Somerset Grandview Shenzhen

Second time I have stayed there. Some fool beeping there car horn in the early hours which was annoying but the hotel is nice.

Somerset Grandview was very conveniently located and the team there were exceptional. Facilities for young families included a small play area (slide and ball pit included) and other small areas, a pool table for the adults and steam/sauna area.  It was a very well equipped serviced apartment with a good washing machine and heat pump dryer with laundry detergent included. Making it easy to use with QR code instructions for all devices.  We had breakfast included. It was a smaller sized one, but had a good variety of foods with new options every day and the key staples such as toast, cereal, 3 hot food choices, variety of juices, coffee/tea, freshly cooked eggs and noodles/congee! Inside the room, there was also a microwave, oven, cooktop and take away was easily ordered in and delivered by Robot; or if busy, by the staff members.  Special mention to Charlene and Candy and all other team members for also helping us out with a later check-out due to the a Typhoon impacting our travel plans.  Thanks Somerset Grandview!

Ms. Cecil and Ms.Charlene has been exceptionally helpful in making our stay a pleasant experience, and we look forward to another stay in the nearest future"

Very good hotel. Great service from receptionist Lily. Clean and comfortable hotel. Would stay again!

Thank you to Charlene and Cora for the great service, indeed staying at Ascot Somerset is like home away from home!

Staff were very helpful and friendly. Very willing to help and assist when there is a need as soon as they were able to. Rooms were spacious, cleaned daily and well maintained. On the whole very happy with the stay. Location may not be in the heart of town but hailing a ride was a breeze every time so it was very convenient to travel to and from places of interest. Hotel is surrounded by plenty of local food and convenience stores that open till late.