Marriott Executive Apartment Shenzhen North Station (Huilon Center) recensioner
Marriott Executive Apartment Shenzhen North Station (Huilon Center)
Room 424, South Tower, HBC Huilong Center, Longhua District, Longhua District, Shenzhen, Guangdong, ChinaVisa hotellinformation
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1 natt
Gästrecensioner
4.7/5
Enastående
171 recension
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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.7
Renlighet4.6
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Alla recensioner(171)
Positiva recensioner(165)
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Praktiskt läge(38)
Lätt att ta sig runt(34)
Stora rum(30)
Nära till tågstation(16)
Vänlig personal i receptionen(11)
Skulle gärna bo här igen(10)
Utmärkt för familjer(5)
Många matställen(4)
Negativa recensioner(6)
Raouu
Marriott Cheng Ji Loft Double Bed Suite (Washing Machine+Dryer+Fridge+Kitchen+Scenic Balcony)
Bodde på nov. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 16 dec. 2024
Best hotel in shenzhen, trust me if you’re looking for one near the center just choose it. Excellent service, if you have any problems they will be super quick and responsive. 100% recommend it.
Marriott Executive Loft Twin Suite (Washing Machine+Dryer+Fridge+Kitchen+Scenic Balcony)
Bodde på okt. 2024
Ensamresenärer
4 recension
2.5/5
Publicerades 17 nov. 2024
This listing is misleading because it’s not even listed on the Marriott website. It’s just an apartment building that’s quite difficult to locate. The front desk is situated in a housekeeping room (!) on the fourth floor. Furthermore, the room wasn’t particularly clean and simply looking tired. The listing should be removed from Trip.com or made very clear that the hotel is not affiliated with Marriott hotels.
Översätt
Svar från boendet: Dear guest, it is a great honor to receive you and serve you. Seeing your review, the butler feels very sad and helpless: there is a clear indication on the website that it is a 'non Marriott hotel' and we have never advertised it as a hotel under this brand! Our name is' Shenzhen North Station Marriott Business Apartment ', which is naturally located in an apartment building. We understand that you are not familiar with the route when you first move in here, and we are happy to provide assistance. However, we regret that we were unable to receive your call, and even we were unable to contact you because the number you reserved is not from mainland China. We have also entrusted Ctrip to help us contact you! The name used in our apartment has been approved by the platform and is reasonable and legal. When you see the price, you should know that we have nothing to do with the five-star rating. However, our room area and supporting facilities are unmatched by many star rated hotels. Regarding the room hygiene issue you raised, we will strengthen supervision and rectification to ensure that every guest has a comfortable and warm resting place. If you are not satisfied with the reserved room, you can contact us when checking in. We are dedicated to serving you and can help you change rooms, upgrade room types, cancel orders for free, etc. Finally, I wish you a pleasant journey and all the best!
kuyanin
Marriott Executive Loft Twin Suite (Washing Machine+Dryer+Fridge+Kitchen+Scenic Balcony)
Bodde på jan. 2025
Res med vänner
3 recension
5.0/5
Enastående
Publicerades 28 feb. 2025
so pretty
Översätt
Svar från boendet: 尊敬的顧客,感謝您在眾多選擇中,將您的休憩時光託付給了我們公寓 路上風景無數,美好的回憶從小萬家開始,時光正好,秋風不燥,感恩與您的相遇,小萬猜您這次深圳之旅也許時間倉促,很高興小萬能為親帶去如此美好回憶,小萬期待與您的再次相遇
Gästanvändare
Marriott Executive Loft Twin Suite (Washing Machine+Dryer+Fridge+Kitchen+Scenic Balcony)
Bodde på feb. 2025
Res med vänner
4 recension
4.2/5
Mycket bra
Publicerades 11 mars 2025
everything is good and spacious rooms, but many neighbours smoke and I can smell it in my apartment. Other than that, all is good.
Marriott Executive Loft Twin Suite (Washing Machine+Dryer+Fridge+Kitchen+Scenic Balcony)
Bodde på jan. 2025
Familj
3 recension
4.5/5
Utmärkt
Publicerades 27 feb. 2025
Location is amazing and included amenities are great. Service was also very good.
Only issues were that surfaces and bathrooms need a thorough cleaning and for English travellers, this hotel has no affiliation with Marriott, nor is there any Marriott signage, which is confusing for finding and checking in.
Översätt
Svar från boendet: 親愛的客人,首先非常感謝您在我們公寓入住。我們在攜程網站上的顯示名稱是“萬豪商務公寓”,房間類型圖片與實際為您安排的房間一致,我們的LOFT佈局在網站上明確標出,您説的沒有萬豪標註,咱們網站有寫出咱們這邊是公寓式酒店,您如果找不到隨時可以電話聯繫我們,前台24小時在線,隨時可以為您指路。對於未能滿足您的期望,我們深表歉意,祝您旅途愉快!
Gästanvändare
Marriott Cheng Ji Loft Double Bed Suite (Washing Machine+Dryer+Fridge+Kitchen+Scenic Balcony)
Bodde på jan. 2025
Familj
1 recension
5.0/5
Enastående
Publicerades 24 feb. 2025
The service is commendable, and the location is highly convenient. It's important to note that this is not the Marriott Hotel; it has a similar name but is a different establishment.
Översätt
Svar från boendet: 尊敬的顧客,感謝您在眾多選擇中,將您的休憩時光託付給了我們公寓 路上風景無數,美好的回憶從小萬家開始,時光正好,秋風不燥,感恩與您的相遇,小萬猜您這次深圳之旅也許時間倉促,很高興小萬能為親帶去如此美好回憶,小萬期待與您的再次相遇
EatPrayTravel
Marriott Executive Loft Twin Suite (Washing Machine+Dryer+Fridge+Kitchen+Scenic Balcony)
Bodde på jan. 2025
Familj
21 recension
5.0/5
Enastående
Publicerades 24 feb. 2025
We stayed at the hotel for 8 nights, and loved every minute of it. Spacious loft room, with an efficient washer and dryer machine and a very generous fridge. Water pressure is just right, and enough hot water for two without running out of hot water. Even though water temperature dipped a little bit, within a few minutes, it was back up and ready for the next person. Supplies were replenished promptly and front desk addressed some of our issues (ie loose door knob and burnt out balcony light) with lightning speed. Although the hotel is close to the train station, it was quiet and we all had a good night’s sleep. Coming back at night after exploring Shenzhen was not a problem at all, we felt safe.
Översätt
Svar från boendet: 尊敬的顧客,感謝您在眾多選擇中,將您的休憩時光託付給了我們公寓 路上風景無數,美好的回憶從小萬家開始,時光正好,秋風不燥,感恩與您的相遇,小萬猜您這次深圳之旅也許時間倉促,很高興小萬能為親帶去如此美好回憶,小萬期待與您的再次相遇
Yerdua Low
Marriott Executive Loft Twin Suite (Washing Machine+Dryer+Fridge+Kitchen+Scenic Balcony)
Bodde på nov. 2024
Familj
7 recension
2.7/5
Publicerades 22 dec. 2024
The reception is super nice but the room itself is super dusty. Location is good but if the cleaner can do a better job, then it would be 5/5. I can only say it’s 2/5 given cleanliness is my priority
Översätt
Svar från boendet: 尊敬的客人,感謝您選擇萬豪商務公寓入住,得知您對於咱們客服的服務非常滿意,我們甚感榮幸!更加遺憾的是由於房間內部的一些問題,沒能讓您滿意而歸,這是我們工作上的失誤,我們會立即做出整改,提高房間的衞生標準,嚴格要求客房阿姨按照規定打掃。這次不完美之處希望您下次還能歸來,給我們一個繼續為您服務的機會呀~最後預祝您聖誕 、新年快樂哦!
Gästanvändare
Marriott Cheng Ji Loft Double Bed Suite (Washing Machine+Dryer+Fridge+Kitchen+Scenic Balcony)
Bodde på nov. 2024
Affärsresenärer
1 recension
1.2/5
Publicerades 16 jan. 2025
Apartment is nothing to do with Marriott - this is a lie and total breach of their IP.
The apartment smelt of smoke, and had no utensils in it.
Do not stay here.
Översätt
Svar från boendet: 親愛的客人,首先非常感謝您在我們公寓入住。我們在攜程網站上的顯示名稱是“萬豪商務公寓”,房間類型圖片與實際為您安排的房間一致,我們的LOFT佈局在網站上明確標出,網站上沒有提到我們提供餐具和廚具。因此,您因為這些原因給我們三個點的評價是非常不公平的!!但如果您對公寓不滿意,我們希望在您入住期間聽到您的反饋,而不是在您退房一個月後,因為我們無法為您提供任何更多服務來讓您滿意。我們這裏不強制消費,您完全可以取消訂單並獲得全額退款!對於未能滿足您的期望,我們深表歉意,祝您旅途愉快!
Julien_D
Marriott Cheng Ji Loft Double Bed Suite (Washing Machine+Dryer+Fridge+Kitchen+Scenic Balcony)
Bodde på jan. 2025
Ensamresenärer
14 recension
5.0/5
Enastående
Publicerades 8 mars 2025
Very convenient . Walking distance from train station . Very big space
Översätt
Svar från boendet: 尊敬的顧客,感謝您在眾多選擇中,將您的休憩時光託付給了我們公寓 路上風景無數,美好的回憶從小萬家開始,時光正好,秋風不燥,感恩與您的相遇,小萬猜您這次深圳之旅也許時間倉促,很高興小萬能為親帶去如此美好回憶,小萬期待與您的再次相遇
Gästanvändare
Marriott Cheng Ji Loft Double Bed Suite (Washing Machine+Dryer+Fridge+Kitchen+Scenic Balcony)
Bodde på feb. 2025
Familj
6 recension
3.7/5
Publicerades 14 mars 2025
For first timer, the location wasn’t easy to find….
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇入住萬豪公寓。咱們家公寓是離深圳北站最近的,價格也是非常優惠,相信這也是您選擇我們的原因之一。由於深圳北站建造的特殊性,是在商場的上面,您不管去哪一家酒店或者公寓,都需要先下到一樓,才能到平面進行導航或者打車,我們公寓離深圳北站高鐵站 地鐵站4/5/6號線 直線距離僅100米,步行約5分鐘。我們非常理解您第一次來這裏找不到的心情,您可以通過網站聯繫我們,我們會為您提供最詳細的路線,方便您的出行。最後再次感謝您的入住,祝您生活愉快,一切順利!
Jasonk8
Marriott Yuzun Loft Two-Bedroom Suite (Washing Machine+Dryer+Fridge+Kitchen+Scenic Balcony)
Marriott Yuzun Loft Two-Bedroom Suite (Washing Machine+Dryer+Fridge+Kitchen+Scenic Balcony)
Bodde på okt. 2024
Par
4 recension
2.5/5
Publicerades 1 dec. 2024
Leider enorm abgewohnt und schmutzig. Auf den ersten Blick gut, sobald man näher schaut. Boden schmutzig, Zehennägel und Haare am Boden. Küche hat quasi keine Ausstattung. Was gut ist, ist dass es eine funktionierende Waschmaschine und Trockner gibt. Bett war sauber! Es ist sehr geräumig. Das untere Bad sollte nicht genutzt werden, da der Abfluss nicht funktioniert. Lage sehr nah am Bahnhof.
Översätt
6/16
Svar från boendet: Dear guest, it is an honor to receive you and serve you. When I saw your review, the butler felt very sorry and regretful: all the floors in our room are made of wood, and due to material issues, they are textured. The corners you took photos of are relatively hidden, perhaps because the aunt did not clean them carefully; The glass at the staircase is double layered, and dust enters the gaps, which makes it difficult to clean properly. We apologize for any inconvenience caused. Seeing that you took a total of 15 pictures, it must have taken up a lot of your time. However, unfortunately, you did not contact us during your check-in period (check-in time is 13:20) or during check-out, and did not give us any feedback, so we were unable to process it for you in a timely manner. If you are not satisfied with the arranged room, we can apply for a full refund for you within 15 minutes of entering the room. Thank you very much for your affirmation of the facilities and bedding in our room. The bathroom on the first floor has slow drainage, so it is not recommended to take a shower. We have sent you a warm reminder when you checked in. The location of the apartment is very good, it takes about five minutes to walk to the high-speed railway station and subway station. This price is great for a two bedroom, two living room room! Finally, I wish you a happy life!