Lavande Hotel (Shenzhen Luohu port international trade metro station store) recensioner

Very good but hope to see room keep up better condition.

I felt very comfy. The services were great, I had an exceptional experience. I will recommend to my friends in the future.

Facilities are old and lobby is crap. Reception staff knows part of the hotel is under renovation and she still arrange my room next to the it. The noise started from 0800 in the morning. I couldn''t stand it so I called the reception to change the room for me. I waited for 20min but no one came, and I have to call again. A staff finally came to show me to anither room,but just as I was grabbing my belongings, the staff disappeared nowhere. After 10min, he showed up again, but I was already pissed off.I went down to the lobby and asked for refund. Since I booked through trip com, I showed the staff the booking screen capture. She then return the phone to me on the phone call page and said she didn't know how to use the phone. I thought she mispressed and I switch back to the booking screenshot. She then gave me the phone again on the phone call page. I asked her what she exactly wants. Finally she said she wanted me to call the service centre for refund. I was totally pissed off at that time. I' ve never seen bad service like this hotel!

Not too bad, ok

good good good good good good good good good good good good good

Impeccable Service: Our dedicated and highly trained staff are committed to providing personalized and attentive service round the clock. From the moment you step foot in our hotel, you will be greeted with warm hospitality and a genuine desire to make your stay comfortable and memorable. Luxurious Accommodations: Our elegantly designed rooms and suites are tastefully furnished with modern amenities and luxurious touches to provide you with the ultimate comfort. Enjoy plush bedding, spacious bathrooms, and stunning views that create a serene and inviting atmosphere for relaxation. Gastronomic Delights: Indulge in a culinary journey at our exquisite restaurants, where our skilled chefs prepare an array of delectable dishes using the finest ingredients. From international cuisines to local delicacies, our diverse dining options cater to all palates and preferences. Relaxation and Wellness: Unwind and rejuvenate at our world-class spa and wellness center, where you can indulge in a variety of revitalizing treatments and therapies. Our state-of-the-art fitness facilities are equipped with modern equipment, allowing you to maintain your exercise routine even while traveling. Event Spaces: Whether you're planning a corporate conference or a special celebration, our versatile event spaces can accommodate your needs. From intimate boardrooms to grand ballrooms, our experienced events team will assist you in organizing a seamless and successful event. Recreational Facilities: Dive into our sparkling swimming pool, perfect for a refreshing swim or lounging by the water with a refreshing drink in hand. We also offer a range of recreational activities, such as tennis courts, a well-equipped gym, and opportunities for outdoor adventures. Convenient Location: Situated in a prime location, our hotel provides easy access to nearby attractions, shopping districts, and transportation hubs, allowing you to explore the city effortlessly.

Good location and service recommend staying at this hotel in Shenzhen

Not bad Ok

good hotel

説真的重來沒有住過這麼差的麗楓，前台愛理不理的樣子，大過年的看到那個員工的表情，瞬間影響心情。衞生糟糕的要命，床上用品又臟又破，地上蟑螂自由活動，孩子半夜上洗手間被嚇到了。酒店出去有類似一條村，吃東西還算方便。

這次可能是我第一次耐心的評價吧，攜程的朋友們，看看吧，被罩上有血，如果不是發現，我可能就直接睡了，不管在哪住酒店，和價格無關，一定要先看看被褥

房間比較小，這個麗楓酒店是長條型的，要走好久，衞生挺乾淨的，阿姨每天都會打掃。周圍環境也不錯，出門就有很多吃的，離深圳站和羅湖口岸也很近，步行十分鐘，還是比較方便的。

房間乾淨衞生，空間挺大的，酒店服務人員都很熱情，有問題積極響應，酒店離羅湖口岸很近，不過最近這幾次早上一直裝修噪音很吵。

每次入住麗楓都感覺清潔衛生情況都保持得非常好，使我住得非常舒服，暫時唯一不好是不能看到香港的電視，好像之前能看到的🤔