Vienna International Hotel (Shenzhen Nanshan Science and Technology Park Kexing Branch) recensioner

We reached the hotel in the evening after our meetings. We are greeted by friendly receptionist. Hassle free checking in the hotel. The hotel is clean and cosy. Our package come with breakfast and the breakfast is nice and clean as well.

I had a very pleasant stay at the Vienna Hotel in Shenzhen Nanshan Kexing. From the moment I arrived, the staff were friendly, professional, and always ready to help. The check-in process was smooth and efficient. The room was clean, comfortable, and well-equipped with everything I needed. The bed was cozy, and the overall ambiance made it easy to relax after a long day. Housekeeping did a great job maintaining the room each day. The location is also convenient, especially for business or tech-related visits, with easy access to nearby offices and public transport. I also appreciated the quiet environment despite being in a bustling area. Overall, I was very happy with my stay and would definitely recommend this hotel to anyone visiting Shenzhen. Great value for the price and a genuinely enjoyable experience.

Stayed one night at this hotel and thanks to the hotel staff. Room: Modern, new and clean. Decent size. Smart controls for blinds. Smart toilet (?). Hot water and good pressure. No fridge. Big TV but need to pay 15 RMB for 1 day VIP access to watch stuff.(Only some free content). Room booked was non smoking but room still had a smoke smell. We changed room once already so didn't bother changing again. Airconditioning was preset at 25-26 degrees (regardless of the unit settings) which was not ideal for sleeping. (There is a Chinese myth that hotels do this to cater for the northern Chinese guests lol.) Location: Hotel not really walking distance close to any MTR but can get a 11-14 RMB Didi ride to one nearby. Breakfast selection was quite limited but can get congee, noodle soup, veges, bread, Chinese stir fry. But by 9am most of the food was gone but can still get noodle soup made to order with a selection of condiments. Fried eggs made to order.

All good except some customers smoking at lobby and corridor. Room is big , breakfast is good Lobby well decorated and spacious Reasonable price with facilities provided and cleanliness, best hotel worth for money !

This is an excellent hotel. Thanks for all staffs’ enthusiasm.

The worst thing about the hotel is that people smoke in the lobby and in the room. So you can not use the AC without ugly smell. Wifi is not best. Otherwise hotel is pretty good. Breakfast is decent Chinese but with eggs. Laundry is free of charge. Rooms are large and roomy. Soundproof enough.

Clean and new. Location is close to my business.

goodn

非常好，一到步check in 很快，大堂環境美！前台同事服務態度非常良好！十分主動幫忙！有物品需要添加，致電前台，房務員已馬上送來！上房間環境十分之不錯，新淨，床單被鋪整潔，床也十分好睡！本來只訂了一天之後也再續住了一天👍🏻👍🏻不錯👍🏻這個價錢重要包早餐十分抵住👍🏻😊

一直都對維也納的裝修風格非常排斥。這次出差因為時間趕，同時為了控制成本，就第一次選擇住維也納，甚至這是我第一次寫評價。總的來説，我永遠不會再住這個品牌的酒店！！！ ①中午預訂了兩間大床房，晚上十點多到酒店辦入住，被突然告知有一間大床房因為房源緊張，所以是兩張床拼在一起的大床。在我預訂後到酒店這半天時間內，沒有任何人告知我這件事，給的補償方案僅是送兩張早餐券……②因為到酒店後需要加班，加班到兩點多實在太困準備睡覺。打開空調，調成16℃，躺在床上，蚊子開始在耳邊盤旋，沒過一會一身全是包。直到三點鐘都沒有睡着，打電話給前台，前台拿了一個蚊香液。③插上蚊香液一個小時後發現沒用，空調也完全沒有涼意，一摸出風口，一點風都沒有！！心情極差，已經五點了，第二天還要見客户，又打給前台，酒店派了一個工作人員來了，拿了瓶花露水，又説空調總機已幫我調成了16℃，意思是原來開了兩三小時的空調，白開，讓我再等個半小時就好了…④就這樣，凌晨五點半睡着，早上十一點臉上頂着五個蚊子包，滿臉睏意見了客户…這破酒店我再也不會住了

這個酒店是我住過性價比最高的一個 整體：無論是大堂前台還是過道房間這些，環境都很乾凈舒適，然後房間裏面配套用品很齊全，窗簾居然是自動，馬桶也是智能的哈哈哈哈，電視也支持投屏，不過就是可投屏的軟件不是很多 服務：前台小姐姐或者是清潔阿姨，反正各方面的工作人員都很好，響應速度很快，缺水啥的都免費給你 還有就是，這裏停車免費，雖然一開始沒説在哪裡停車 讓我跑多一趟先去問前台，但其實也還好 位置：最後就是這裏環境有點點偏遠，樓下沒什麼快餐便利店 不過也夠安靜，外賣送過來也可以，還有機器人送上房門，高級 反正就是滿分推薦（๑＞◡＜๑）👍🏻

訂房時已經確認是有戶外窗城景，到酒店check in卻被告知是無窗房，並說是trip.com網頁出錯，因為我住兩天幸好職員升級了去有窗房，可是之後仍狀況不斷，上到去房卡是失效的，又要再下去換另一間房給我，房內沒水沒拖鞋又要問前台讓他們送來，最接受不到是免治馬桶沖水太弱由第一晚開始堵塞，銀河要出去，不想再浪費時間在房間上去維修也怕是維修不了，只會再浪費更多時間，應該不會再入住。

整體感覺挺滿意的，店員的服務態度很好，友善又積極處理問題，第一次分配的房間面向別人的辦公樓感覺私隱不太好，跟店員溝通後也很快幫忙處理，換了另外一間方向的👍🏻 房間衞生也不錯~距離萬象天地車程比較近。

設施：乾淨衞生早晨太陽曬到房間 非常舒服 房間非常大 酒店大堂也是很乾凈 不像其他酒店進來亂糟糟的 酒店前台小妹妹非常熱情 有説有笑 非常喜歡跟她溝通 特別靈活