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Verifierade recensioner
Läge och interiör9.2
Bekvämligheter9.1
Service9.3
Renlighet9.3
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Anonym användare
Superior-tvåbäddsrum
Bodde på jan. 2025
Annat
2 recension
10.0/10
Enastående
Publicerades 23 feb. 2025
The service is good. Breakfast is rich in varieties.The hotel is tall.Floor elder sister ironed my clothes and sent them to my room.
Översätt
Svar från boendet: 我們很高興能給您帶來愉快的住宿體驗。您的讚許是我們最大的鼓勵和動力,我們會繼續保持優質的服務水平,為每一位客人提供更好的入住體驗。再次感謝您的支持和肯定。若您在入住期間有任何不滿或建議,敬請聯繫我們的工作人員,我們將盡全力滿足您的需求。我們深知,您的滿意是我們工作的動力和目標。以提供更好的客房體驗。再次感謝您抽出寶貴時間對維也納國際酒店(深圳松崗地鐵站店)進行誠摯的點評,期待您的下次入住!
Stephany Juliana
Executive-svit
Bodde på mars 2025
Affärsresenärer
2 recension
5.5/10
Publicerades 17 apr. 2025
We dissapointed because we already making reservation with strong request for 2 twin bed and no smoking , but while we process check in, this reception only said no room only have double, and they push us to confirm with down grade room without any complementary,
After we make hard complain pass thru trip.com ,at the end this hotel o ly give a small deducted price
Note we book executive room for 4 nights but they give us superior room for 4 nights ,we know that this type normally have different price arround IDR 1.000.000 each nigjt but they only give us for 4 night IDR 112.000
Please next, we hope trim.com, more selective about type of hotel, do not selling room with grey type, I mean can 1 double or 2 twin, can request, this condition is no good for customer
Översätt
Svar från boendet: 尊敬的客人:您好!非常感謝您選擇入住我們酒店,並對此次入住體驗提出寶貴反饋。關於您反饋的房型安排問題,我們高度重視,在此向您致以誠摯的歉意,也希望通過此信詳細説明實際情況,爭取您的理解。在您預訂時,我們的確收到您對兩張單人床的需求。但由於當日酒店入住率極高,您預訂的行政房且配備兩張單人床的房型已全部滿房。為最大限度滿足您的需求,我們第一時間將您升級至影音雙床房,該房型較普通雙床房配備了更優質的影音娛樂設備,日常房價也更高,旨在為您提供更舒適的住宿體驗 ,並非為您更換為低等級房間。對於此次因房型緊張給您帶來的困擾,我們深感抱歉。為表歉意,我們已為您提供相應折扣優惠。未來,我們將持續優化房態管理系統,加強與合作平台的訊息同步,同時也會提升員工溝通服務水平,避免類似情況再次發生。再次感謝您的監督與指正,真誠希望您能給我們再次為您服務的機會,若您後續有任何需求,歡迎隨時與我們聯繫,我們將全力為您解決。祝您生活愉快!
Stephany Juliana
Superior-tvåbäddsrum
Bodde på mars 2025
Affärsresenärer
2 recension
8.0/10
Mycket bra
Publicerades 18 apr. 2025
This one night is good service as we already choose the room facility and price
Översätt
Svar från boendet: 感謝您抽出寶貴時間對維也納國際酒店(深圳松崗地鐵站店)進行誠摯的點評,喜歡就請給個全5分唄!您的5分給予小維增強了動力和信心,酒店前台配有自助茶飲,入住免按金,退房零停留服務,我們會繼續努力給到您無微不至的關懷感受,感謝客官的支持,祝您生活愉快!萬事如意!期待您的再次光臨!
Gästanvändare
Superior-rum i queensize
Bodde på okt. 2024
Affärsresenärer
7 recension
8.0/10
Mycket bra
Publicerades 7 nov. 2024
Hotel is in a good spot. My complaint is everywhere smelt of smoke. Even the non smoking rooms.
Översätt
Svar från boendet: We are extremely sorry for the bad experience you had. We will immediately check the ventilation system and strengthen the management of smoking regulations. At the same time, we will arrange for staff to conduct in - depth cleaning and deodorization treatment in the rooms and public areas, hoping to improve this situation. If you are still bothered, please let us know, and we will try our best to coordinate room - changing and other matters for you.- Thank you very much for your feedback, which is of great importance to us. Due to the large passenger flow recently, there may have been some negligence in management. We will handle the problem of cigarette smell as soon as possible. At the same time, we will emphasize to the staff to pay attention to the smoking situation in the hotel to ensure that there will be no such problems in non - smoking areas anymore. We hope you can forgive this inconvenience.
Arvin V
Queensize-rum i business-klass
Bodde på feb. 2025
Ensamresenärer
12 recension
10.0/10
Enastående
Publicerades 13 mars 2025
Clean facility, friendly staff
Översätt
Svar från boendet: 我們很高興聽到您非常喜歡我們酒店,我們的小姐姐和小哥哥也非常感謝您的表揚。感謝您對我們酒店床的舒適度和房間的乾淨程度的肯定,我們一直致力於為每一位客人提供高品質的服務和舒適的住宿體驗。 我們一直致力於為客人提供最好的服務,讓每一位客人都感受到我們的誠意和優質的服務。我們酒店離地鐵6號線F出口50米,11號線直達T3國際機場衹需25分鐘,國際會展中心35分鐘,
CHINAMIKE
Superior-rum i queensize
Bodde på feb. 2024
Affärsresenärer
15 recension
10.0/10
Enastående
Publicerades 30 mars 2024
Hotel is very near to metro station convenient to go exhibition center, restaurants nearby are there many, breakfast is nice at hotel
Översätt
Svar från boendet: Dear guests, hello! Thank you for choosing the Vienna Songgang subway station store and giving us a good review. The F exit of Metro Line 6 is 50 meters away, and Line 11 only takes 25 minutes to reach T3 International Airport directly. It takes 35 minutes to reach the International Convention and Exhibition Center, and Line 6 takes 50 minutes to reach the Shenzhen North High Speed Rail Station directly, making travel very convenient; In addition, we have launched a landscape room that allows you to enjoy the night view of Bao'an Avenue without leaving your home. We look forward to your visit again!
THANH
Queensize-rum i business-klass
Bodde på mars 2025
Par
12 recension
10.0/10
Enastående
Publicerades 17 apr. 2025
Good stay
Översätt
Svar från boendet: 酒店地理位置極佳距地鐵12號11號6號線松崗站F出口50米步行1分鐘,自助早餐早上7點至10點品種豐富多樣,還有明檔現煮雲吞跟湯麪喔;酒店二樓禧宴海鮮酒樓,四樓KTV,五樓足浴休閑娛樂,周邊小吃街天源隆及奧特萊斯大型商場,讓您旅途生活豐富多彩;感謝您抽出寶貴時間對維也納(國際)酒店松崗地鐵站店進行誠摯的點評。小維期待您的再次光臨!
Gästanvändare
Queensize-rum i business-klass
Bodde på mars 2023
Ensamresenärer
36 recension
10.0/10
Enastående
Publicerades 14 apr. 2023
Excellent just next to Songgang Metro station direct from airport. Lots of food or shops and there's a shopping centre within walking distance. The service and cleanliness was excellent. Ample of parking space just in case there a need tobpark your vehicles. Security is managed by room key need to tap on the lift prior to allowing ascend. The only minor issue is the wifi instruction might not match the chinese version. However just inform the front desk and they will settle for you. Allowed guest to check out at 2pm which made everything so marvellous.
Översätt
Svar från boendet: Dear guest, hello! Thank you for choosing the Vienna Songgang Metro Station store and giving us 5 points of affirmation; Xiaowei was moved to tears and full of passion, always ready to serve you again! Our hotel has a Xiyan Seafood Restaurant on the second floor, a KTV on the third floor, and a foot bath for leisure and entertainment on the fifth floor. The nearby snack street offers affordable prices, making your journey rich and colorful; There are various types of self-service breakfast on the 8th floor! Looking forward to your visit! The weather is changing, please pay attention to your health and wish you a happy life!
SDUWAI
Deluxerum i queensize
Bodde på maj 2023
Ensamresenärer
37 recension
7.0/10
Publicerades 1 aug. 2023
Good hotel, staff are helpful and friendly, rooms are quite spacious
Översätt
Svar från boendet: Dear guest, thank you very much for choosing to stay at our hotel and giving such a positive review in the comments. We are pleased to hear your praise for the front desk service, and our employees have always been committed to providing every guest with the highest quality service experience. If you like it, please give a full 5 points! Your 5 points gave Xiaowei increased motivation and confidence. The hotel front desk is equipped with self-service tea drinks, free deposit upon check-in, and zero stay upon check-out service. We will continue to work hard to provide you with meticulous care and feelings. Thank you for your support, and wish you a happy life! All the best! Looking forward to your next visit!
Svar från boendet: 您的滿意是我們最大的動力。我們一直致力於提供整潔舒適的房間和熱情周到的服務,能夠讓您感到舒服和滿意是我們的榮幸。您的讚揚將會進一步激勵我們不斷提高服務質量,給每一位客人帶來更加愉快的住宿體驗。我們酒店離地鐵6號線F出口50米,11號線直達T3國際機場衹需25分鐘,國際會展中心35分鐘,6號線直達高鐵深圳北站50分鐘,出行非常方便;再次感謝您抽出寶貴時間對松崗地鐵站店進行誠摯的點評,期待您的再次入住,祝您生活愉快!
Svar från boendet: 感謝您抽出寶貴時間對維也納國際酒店(深圳松崗地鐵站店)進行誠摯的點評。希望小主能多多照顧小維,小維一定盡心為您服務!8樓自助早餐廳早上7點至10點品種豐富多樣,酒店二樓禧宴海鮮酒樓,四樓KTV,五樓足浴休閑娛樂;酒店出門就是地鐵11號線及6號線F出口,方便您的出行;感謝小主五星好評!小維感動得熱淚盈眶,同時激情滿滿,時刻準備着再次為您服務!再次感謝您的光臨,期待您的下次光臨!天氣多變,請注意身體,祝生活愉快!
Svar från boendet: 尊敬的客人,感謝您對我們酒店的點評。我們非常高興能夠為您提供親切周到的服務,讓您感受到賓至如歸的體驗。我們的酒店地理位置優越,讓您出行更加便利。同時,我們非常注重房間的清潔衞生,讓您住得舒適放心。我們也很高興您對我們的床品和恬靜環境的評價,這也是我們一直努力追求的目標。我們的網絡速度也是我們引以為豪的服務之一,讓您在酒店內暢享網絡世界。最後,我們也很高興您對我們的餐飲服務給予了好評,我們將繼續努力提供更好的服務,期待您的再次光臨。
Svar från boendet: 感謝您抽出寶貴時間對維也納國際酒店(深圳松崗地鐵站店)進行誠摯的點評,喜歡就請給個全5分唄!您的5分給予小維增強了動力和信心,酒店前台配有自助茶飲,入住免按金,退房零停留服務,我們會繼續努力給到您無微不至的關懷感受,感謝客官的支持,祝您生活愉快!萬事如意!期待您的再次光臨!
Svar från boendet: 感謝您選擇維也納松崗地鐵站店,並給予我們5分肯定;小維感動得熱淚盈眶,同時激情滿滿,時刻準備着再次為您服務!我們酒店二樓禧宴海鮮酒樓,四樓KTV,五樓足浴休閑娛樂,周邊小吃街價格實惠,讓您旅途生活豐富多彩;8樓自助早餐品種多樣,明檔現煮雲吞跟湯粉面喔!地鐵11號線松崗站G出口100米;6號線松崗站F出口衹有50米,天源龍商場距離衹有300米,離松崗麒麟山公園衹有1公里,期待您的光臨!感謝您抽出寶貴時間對維也納(國際)酒店松崗地鐵站店進行誠摯的點評。天氣多變,請注意身體,祝生活愉快!
Svar från boendet: 感謝您入住維也納松崗地鐵站店並花寶貴的時間對我們作出點評。維也納松崗地鐵站店讓每一位客人感受到有別於其他酒店的温馨與愜意,以及提供高效優質的服務一直是我們竭力追求的,我們致力於成為您旅途中的‘’第二個家‘’,酒店周邊有夜市小吃街,距離天源龍商場300米,另酒店提供免按金及0停留退房服務,免費停車服務,有需要幫助您都可以第一時間撥打酒店前台電話,前台小姐姐很樂意為您服務;再次感謝您對維也納(國際)酒店松崗地鐵站店的厚愛,如果您喜歡我們期待您常回來看看。