19 maj 2023
Very well located hotel, close to one of the city's night markets. Brand new. Nice staff. Good value for money.
Översätt
Svar från boendet: Nice to receive your recognition，Trust between people is that simple，Kiss and trust each other，How can Duoduo disappoint their relatives，Thank you for your stay and we look forward to seeing you again！
Gästanvändare
Executive Twin Room (Mini Fridge + Smart Toilet + Bathrobe + Mobile Screen Casting)
Bodde på feb. 2023
Familj
2 recension
5.0/5
Enastående
Publicerades 17 mars 2023
Very good experience
Översätt
Svar från boendet: Thank you for your five-star review of our hotel，We are a young and energetic hotel。We are committed to making your experience a great experience，Have a nice trip in Shenyang！ Welcome here next time！
Gästanvändare
Rum Executive Queen
Bodde på juli 2023
Familj
3 recension
5.0/5
Enastående
Publicerades 5 aug. 2023
nice good
Översätt
Svar från boendet: 看到客官簡單而又深厚的好評真的是好激動呢，而且還這麼認可我們的服務~酒店的我們求為每位客官提供最為貼心細緻的服務，為每位客官帶來超值的體驗。亞朵酒店是一個富有年輕活力的酒店，客官的鼓勵是對酒店最大的支持和鼓勵，我們會用心服務好每一位家人，期待和您的下次相遇。
Gästanvändare
Bodde på apr. 2023
Affärsresenärer
3 recension
5.0/5
Enastående
Publicerades 21 maj 2023
Satisfied
Översätt
Svar från boendet: 感謝您對亞朵的支持與厚愛，酒店的送餐機器人可以無接觸安全送物哦！讓您住的更方便 更安心~亞朵酒店，始於酒店，不止於酒店！不忘初心，方得始終！希望有您路過的城市都有一家亞朵，能讓您有個温暖港灣~期待與您再次相遇哦
Gästanvändare
Superior-rum i queensize
Bodde på juli 2022
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 18 aug. 2022
Great!
Översätt
Svar från boendet: 亞朵，不忘初心，信奉您為家人，提供鄰里温馨的服務。亞朵，希望成為您出門在外的首選~為每一位在旅途的客人送去我們最真誠有愛的幫助！
GaimingjiaoLxiaojie
Superior-tvåbäddsrum
Bodde på nov. 2024
Res med vänner
42 recension
5.0/5
Enastående
Publicerades 5 jan. 2025
酒店位置很不錯，地鐵1號線和2號線出來走幾分鐘就到了。到彩電塔也很方便，酒店周邊還有很多好吃的地方！非常推薦住這家。 房間也很大，乾濕分離，衞生間很乾凈。 前台和客房服務的大姐們都很熱情！ 前台還有冰激凌可以自取。退房的時候前台小姐姐還送了餅乾糖果，還很貼心的給了温熱的礦泉水。
Översätt
Svar från boendet: 世間所有的相遇，都是久別後的重逢。總有一個笑臉，是為了我們的綻放，總有一份遇見，唯美了整個過程，因為您的好評，温暖了我們整顆心，看到您的好評朵兒心裏暖暖的，我們期待與您下次相遇~朵兒祝您生活愉快！工作順利哦~
Gästanvändare
Superior-rum i queensize
Bodde på dec. 2024
Familj
39 recension
3.0/5
Publicerades 3 feb. 2025
設施：比較陳舊 衞生：不乾淨，淋浴間地漏都是頭髮 環境：青年大街 服務：提前電話有詢問感覺挺好的，但辦理入住時候也許太晚了，前台有點愛答不理的。
Översätt
Svar från boendet: 親愛的朵友您好呀，非常抱歉沒能給您一個全五分的住宿體驗，您的意見對我們非常重要，真心希望與您進一步建立聯繫，詳細瞭解一下您具體的意見建議，期待您再次光臨，我們願意全力以赴給您一個更加完美的住宿體驗
Gästanvändare
Superior-svit
Bodde på nov. 2024
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 29 dec. 2024
地理位置不錯，離哪都不遠，距離萬象城和彩電塔都比較近。酒店衞生很好，衞生間隔音也不錯。房間很大，不需要單獨開空調，暖氣夠熱，每天有換免費的水和飲料。前台服務態度特別好！！下次來還住這裏
Översätt
Svar från boendet: 親愛的朵友您好：謝謝您利用寶貴的時間來對朵兒的服務做出評價，有了您的鼓勵，朵兒們會更加努力的．我們將不辜負您的信任，將每一位到店的賓客視為自己的家人．不忘初心．砥礪前行！請相信不管您是出差還是旅行，亞朵一定是您不二的選擇！誠摯的期待您下次入住
Gästanvändare
Superior-tvåbäddsrum
Bodde på nov. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 20 dec. 2024
服務很好，很熱情，每天都會打掃房間。離各個景點都很近，在市中心，附近就有老四季總店。我們最後有東西忘記在房間裏面了，服務人員聯繫我給我寄回來。
Översätt
Svar från boendet: 親愛的朵友您好：謝謝您利用寶貴的時間來對朵兒的服務做出評價，有了您的鼓勵，朵兒們會更加努力的．我們將不辜負您的信任，將每一位到店的賓客視為自己的家人．不忘初心．砥礪前行！請相信不管您是出差還是旅行，亞朵一定是您不二的選擇！誠摯的期待您下次入住