Felicity Hotel Shenzhen recensioner

Trip site reflected that 5 stars rating. Checked in and noted carpet with stained, bathtub dirty and door cannot even locked. Requested to check out but was charged a night.

I parked my car in hotel and walked to the border in 10mins. Just the case it's difficult to drive to and out the hotel since the road outside hotel is traffic all the times. picture is the view outside of my room, very nice.

Spacious room with bathtub. Location is convenient near to louhu border crossing and transport .Staff very helpful and very accommodating to needs. Buffet breakfast is reasonable but not fantastic .

Location is very near the HK-SZ border only walking distance from it. Clean Rooms & helpful staff .

The most important thing I like to stay in Felicity Hotel is because the bed sheet and blanket are super clean. Also, location is just 5 mins walk from Lohu border which is very convenient crossing to Hong Kong. Around have many restaurants that I can choose.

Felicity Hotel locates right next to the border in Shenzhen Luo Wo District, about 8 minutes walk after crossing the border. However, the walking bridges and pavements to the hotel are kind of old and need repairs. The hotel itself has a 7-11 convenient store right next to the lobby. The 7-11 is quite well stock and made my first day stay much more pleasant with various drinks available. Hotel staff are smiley and very helpful too. Hotel room is dated and some renovation could be used

Hotel Review: Timeless Elegance and Exceptional Service Nestled in the heart of the city, this classic five-star hotel proves that age is no barrier to excellence. While the property may not boast the modern glitz of newly built luxury hotels, its timeless charm, impeccable service, and attention to detail make it an unforgettable stay. Ambiance & Design The hotel’s grandeur speaks of a bygone era, with elegant marble floors, high ceilings, and meticulously maintained decor that exudes old-world sophistication. Yes, some elements of the design may feel dated compared to ultra-modern counterparts, but this only adds to its distinctive character. The atmosphere feels warm and inviting, perfect for those who appreciate a touch of history with their luxury. Rooms The guest rooms are spacious, well-appointed, and incredibly comfortable. While the furnishings might show their age slightly, they are meticulously cared for, and the beds ensure a restful night’s sleep. Modern amenities like high-speed Wi-Fi, large flat-screen TVs, and updated bathrooms blend seamlessly with the room’s classic style. The views—whether of the city skyline or serene gardens—are breathtaking. Service The staff is where this hotel truly shines. From the warm greeting at check-in to the prompt and courteous room service, the team goes above and beyond to ensure every guest feels valued. Small touches, like remembering your name or your morning coffee order, elevate the experience to a level of personal care rarely seen. Dining The on-site restaurants offer a delightful mix of classic and contemporary cuisine. The breakfast buffet is a standout, featuring a wide array of fresh options to suit every palate. Dining in the main restaurant feels like stepping back into a golden era, with attentive service and a menu that reflects the hotel’s storied past. Facilities The spa and fitness center, though not cutting-edge, are immaculately maintained and offer everything you need for relaxation and wellness. The pool area, surrounded by lush greenery, provides a peaceful retreat from the bustle of the city. Conclusion This hotel may not be the newest or trendiest five-star option, but its timeless elegance, exceptional service, and unparalleled comfort make it a standout choice for discerning travelers. Whether you’re here for business, leisure, or a romantic getaway, the charm and professionalism of this hotel will leave you eager to return. Rating: 4.5/5 Ideal for: Travelers who appreciate history, charm, and personalized service over ultra-modern design.

Convenient location- 5min walk from the border. Nice and clean room. Definitely good value for money.

The hotel is very closed to the Lowu border. There are HK style cafes which opens very early in the morning nearby. The hotel offers Chinese cruisine and tastes very good. Also there is a convenient store inside the hotel. I like this idea.

ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok

Difficult to get to the hotel from Lo Wu station either by walk or by taxi - bad traffic and blocking everywhere. Front desk made lot of confusion without any good explanation during check in. Staff asked for first date payment but we stayed for 3 nights - 2nd and 3rd date no need to pay but charged us 1st night which was prepaid all three nights during booking online. They told us will refund first night to us after we stay - doesn’t make sense. Too many confusion. Not happy.

Good facility, good check in services, Good location, good room cleaning, Good room services, good food provided

The room is clean. Close to Luohu port. Abit difficult if you bring babies and stroller as you need walk up and down stairs. Overall is good experience

There were no phone (USB) charging points in the room. The hotel was clean - breakfast was superb book in/ out was early. 9/ 10 stars