Shenzhen Sands Resort recensioner

Location of hotel was nice, but cleanliness and other services were poor. The room has smell of cigarette smoke and washrooms weren't clean upto standard. We stayed for a night in 3 bed family villa, there wasn't any elevator to go to higher floors. Overall 5 out of 10 points to the hotel.

When entering the room, there was a pile of sand on the floor and the room was not cleaned. There is a karaoke bar on the beach where people sing until late at night, so if you want to sleep you have to wait until they finish. There is one toilet on the beach that is incredibly dirty and which is charged. And many more disadvantages. The best parts of the vacation are the comfortable beds and breakfast. Very bad memories.

Horrible, absolutely horrible. I don't know where would i start from. Dirty and smelly outdated hotel, cigarettes everywhere through the room halls, bugs and insect everywhere... 3 days staying here, only one time cleaning service came to clean the room after my 5th attempt dealing with receptionists to send someone. They just came to take the garbage out and put new towels. Luckily my wife was inside and told them what job they supposed to do, changing bedsheets, cleaning room etc and they rejected at first, then after arguing and yelling from cleaners side, they finally decided to change bedsheet and clean the room with the same mop that she previously clean dirty toilet (which btw has terrible stench) Of course she didn't allow her to do that, and then someone came and brought the new mop(which i strongly belive is used for some other toilets. Breakfast - not worth of buying, limited offer and every morning absolutely the same. Workers on the reception are nice and polite, but obviously the management of this dumphole is a complete failure. Only one thing is ok, that's beach which is right under the hotel, 10 meters from the doorstep and that's the only one thing that children can enjoy here. AVOID

Room actually on the backyard, no sea view

Excellent customer service from Shawn, he worked hard to ensure we had an amazing stay. We had to book the villa option, but luckily they are only 2 mins away and it was nice to be in a quieter area. We will be back again for sure.

The hotel's location was really good, right at the beach with an amazing view! The room was really nice and everyone at the reception was lovely. The view from the room was gorgeous and i definitely plan on visiting again.

Fantastic stay. Location is excellent, right next to a lovely beach. Nice restaurants close by. Staff were very friendly and helped us out with all of ours needs. We will definitely be returning in the future

Good la

It’s right in the beach and there are convenience stores around. When I checked in they had a problem with my booking and I had to wait a while for them to fix it. I would have waited longer but I asked them if it was necessary for me to wait. The waiter at the cocktail bar was still in training and didn’t seem to know how to make cocktails. The swimming pools were beautiful and they had quad bikes to ride on the beach outsode. Some of the swimming pools were closed but the ones that were open were more than enough. Great surfing spot.

Just ok. There was sand on the floor on the room, the breakfast was limited. The staff was kind and helpful.

地理位置很好，出行方便，環境優美 ，房間乾淨整潔 ，前台小姐姐服務很好，還免費送了早餐，家庭出遊的首選地之一，夏天游泳最佳選擇地，海水清澈見底

性價比很高，價格平價，住宿也滿意，距離沙灘很近！！！！不錯啊！！！前台小姐姐服務很好！！

別墅區會比較安靜，前台樓棟靠近沙灘，方便很多。

很安靜，台階下去就是沙灘，房間也很大，早上還有早飯送到房間裏，餐廳的葱油雞很好吃，小孩子很喜歡👍