Park Hyatt Shenzhen

THANK YOU VERY MUCH to the entire team at Park Hyatt for making my recent two-night stay truly exceptional. I was greeted with warm smiles and a proactive approach to guest service that went above and beyond. Especially thankful to Kyna in locating our lost items, and to Anastasiia and Stacey for their outstanding hospitality. And appreciated Concierge Lenn's assistance with arranging courier services. While I regret not having the time to enjoy the pool this visit, I am eagerly looking forward to experiencing it on my next stay. To all the staff whose names I may not remember, your efforts are greatly appreciated too😙. Loves

we only spent one night here, but the experience was great. From check in experience and the room service were all very pleasant. The room was nice and the layout was carefully designed. The staff were nicely presented with positive attitude.

Location was very convenient. Many restaurants and malls next to the hotel. Room was very clean, spacious and nice. Would recommend this place if budget is not your concern

Beautiful spaces all over the hotel: the rooms, the pool, the restaurants. A truly special place to stay!

Never send me back my 4000 rmb of deposit ! They promised me , it will be refund within 1 hours and after 10 hours no news and of course no refund !!!!

We booked this hotel for my marriage anniversary. The hotel provided satisfactory accommodation overall. The room was clean, and the food was of excellent quality. One specific instance comes to mind where additional context could have enhanced my stay. Upon check-in, I was unsure of what services and on-site amenities were available. Had the front desk staff taken a moment to proactively outline these details, it would have saved me time spent seeking information. Overall, we had an excellent stay in the hotel and would definitely consider revisiting.