Lavande Hotel (Shenzhen Luohu port international trade metro station store) recensioner

Very good but hope to see room keep up better condition.

I felt very comfy. The services were great, I had an exceptional experience. I will recommend to my friends in the future.

Facilities are old and lobby is crap. Reception staff knows part of the hotel is under renovation and she still arrange my room next to the it. The noise started from 0800 in the morning. I couldn''t stand it so I called the reception to change the room for me. I waited for 20min but no one came, and I have to call again. A staff finally came to show me to anither room,but just as I was grabbing my belongings, the staff disappeared nowhere. After 10min, he showed up again, but I was already pissed off.I went down to the lobby and asked for refund. Since I booked through trip com, I showed the staff the booking screen capture. She then return the phone to me on the phone call page and said she didn't know how to use the phone. I thought she mispressed and I switch back to the booking screenshot. She then gave me the phone again on the phone call page. I asked her what she exactly wants. Finally she said she wanted me to call the service centre for refund. I was totally pissed off at that time. I' ve never seen bad service like this hotel!

OK thank you

good good good good good good good good good good good good good

Impeccable Service: Our dedicated and highly trained staff are committed to providing personalized and attentive service round the clock. From the moment you step foot in our hotel, you will be greeted with warm hospitality and a genuine desire to make your stay comfortable and memorable. Luxurious Accommodations: Our elegantly designed rooms and suites are tastefully furnished with modern amenities and luxurious touches to provide you with the ultimate comfort. Enjoy plush bedding, spacious bathrooms, and stunning views that create a serene and inviting atmosphere for relaxation. Gastronomic Delights: Indulge in a culinary journey at our exquisite restaurants, where our skilled chefs prepare an array of delectable dishes using the finest ingredients. From international cuisines to local delicacies, our diverse dining options cater to all palates and preferences. Relaxation and Wellness: Unwind and rejuvenate at our world-class spa and wellness center, where you can indulge in a variety of revitalizing treatments and therapies. Our state-of-the-art fitness facilities are equipped with modern equipment, allowing you to maintain your exercise routine even while traveling. Event Spaces: Whether you're planning a corporate conference or a special celebration, our versatile event spaces can accommodate your needs. From intimate boardrooms to grand ballrooms, our experienced events team will assist you in organizing a seamless and successful event. Recreational Facilities: Dive into our sparkling swimming pool, perfect for a refreshing swim or lounging by the water with a refreshing drink in hand. We also offer a range of recreational activities, such as tennis courts, a well-equipped gym, and opportunities for outdoor adventures. Convenient Location: Situated in a prime location, our hotel provides easy access to nearby attractions, shopping districts, and transportation hubs, allowing you to explore the city effortlessly.

Good location and service recommend staying at this hotel in Shenzhen

Not bad Ok

good hotel

第四次入住了，交通方便，乾淨衛生，價格相宜 但這次體驗比較差，晚上十二時入住，但前台那個男服務員真的太差勁了。 他先是忘記給我登記的證件，又沒有提升房間給我（之前三次，每次服務員都會自動提升房間給我）,總之令我的體驗感很差。

入住體驗超預期！服務熱情周到，房間整潔明亮，床品柔軟舒適。自助早餐豐富多樣，食材新鮮。位置優越，鄰近地鐵站，出行便捷。設施維護良好，隔音效果佳，夜眠安靜。性價比極高，商務出行和家庭旅遊皆宜，下次還會選擇！

以前住的麗楓酒店，一走進房間香香的，給人很放鬆的感覺，住一天還想住一天，這次體驗感真的很差，廁所下水管道一股惡臭味，哎……還有門鎖是壞的也不修一下，上面門上都有裂縫了，肯定不止一個人被鎖裏面了，我壓根沒有扣上麪的鎖，真要命，我出不去了扣死了，還好房間有棉簽，我用棉簽從門縫扣出鎖才開得了門，一言難盡

房間乾淨衞生，空間挺大的，酒店服務人員都很熱情，有問題積極響應，這次還幫我升級至複式房間，酒店離羅湖口岸很近，出人民南地鐵站一百米就到了酒店，很好找

第一次入住！嘩！原來好大的一層！ 由8字區走到9字區要用上5分鐘的路程！房間沒有窗口感覺很壓抑！送的早餐基本上吃飽！提議下要8字號房的離電梯近的！