För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör9.6
Bekvämligheter9.5
Service9.5
Renlighet9.6
Filtrera efter:
Sortera efter:
Alla recensioner(2780)
Positiva recensioner(2741)
Recensioner med foton/video(628)
Vänlig personal i receptionen(221)
Elegant miljö(204)
Utmärkt för affärsresor(163)
Stora rum(123)
Utsökt frukost(118)
Har bott här flera gånger(42)
Fantastiskt afternoon tea(27)
Utmärkt pool(17)
Negativa recensioner(39)
Rachooo
Superior-rum i queensize
Bodde på dec. 2024
Res med vänner
35 recension
8.0/10
Mycket bra
Publicerades 2 feb. 2025
Hotel is at convenient location, easy to get an uber / didi, close to some popular malls in shenzhen. Hotel room is clean ans spacious, with bedroom, living room, dining area and open kitchen, there’s even washing machine, stove and microwave, very good value of price. Robort available to deliver ******* order.
However, one thing i was not quite satisfied was the air conditioning. On one hand i could not control setting warm or cold air, as they centralized the function, the air conditioning smelt bad.
Översätt
Svar från boendet: 親愛的客官,感謝您的入住,悦悦將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗。再次感謝您的點評,真誠期待您的再次光臨!
Anonym användare
Lyxrum i kingsize
Bodde på mars 2025
Familj
3 recension
4.5/10
Publicerades 20 apr. 2025
Unpleasant experience. We booked hotel for family with 2 kids (one is 6 months only). Hotel confirmed but didn't send any notice about construction noise.
When we came to the hotel they just announced that it's construction site right near the hotel and noise is from 7.00 to 23.00! No excuses. They just offered us earplugs.
Restaurant in the hotel didn't work so we have to walk around to find smth suitable for kids.
Air conditioning in room is extremely loud. It's impossible to sleep with even minimum fan. Without aircon it was too hot.
Not enough options for breakfast and baby chairs were dirty. I ask a waitress to clean it and she just bring me a towel. So I have to clean it by myself while my kids were waiting.
Don't recommend
Översätt
Svar från boendet: 尊敬的賓客:您好,首先很感謝您提出的寶貴意見,也很抱歉未能給您的旅途帶來美好的記憶。關於酒店旁邊的地鐵路政施工造成的噪音問題我們深感抱歉,酒店前台配備有防噪耳塞可以取用,您提到的關於餐廳問題我們已及時跟相關部門反饋並提出整改,後續我們也會在此類問題上加強監督培訓。再次跟您致歉,祝您工作順利生活愉快!
Boris
Superior-rum i queensize
Bodde på mars 2025
Par
3 recension
8.5/10
Mycket bra
Publicerades 2 maj 2025
Nice hotel at a good location. Quiet neighbourhood.
Room is clean and comfortable.
Gym is a bit small and packed though.
Översätt
Svar från boendet: 非常感謝客官在百忙之中抽空給予悦悦的點評,悦悦座落於有“中國硅谷”之美稱的南山科技園,緊鄰騰訊大廈、深圳大學,與各大優秀企業為鄰,悦悦擁有完善的配套設施、温馨的住宿環境和豐盛的早餐。如果客官覺得悦悦各方面都不錯,悦悦期待客官下次光臨能給個5分好評喲~期待客官的再次入住!
Hen-hen
Deluxe-tvåbäddsrum
Bodde på feb. 2025
Familj
22 recension
8.0/10
Mycket bra
Publicerades 29 mars 2025
The location of the hotel is about 10 minutes by taxi from the nearby subway station. The cleanliness of the room needed to be improved more. The hotel staffs were quite helpful.
Översätt
Svar från boendet: 尊敬的客官:感謝您在百忙之中抽空分享您的入住體驗,很抱歉此次沒能給您帶來愉快的入住體驗,您反饋的問題我們已通知相關部門整改,加強對房間衞生的標準和對房間保潔加強培訓,希望下次能給您帶來滿意的入住體驗。祝您生活愉快!
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på mars 2025
Affärsresenärer
2 recension
10.0/10
Enastående
Publicerades 20 apr. 2025
One of the best hotels for business travelers,
neat and clean bed sheets and washrooms.
Översätt
Svar från boendet: 流溪緩緩, 時光柔軟, 感謝親的肯定, 我們會延續一如既往的好品質和更加完善的服務, 來感謝您的支持與厚愛, 期待您的再次光臨, 祝您開心每一天!
Gästanvändare
Superior-rum i queensize
Bodde på jan. 2025
Par
3 recension
9.0/10
Utmärkt
Publicerades 10 feb. 2025
Very nice decorated room.
Nice automatic toilet.
Friendly staff, helpful robot and a wonderful pillow!
Översätt
Svar från boendet: 感謝客官對我們的信任與支持,成長的路上有您真誠的陪伴,我們感到非常的幸運。萬兩黃金易得,知已一人難求,未來您若一直愛,悦悦便一直與您同在!悦悦一定不會喜負您的期望,用更好的服務回報您的喜愛。願您一切從歡萬事順意!期待與您的下一次相遇~
Gästanvändare
Superior-rum i queensize
Bodde på juni 2024
Ensamresenärer
2 recension
10.0/10
Enastående
Publicerades 6 juli 2024
Good afternoon! I liked the hotel and the service. It's clean and comfortable. The breakfast 🥐 is very delicious- fresh fruits, steamed buns and cheese 🧀! Thanks for your service!!!
Översätt
Svar från boendet: Hello! Thank you very much for your stay and appreciation! It's a pleasure to have a great time with your outing. Your appreciation has greatly encouraged the hotel and is also the driving force for our progress, we will continue to maintain our enthusiasm and strive to make every guest feel at home, and we look forward to welcoming you again! You are welcome to come back and have a great time!
Chun ho
Superior-rum i queensize
Bodde på sep. 2024
Familj
3 recension
9.5/10
Otroligt
Publicerades 19 okt. 2024
Nice service, clean and soft
Översätt
Svar från boendet: Dear Guest: Hello, I'm glad you stayed in our hotel, and thank you for your comments on our hotel. Maybe Yueyue has some bad things to do, so she can't get 5 points from you, but Yueyue will continue to work hard, and next time Yueyue will definitely win 5 points from you! Looking forward to your next stay!
Gästanvändare
Superior-rum i queensize
Bodde på maj 2024
Par
9 recension
9.5/10
Otroligt
Publicerades 24 juni 2024
Service is great. Washer in the room for the ones who need it. Great open view with big windows.
Översätt
Svar från boendet: Dear Guest: Hello, I'm glad you stayed in our hotel, and thank you for your comments on our hotel. Maybe Yueyue has some bad things to do, so she can't get 5 points from you, but Yueyue will continue to work hard, and next time Yueyue will definitely win 5 points from you! Looking forward to your next stay!
Thi Ai Phuong
Superior-rum i queensize
Bodde på maj 2024
Ensamresenärer
6 recension
10.0/10
Enastående
Publicerades 13 juni 2024
I like it soo much. Only want to come to this hotel when have time at Shenzhen . So convenient and enough silient for everything
Översätt
Svar från boendet: Stream slowly, soft time, thank you for your affirmation, we will continue as always good quality and more perfect service, to thank you for your support and love, look forward to your visit again, I wish you happy every day!
ABIN
Lyxrum i kingsize
Bodde på mars 2025
Affärsresenärer
5 recension
9.5/10
Otroligt
Publicerades 28 apr. 2025
Good Hotel, Nice Ambience. Good Service. Breakfast is Okay.
Översätt
Svar från boendet: 尊敬的客人:您好。感謝您分享入住體驗和對我們服務的認可,我們從您的文字中也感受到了您對我們的喜愛。或許您在旅途中經歷了些許疲憊,導致評分系統未能完美的捕捉到這份美好。我們已將您的故事分享給團隊,期待未來能用更完美的體驗,讓每次相遇都成為您願意主動分享的温暖記憶。期待您的再次光臨哦!
Dr sadi vural
Superior-rum i queensize
Bodde på apr. 2024
Affärsresenärer
5 recension
3.5/10
Publicerades 25 maj 2024
Hotel is far from city. There is nothing around. All dark small unpleasant streets. Nearest station is 1km away. There are no taxis.
Facility has pool but not open in rainy days. No sauna either. Room is renovated but a standard small room nothing special. Towels are worn out. Staff has no expression. Cold welcome.
I don’t recommend this hotel. .
Översätt
Svar från boendet: I'm very sorry that I can't meet your expectations. Please allow me to express my sincere apologies to you. The hotel is really sorry for the trouble caused by the questions feedback in the comments. We have fed back your questions to the relevant person in charge and hope to get in touch with you. We will strengthen the improvement of hotel facilities and all aspects of quality, and we hope to provide you with better service when we have the opportunity ~ ~ Have a happy life!
Allanseah
Superior-rum i queensize
Bodde på okt. 2024
Affärsresenärer
2 recension
9.0/10
Utmärkt
Publicerades 29 nov. 2024
The service was good and the location was very accessible with eateries just outside the hotel.
Översätt
Svar från boendet: Dear Guest: Hello, I'm glad you stayed in our hotel, and thank you for your comments on our hotel. Maybe Yueyue has some bad things to do, so she can't get 5 points from you, but Yueyue will continue to work hard, and next time Yueyue will definitely win 5 points from you! Looking forward to your next stay!
Gästanvändare
Superior-rum i queensize
Bodde på dec. 2024
Par
1 recension
8.0/10
Mycket bra
Publicerades 1 feb. 2025
The service is nice, room is clean and big. However, the tv is not good
Översätt
Svar från boendet: 尊敬的客賓,您好!很報歉給您帶來不好的入住體驗!悦悦一直以來都是非常用心的服務每一位到店的客人,讓每位客人感覺到有家的温暖是悦悦服務的初衷,在您入住期間如果有任何問題,您都可以諮詢我們的工作人員,或者撥打我們的總機服務電話,同時也感謝您在百忙之中給予的點評,客人的每一條意見都是對我們的鞭策與鼓勵,我們一定會改進不足,極力提升每一位賓客的滿意度,悦悦衷心期待您的再次光臨!
Khaled nabli
Superior-rum i queensize
Bodde på sep. 2024
Affärsresenärer
4 recension
9.5/10
Otroligt
Publicerades 21 okt. 2024
Very good hotel very clean , perfect emplacement for nanshan district . It’s good hotel for business
Översätt
Svar från boendet: Dear Guest: Hello, I'm glad you stayed in our hotel, and thank you for your comments on our hotel. Maybe Yueyue has some bad things to do, so she can't get 5 points from you, but Yueyue will continue to work hard, and next time Yueyue will definitely win 5 points from you! Looking forward to your next stay!