Shenzhen Sands Resort

When entering the room, there was a pile of sand on the floor and the room was not cleaned. There is a karaoke bar on the beach where people sing until late at night, so if you want to sleep you have to wait until they finish. There is one toilet on the beach that is incredibly dirty and which is charged. And many more disadvantages. The best parts of the vacation are the comfortable beds and breakfast. Very bad memories.

Horrible, absolutely horrible. I don't know where would i start from. Dirty and smelly outdated hotel, cigarettes everywhere through the room halls, bugs and insect everywhere... 3 days staying here, only one time cleaning service came to clean the room after my 5th attempt dealing with receptionists to send someone. They just came to take the garbage out and put new towels. Luckily my wife was inside and told them what job they supposed to do, changing bedsheets, cleaning room etc and they rejected at first, then after arguing and yelling from cleaners side, they finally decided to change bedsheet and clean the room with the same mop that she previously clean dirty toilet (which btw has terrible stench) Of course she didn't allow her to do that, and then someone came and brought the new mop(which i strongly belive is used for some other toilets. Breakfast - not worth of buying, limited offer and every morning absolutely the same. Workers on the reception are nice and polite, but obviously the management of this dumphole is a complete failure. Only one thing is ok, that's beach which is right under the hotel, 10 meters from the doorstep and that's the only one thing that children can enjoy here. AVOID

Excellent customer service from Shawn, he worked hard to ensure we had an amazing stay. We had to book the villa option, but luckily they are only 2 mins away and it was nice to be in a quieter area. We will be back again for sure.

The hotel's location was really good, right at the beach with an amazing view! The room was really nice and everyone at the reception was lovely. The view from the room was gorgeous and i definitely plan on visiting again.

Good la

It’s right in the beach and there are convenience stores around. When I checked in they had a problem with my booking and I had to wait a while for them to fix it. I would have waited longer but I asked them if it was necessary for me to wait. The waiter at the cocktail bar was still in training and didn’t seem to know how to make cocktails. The swimming pools were beautiful and they had quad bikes to ride on the beach outsode. Some of the swimming pools were closed but the ones that were open were more than enough. Great surfing spot.