Trust Hotel (Shenzhen Convention and Exhibition Center)

Small room and needed to overcome some stairs and a lift to get to reception. However, bed was very comfortable, shower+hot water was excellent. We really appreciated the washing machine and dryer to help wash our clothes for 2 days during our trips to Hong Kong. We would love to come back again but hope to have a bigger room next time :-)

**Positive Points:** I recently stayed at this hotel and found several positive aspects worth mentioning. The location is incredibly convenient, with close proximity to metro stations and malls. The area was bustling with plenty of dining options, making meal choices a breeze. The cleanliness of the place was impressive, adding to a comfortable stay. Moreover, the staff members were consistently friendly and helpful, enhancing the overall experience. **Areas for Improvement:** Despite these positives, there were some aspects that detracted from the experience. The hotel's setting in an industrial building on the 13th floor, where the front desk is located, gave it a less traditional hotel feel. One major drawback was the room size, which was notably small. The space was cramped, barely accommodating a bed, let alone additional furniture like a coffee table and sofa, which only made it feel more confined. The room resembled the compactness of budget hotels in Japan, making it challenging to comfortably open medium-sized luggage. This lack of space might be discomforting for those with claustrophobia. Furthermore, the thin walls proved to be a significant issue, as noise from the corridors and the street easily penetrated into the rooms. We were disturbed by loud music from a neighboring room as early as 6 am, prompting us to seek assistance from the staff. While the staff were responsive and resolved the noise issue promptly, the overall quality of the experience did not align with the price point of around 400 HKD per night. For a similar price, one could likely find accommodations offering a better value proposition. **Final Thoughts:** In conclusion, while this hotel may suit solo travelers seeking simplicity and convenience, it may not be the ideal choice for groups or travelers accustomed to more spacious and soundproof accommodations. Despite the friendly staff and convenient location, the room's size and noise disturbances ultimately impacted our overall satisfaction with the stay.

stay was great, location and everything was also awesome, second time staying and didnt regret it !!

This hotel is really great! Convenient geographical location, clean and spacious rooms. The bedding is very comfortable, allowing people to have a good sleep. The hotel's service is also very good, we recommend everyone to stay here!

Nice and clean room, located at a strategic location and metro station is just right walking distance. Value for money

The room is small but functional, bed and pillow are comfy, just 2 min walk to Gangxia Station. A little problem is that the tv that can't be turned off. So I have to unplug it.

The hotel was nearby to the popular area and surrounding all the good food and good restaurants⭐️

I’ll stay again here. Great room. Super comfortable and worth the price.

Really good place, even though receptionists doesn't really speak English, but she tries very hard!