JW Marriott Shenzhen recensioner

Alice was fantastic and made my stay truly remarkable. Whenever I needed something, I could simply message her, and she took care of everything for me. The room was spacious and relatively new with welcome fruits. They even had a reformer Pilates machine in their fitness centere.

Decent hotel, but due to construction outside, can be noisy! Good gym and buffet breakfast.

I recently had the pleasure of staying at JW Marriott, and it exceeded my expectations! The staff was exceptionally welcoming and attentive, ensuring a smooth check-in process. My room was beautifully designed, spacious, and impeccably clean, offering stunning views. The amenities, especially the pool and spa, were top-notch. The location is ideal, close to key attractions and great dining options. I highly recommend JW Marriott for a luxurious and relaxing stay!

My husband and I recently had the pleasure of staying at the JW Marriott Hotel in Shenzhen, and I must say it was an absolutely fantastic experience! From the moment we arrived, we felt a sense of relaxation wash over me. The ambiance of the hotel is both luxurious and inviting, making it the perfect getaway. The staff truly elevated our stay to another level. Each interaction I had with the team was met with warmth and professionalism. A special shoutout to Betty, Peter, and Cecilia, who went above and beyond to ensure that our needs were met. They were always available to assist with any request, making me feel right at home. Their genuine care and attention to detail made my stay even more enjoyable. It was also my husband’s birthday and they made it very special by sending cake to our room. The services provided at the JW Marriott are top-notch. The rooms are beautifully appointed, providing a serene environment to unwind after a day of exploring the city. This was my first time staying at the JW Marriott, but it certainly won’t be my last. I am already looking forward to my next visit! I wholeheartedly recommend this hotel to anyone looking for a luxurious and relaxing stay. I would rate it a solid 1M/10! Thank you, JW Marriott Shenzhen, for an unforgettable experience!

Good location, nearby a lot of good restaurants. Service and room are nice.

The room is very spacious, take out is delivered quickly with a robot, pool was closed during winter, the bathroom was big and had large mirrors .

It’s really a good experience to choose this hotel. And the dinner is also quite good

Would recommend this hotel to tourists visiting Shenzhen!

Very convenient location. Room is clean and bed is comfortable. Showers are big. Staff are polite. What more can one ask?

We booked the inexpensive suite and it was HUGE! With a walk in closet and even a spacious work area. The lounge hours are good with alcohol and drinks served long enough so we could still make it after dinner time, unlike many other hotels. The only problem was the construction noise going on outside the hotel but it’s inevitable in the city

Had a wonderful time. Service was amazing. Ruby looked after us very well. Will stay again.

One of the best JW Marriot Hotel I have ever stayed. Overall front desk staff are extremely helpful and caring especially Billy who has served us well. Nice breakfast and good location which is walking distance to MRT station Definetly will come back and stay.

I do not recommend to stay in this hotel. We celebrated our birthday in this hotel but the staff just ignored our request. They never accommodated our requests. They did not introduce anything during the check-in. When we stepped in the hotel room, it was totally not the same as the photo. The room in the photos looks very clean and new, but the actual was so old and dirty. They even just provided two pieces of paper. The cabinets are broken, the sliding door in the toilet cannot smoothly slide, the door in the shower room cannot pull easily. Everything is broken. Seems like I’m staying in a 1-star hotel, it’s just the name. Everything feels so old. Location is so far. We always stay in Marriott Bonvoy hotels but overall, this hotel stay is not worth every penny and not recommended to stay.

Hotel location ok convenient, staff very professional and nice, room super clean, breakfast buffet was great too, but hotel room amenities (shampoo/ body lotion / conditioner) really bad, bring your own!