Paco Hotel(Shenzhen Luohu Port Branch)

Paco Hotel(Shenzhen Luohu Port Branch) recensioner

Paco Hotel(Shenzhen Luohu Port Branch)

1028 Heping Road, Nanhu Street, Luohu District, Shenzhen, Guangdong, ChinaVisa hotellinformation
Paco Hotel(Shenzhen Luohu Port Branch)
Paco Hotel(Shenzhen Luohu Port Branch)Paco Hotel(Shenzhen Luohu Port Branch)Paco Hotel(Shenzhen Luohu Port Branch)
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8.9/10
2387 recension
Verifierade recensioner
Läge och interiör8.9
Bekvämligheter8.8
Service9.0
Renlighet9.0
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Ng
Deluxe-dubbelrum
Bodde på apr. 2025
Res med vänner
8 recension
8.0/10
Mycket bra
Publicerades 5 maj 2025
Easy hotel , very close to the Luohu Port entry. You can almost walked sheltered, it's that close. Hotel room itsel is clean but a bit small. Also, the Air-conditioning quality is not so good. It got my wife sick with a throat infection 🥶 If we close the aircon, then it is terrible warm and itchy in the room.
Översätt
Svar från boendet: 您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予小柏很大的鼓舞,也是酒店進步的動力,我們會繼續保持,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快
Gästanvändare
Deluxe-dubbelrum
Bodde på mars 2025
Par
6 recension
6.5/10
Publicerades 21 apr. 2025
The carpet was unbelievably dirty,with stains all over it. The hand wash basin was cracked. The room was facing the road and cars were regularly tooting theirr horns until midnight. Apart from the above, the breakfast was good .
Översätt
Svar från boendet: 您好!非常感謝您抽出時間反饋入住體驗,對於此次入住過程中給您帶來的諸多不便,我們深感愧疚與自責!您提到的地毯污漬、洗手盆破裂問題,充分暴露了我們在客房清潔與設施維護上的嚴重失職。我們已第一時間安排專業團隊對所有客房地毯進行深度清潔與更換,並全面檢修設施設備,嚴格落實入住前檢查制度,避免類似問題再次發生。關於臨街噪音干擾休息的情況,我們深表歉意,後續將加強隔音設施改造,並在預訂時主動提醒客人可選安靜房型,盡力為客人營造舒適的休憩環境。欣慰得知您對早餐有所認可,但這無法抵消其他服務的不足。您的差評是對我們最深刻的警醒,我們已對相關部門進行嚴肅整改,並將持續優化服務細節,以實際行動彌補過失。若您願意再給小柏一次機會,歡迎隨時聯繫 [聯繫方式],我們將為您優先安排更優質的入住體驗。
Poh Oon
Deluxe-tvåbäddsrum
Bodde på mars 2025
Familj
8 recension
10.0/10
Enastående
Publicerades 9 apr. 2025
Excellent location as we travelled back from 广州 using the high-speed train quite late at night. You will see the sign from the tunnel connected to 罗湖 train station. The room is exactly the same as the picture. Good food and service provided for breakfast. Will stay again.
Översätt
Svar från boendet: 您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予小柏很大的鼓舞,也是酒店進步的動力,我們會繼續保持,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快
Miss ting
Superior-rum i queensize
Bodde på jan. 2025
Ensamresenärer
31 recension
10.0/10
Enastående
Publicerades 2 mars 2025
Super good location good service staff. Highly recommended.
Översätt
Svar från boendet: 尊敬的賓客,您好!非常開心能得到您點評。🏙️ 期待您下次光臨,再次體驗我們的熱情服務。
billyooji
Superior-rum i queensize
Bodde på nov. 2024
Ensamresenärer
5 recension
9.5/10
Otroligt
Publicerades 18 feb. 2025
Very close to Luohu Station and the HK custom, one can easily call for a taxi or a pick up to go to other parts of Shenzhen
Översätt
Svar från boendet: 尊敬的賓客,您好,感謝您選擇柏高酒店深圳羅湖口岸店,並抽出寶貴時間在此分享您的入住體驗,非常抱歉未能給你滿分的入住體驗,希望您能繼續支持本酒店,相信本酒店定會不斷完善提升並拿到您的5分好評。酒店步行至火車站及羅湖口岸約5分鐘,步行至國貿/金光華/萬象城約800米,步行至東門老街約1000米;若坐地鐵至東門老街衹需2站,到國貿坐衹需1站,交通便利,期待您的下次光臨!
sara
Superior-rum i queensize
Bodde på nov. 2024
Res med vänner
2 recension
9.5/10
Otroligt
Publicerades 27 dec. 2024
It was a great place to have a good rest next to the shopping malls and train and metro stations. Was a bit of a challenge to find it for the first time but was super convenient right after we did. The breakfast options were really good and we had one of our best breakfasts in China in this hotel. It’s a pity they don’t serve lunch or dinner though. The rooms are a bit small but still quite convenient. The staff are also very friendly and attentive.
Översätt
Svar från boendet: Dear guest, thank you for choosing the Baigao Hotel (Shenzhen Luohu Port Branch) as your accommodation for this trip and sharing your stay experience with us. Thank you very much for your positive feedback and recognition! We will continue to work hard to provide you and more customers with better quality and personalized services. Sincerely looking forward to your return with your family and friends.
Evian Zhang
Superior-rum i queensize
Bodde på mars 2025
Ensamresenärer
4 recension
9.0/10
Utmärkt
Publicerades 30 apr. 2025
Indeed the hotel doesn’t have the best amenities. You can definitely smell the carpet when you just walk into the room. The AC is a bit difficult to adjust. Nevertheless I would choose here again for its location. Literally 50m away from Shenzhen train station entrance.
Översätt
Svar från boendet: 您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予小柏很大的鼓舞,也是酒店進步的動力,我們會繼續保持,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快
Auds T
Queensize-rum i business-klass
Bodde på mars 2025
Familj
3 recension
6.0/10
Publicerades 30 apr. 2025
Easy to locate, convenient for those who like to stay around Luohu area and from Shenzhen railway. Quite a bit of food at the tunnel of Shenzhen railway. Space little small, not sure if I was given the right room. Not worth the price.
Översätt
Svar från boendet: 尊敬的客人,您好!非常感謝您選擇入住我們酒店,並抽出時間分享您的入住體驗反饋。對於此次未能達到您的預期,我們深表歉意。關於您提到的房間面積問題,我們的房型確實存在多種規格差異,未能為您匹配到更符合需求的房型,是我們工作的疏忽。後續我們將進一步優化預訂及入住溝通流程,根據客人需求精準推薦房型。同時,關於您認為價格與體驗不匹配的情況,我們非常重視您的意見,已將您的反饋提交管理層,後續會重新審視價格體系與服務內容,力求為客人提供更具性價比的入住體驗。若您願意再次選擇我們,可隨時聯繫客服,我們將優先為您安排更寬敞的房型,並全程跟進服務,竭力為您帶來滿意的體驗。
Justin Cedric Yu
Deluxe-tvåbäddsrum
Bodde på sep. 2024
Affärsresenärer
13 recension
10.0/10
Enastående
Publicerades 26 okt. 2024
Customer service is excellent. I ordered items online and had them delivered here a few days before. They were more than happy to receive and store them for me. I also accidentally left something in the room upon check-out. They called me up just to inform me about it. Very thoughtful. Also, the hotel is very good value for money.
Översätt
Svar från boendet: Dear, I feel extremely honoured and excited to get your recognition and support! Thank you very much for your trust and support. In the future, we will repay your trust in us with faster and more professional services.亲爱的,能得到您的认可和支持,我感到非常荣幸和激动!非常感谢您的信任和支持。未来,我们将以更快、更专业的服务回报您的信任。
aFzii2’s
Deluxe-tvåbäddsrum
Bodde på mars 2025
Familj
3 recension
9.0/10
Utmärkt
Publicerades 15 maj 2025
Good location ,, very nice hotel. Big rooms highly recommended! Breakfast is available, but don't expect anything special.The sister in the breadfast room is nice.
Översätt
Svar från boendet: 您好!非常感謝您選擇入住我們酒店並給予如此暖心的評價!您對酒店位置、房間空間的認可讓我們倍感榮幸,團隊小夥伴們聽到 “很棒”“強烈推薦” 都深受鼓舞呢!能為您提供舒適的入住體驗是我們的初心,期待您下次再來感受我們的進步,無論是早餐升級還是其他細節,我們都會努力做到更好!小柏祝您生活順遂,常來常往呀!
Leonard
Deluxe-tvåbäddsrum
Bodde på mars 2025
Ensamresenärer
4 recension
4.0/10
Publicerades 15 maj 2025
This hotel is across the High Speed rail station in Louhou, so the location is good if you want to stay by the train station. The hotel is very dated and really needs a renovation. The pictures definitely look better than the actual location. Given the state of the hotel exterior and interior, the rooms is okay and able to sleep.
Översätt
Svar från boendet: 您好!感謝您選擇入住我們酒店並留下寶貴反饋。非常抱歉酒店設施陳舊的問題影響了您的體驗,您提到的情況我們已詳細記錄。很高興您認為房間 “可以睡覺”,這是我們維持基本入住體驗的底線,未來我們會努力讓 “舒適” 成為客人對房間的第一印象。小柏再次感謝您的包容與建議,若您下次到訪,希望能看到我們的改變。祝您旅途順利,生活愉快!
Gästanvändare
Lyxrum i kingsize
Bodde på mars 2025
Affärsresenärer
67 recension
6.0/10
Publicerades 22 apr. 2025
televsion channels not available, even though conveniently located, not recommended
Översätt
Svar från boendet: 您好!非常感謝您選擇入住並反饋寶貴意見,對於此次入住體驗未能達到您的預期,我們深表歉意!您提到的電視頻道缺失問題,我們已高度重視,目前正與電視信號供應商緊急協商,計劃拓展更多免費頻道資源,豐富節目內容,爭取儘快解決這一困擾。便捷的地理位置未能彌補服務上的不足,我們深感遺憾。您的反饋為我們指明瞭改進方向,後續將加強設施設備的維護與升級,避免因細節疏漏影響客人體驗。若您願意再次光臨,歡迎隨時聯繫我們,我們將優先為您協調更完善的入住安排,全力彌補此次遺憾。小柏再次為給您帶來的不便致歉,祝您生活愉快!
Veli
Deluxe-tvåbäddsrum
Bodde på feb. 2025
Familj
9 recension
4.0/10
Publicerades 22 mars 2025
Very near center, but old not so clean. Breakfast so bad. Next time not live this hotel.
Översätt
Svar från boendet: 尊敬的賓客:您好,感謝您的入住和花時間和我們分享入住體驗。很抱歉在您入住期間給您帶來不好的體驗,酒店正在不斷發展中,你所看到的設施將會不斷完善。同時,我們會加強對酒店衞生的管理,爭取給您帶來更好的服務,請相信我們想為客人做得更多。近期酒店有時令活動,期待您的參加!我們歡迎您再次入住!
Gästanvändare
Queensize-rum i business-klass
Bodde på sep. 2024
Affärsresenärer
16 recension
8.0/10
Mycket bra
Publicerades 15 okt. 2024
Clean and good location. Struggled a lot due to no english.
Översätt
Svar från boendet: Dear guest, thank you for choosing the Baigao Hotel (Shenzhen Luohu Port Branch) as your accommodation for this trip and sharing your stay experience with us. Thank you very much for your positive feedback and recognition! We will continue to work hard to provide you and more customers with better quality and personalized services. Sincerely looking forward to your return with your family and friends.
Gästanvändare
Superior-rum i queensize
Bodde på dec. 2024
Ensamresenärer
5 recension
8.0/10
Mycket bra
Publicerades 16 jan. 2025
The room is decent but the carpet is old and dirty. The tv was not working properly. Location is just next to Luohu checkpoint which makes it convenient for me crossing the checkpoint
Översätt
Svar från boendet: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光,非常抱歉房間的衞生沒能達到您的要求,這邊已責令客房經理去嚴密檢查了。雖然沒能得到您的5星表揚我們不氣餒。您的讚賞給予小柏很大的鼓舞,也是酒店進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!