The Ranz Hotel Shenzhen University Science and Technology Park

The Ranz Hotel Shenzhen University Science and Technology Park recensioner

The Ranz Hotel Shenzhen University Science and Technology Park

1-3F Yiyuan Building Xuefu Road, Nanshan District, Shenzhen, Guangdong, ChinaVisa hotellinformation
The Ranz Hotel Shenzhen University Science and Technology Park
The Ranz Hotel Shenzhen University Science and Technology ParkThe Ranz Hotel Shenzhen University Science and Technology ParkThe Ranz Hotel Shenzhen University Science and Technology Park
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Gästrecensioner

4.7/5
Enastående
1988 recension
Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.6
Service4.7
Renlighet4.7
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Alla recensioner(1988)
Positiva recensioner(1933)
Recensioner med foton/video(316)
Elegant miljö(212)
Vänlig personal i receptionen(148)
Lätt att ta sig runt(112)
Många bekvämligheter(69)
Utmärkt för affärsresor(44)
Utsökt frukost(39)
Nära tunnelbana(23)
Har bott här flera gånger(7)
Negativa recensioner(55)
Big Becker
Mysigt queensize-rum
Bodde på feb. 2025
Ensamresenärer
63 recension
5.0/5
Enastående
Publicerades 14 mars 2025
I really like this hotel the other reviews say that some of the rooms are difficult to find and it’s like a maze inside and that’s no lie but there’s usually staff wandering the halls. You could ask him they’re very helpful the front check-in is professional and fast the hotel is also very easy to find in convenient nearby metro station. Happy travels.
Översätt
6/8
Svar från boendet: 尊敬的貴賓，感謝您選擇入住深圳大學南山科技園蘭茲酒店，並給予我們五星好評，為您提供乾淨整潔、安全的住宿環境和為您提供熱情、周到的服務一直都是我們的遵旨，再次感謝您的認可，期待您下次回來，祝您幸福安康，平安喜悦！
Brett Kho
Mysigt queensize-rum
Bodde på jan. 2025
Ensamresenärer
110 recension
4.5/5
Utmärkt
Publicerades 4 mars 2025
Overall an excellent and lush hotel experience. The cleaners did not harass us this time, the mattress is incredibly soft, and lobby chairs are nice. Excellent service from the personnel. The big problem is when the room AC broke in the middle of the night, and I was attacked by bugs biting my arms and face waking me up at 4am. I don't know if it was just my room or the whole hotel, but really hope they fix that.
Översätt
Svar från boendet: Dear guest, hello. Welcome to stay at the Lanz Hotel Shenzhen University and share your stay experience with us. We apologize for not receiving your five-star review. We will continue to work hard to provide customers with an unforgettable stay experience. Regarding the insect bite you mentioned, it was caused by mosquitoes appearing in the hot weather in Shenzhen, and all rooms are equipped with electric mosquito coils. You can plug it in during your stay. If there are any problems with the air conditioning, please contact the front desk in a timely manner to help you solve them. Your valuable feedback is also very important to us, and we will inform the relevant departments to improve the quality of our services. If you come here next time, we hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Gästanvändare
Mysigt queensize-rum
Bodde på nov. 2024
Familj
6 recension
4.0/5
Mycket bra
Publicerades 24 feb. 2025
The path to finding the hotel room is akin to a maze. It makes going back to the room stressful and tiring. It’s a culture shock to see how the rooms are arranged. It’s about 15 minutes walk to the train station. Location wise it’s nearer to the residential area and schools. There’s marts and restaurants around which is convenient.
Översätt
Svar från boendet: 尊敬的賓客，您好，歡迎您下榻深圳大學蘭茲酒店並與我們分享您的入住體驗，未能得到您五星好評我們深感抱歉，我們會再接再厲，為顧客提供難忘的入住體驗，期待您的下次光臨
yuriitka
Mysigt queensize-rum
Bodde på apr. 2024
Affärsresenärer
32 recension
4.7/5
Otroligt
Publicerades 15 maj 2024
Great place and cost-effective! Perfect for short-stay
Översätt
Svar från boendet: Dear VIP, thank you for choosing to stay at the Lanzi Hotel in Nanshan Science and Technology Park, Shenzhen University, and for giving us a five-star rating. Providing you with a clean, tidy, and safe accommodation environment and providing you with warm and thoughtful service has always been our policy. Thank you again for your recognition, and we look forward to your next return. Wishing you happiness, health, and peace and joy!
Gästanvändare
Mysigt queensize-rum
Bodde på dec. 2023
Ensamresenärer
3 recension
4.2/5
Mycket bra
Publicerades 5 feb. 2024
Nice location close to Shenzhen University. Friendly staff.
Översätt
Svar från boendet: 尊敬的賓客，您好，歡迎您下榻深圳大學蘭茲酒店並與我們分享您的入住體驗，未能得到您五星好評我們深感抱歉，我們會再接再厲，為顧客提供難忘的入住體驗，期待您的下次光臨
Dr. Jalal
Mysigt queensize-rum
Bodde på juni 2023
Ensamresenärer
10 recension
5.0/5
Enastående
Publicerades 8 juli 2023
Based on my good experience, I extended my stay here for 3 more nights. The staff was immensely supportive and I enjoyed my stay at the hotel. It is very near to Shenzhen university. They also provided me the foreigner registration certificate. I would recommend you to go for this.
Översätt
Svar från boendet: Dear customer, hello! Thank you very much for your support and love of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. We welcome you to choose our hotel again whether it is for business or travel! Sincerely looking forward to your next visit!
Ganbaa
Mysigt queensize-rum
Bodde på feb. 2025
Familj
4 recension
1.0/5
Publicerades 10 mars 2025
not liked
Översätt
Svar från boendet: Dear customer, hello! Thank you very much for taking the time to provide feedback on your stay experience. We highly value your feedback and deeply apologize for not meeting your expectations. Your feedback is crucial for us to improve our services. We have always been committed to providing a comfortable and enjoyable stay experience for every guest, but unfortunately we were unable to satisfy you this time. In response to the issue you mentioned, we will immediately conduct an internal investigation and take corresponding measures to improve it, in order to avoid similar situations from happening again. If you are willing, we would greatly appreciate it if we could further understand your specific feelings in order to better solve the problem for you. You can contact our hotel front desk at any time, and we will be happy to serve you. Thank you again for your feedback. We look forward to the opportunity to provide you with a better stay experience.
Gästanvändare
Mysigt queensize-rum
Bodde på juli 2023
Ensamresenärer
7 recension
5.0/5
Enastående
Publicerades 25 aug. 2023
Great hotel! Good service from all staff. Very comfortable stay
Översätt
Svar från boendet: 尊敬的賓客，您好！非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光，您的讚賞給予酒店很大的鼓舞，也是我們前進的動力，我們會繼續保持熱忱，致力讓每一位賓客有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快。
ELIAN ENOIDE
Mysigt queensize-rum
Bodde på juni 2022
Affärsresenärer
13 recension
3.2/5
Publicerades 2 juli 2022
Love the simple design and decor! Rooms are quite small but we’ll equipped, clean but not spotless. I just got one observation: the hotel management should pay more attention to the maintenance in some rooms, paint and carpentry work for example. Overall is a good place to stay for a few days on a low budget!
Översätt
6/10
Svar från boendet: Dear guests, Hello! Thank you very much for choosing to stay at the Ranz hotel in Shenzhen University Science Park and sharing your feelings! Thank you for your valuable comments, which we will attach great importance to. We have reported the problems you raised to the relevant departments. It is the responsibility of all our staff to provide considerate service to every guest. We sincerely look forward to your visit again! I wish you a happy life!
Anonym användare
Mysigt queensize-rum
Bodde på juli 2023
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 6 okt. 2023
Nice and good
Översätt
Svar från boendet: 尊敬的貴賓，感謝您選擇入住深圳大學南山科技園蘭茲酒店，並給予我們五星好評，為您提供乾淨整潔、安全的住宿環境和為您提供熱情、周到的服務一直都是我們的遵旨，再次感謝您的認可，期待您下次回來，祝您幸福安康，平安喜悦！
Sandeep Kolambe
Mysigt queensize-rum
Bodde på apr. 2022
Res med vänner
19 recension
5.0/5
Enastående
Publicerades 1 juni 2022
Beautiful hotel
Översätt
Svar från boendet: 尊敬的賓客: 您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為每一位賓客帶來不一樣的入住體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力時刻準備着您隨時回來。 
BBBWWY
Mysigt queensize-rum
Bodde på feb. 2025
Res med vänner
1 recension
3.7/5
Publicerades 5 mars 2025
酒店在同層有分A,B,C區，被安排比較裡面的房間，進去後才知道裡面有好多間房，多到懷疑房卡號搞錯。 走廊公共空間氣氛設計有文青feel. 房間整潔，整體舒適，冷氣充足。是中央冷氣的通病嗎？有吸煙味，房間隔音不足。 晚上因為是洗澡高峰期嗎？花灑水力不足。電視操控反應慢，收不到普通電視台，幸好可以手機投屏，不過連接也常斷線。 早餐是正常的中式自助，不過食具方面有點搞笑，只有筷子，匙羹，碰巧隔離枱有位外籍人士努力在問職員有沒有叉子，結果真的沒有。麵包要塗醬，亦沒有塗醬刀。
Översätt
Svar från boendet: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Gästanvändare
Mysigt queensize-rum
Bodde på jan. 2025
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 14 feb. 2025
該酒店為我帶來極致的入住體驗，房間舒適，設施完善。服務友善專業，細緻周到。酒店內環境整潔，退房時有東西忘記拿還及時聯繫我們。前台也可以免費寄存行李，強烈推薦此酒店，期待再次光臨！
Översätt
Svar från boendet: 尊敬的顧客您好！感謝您的5分好評，每個城市都有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有甜美而温馨的回憶，希望小茲是您在回憶裏最獨特的那個，記得常回家看看哦，祝安好
Gästanvändare
Mysigt queensize-rum
Bodde på jan. 2025
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 18 feb. 2025
酒店位置便利距離深圳大學很近，房間設施完善還有免費自助洗衣房很便捷，衞生乾淨浴巾都是獨立包裝的使用很放心呢，前台小姐姐服務超級棒。
Översätt
Svar från boendet: 時光正好，與君語；細水長流，與君同；繁華落盡，與君老；感謝您的認可，期待與您的再次遇見！
Anonym användare
Elegant 2-bäddsrum
Bodde på nov. 2024
Affärsresenärer
2 recension
2.8/5
Publicerades 5 jan. 2025
剛入住就發現電視是壞的，打電話給前台讓人來調，來了一個清潔阿姨……阿姨説就是壞掉了，衹能等明天早上維修部的人來修，我入住了都11點了，他們下班了。 我很無語，説的這話跟沒説一樣，意思就是你要看電視就等到明天早上吧，很不爽，因為處理的人不是前台員工，也沒有給出一個合理的解決方案，比如調換房間。但半夜太累了就想算了，要是早些入住肯定會要求調換根本沒有給出 然後隔音很差，真的很差，樓下小販説話聽的一清二楚，走廊説話也吵，旁邊房間還好沒人在住不然肯定更吵，一晚上沒睡着，煩得要死。 點外賣沒有機器人送，衹能打電話讓前台送，但前台服務態度很好，衹有這點是滿意的。 衞生是一般的，馬桶蓋污垢，開關按鍵的污漬都清晰可見。大家自行對比吧，這價格有點不值了，跟一百來塊的一樣。
Översätt
Svar från boendet: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。關於您提出的設施問題酒店會加強自檢自查完善處理，同時加強衞生及員工專業性的培訓，酒店有配備隔音耳塞如您有需要可以聯繫前台幫您送呢，您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！