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Verifierade recensioner
Läge och interiör9.4
Bekvämligheter9.1
Service9.4
Renlighet9.5
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Negativa recensioner(28)
Shibababa
Superior-dubbelrum
Bodde på mars 2025
Affärsresenärer
38 recension
2.0/10
Publicerades 25 apr. 2025
Poor services, I came here for business trip and they said no invoice can be issued? As a Hilton loyal customer, I’m so disappointed about the services in this hotel! Won’t come back again!!!
Översätt
Gästanvändare
2 Dubbelsängar Standard
Bodde på apr. 2025
Familj
1 recension
8.5/10
Mycket bra
Publicerades 5 maj 2025
Front desk staff is amazing. Warm & friendly. Rooms are spacious and clean. Good for families.
Översätt
Svar från boendet: Dear Guest ,Thank you for taking the time to provide feedback with regards to your recent stay at Holiday Inn Shenzhen Donghua. Hotel is located in the central area of Nanshan, adjacent to the Hi-tech park. It has two direct lines nearby. 550 meters walking distance to Metro line 11, Nanshan station.We will share these with our team so that we can continue to improve our services.Once again, we very much look forward to welcoming you back to our hotel.Thank you!Sincerely,Marketing and Communication
Moon Chay
2 Dubbelsängar Standard
Bodde på feb. 2025
Familj
2 recension
9.0/10
Utmärkt
Publicerades 8 apr. 2025
Really enjoy staying in Holiday Inn Donghua Shenzhen. We had a early flight and arrive hotel about 10am and they allowed us to check in early. Room is clean and great breakfast, especially their freshly squeezed fruits juice. Great location where metro is just few step away from hotel. Katie Yeo from Font desk is very helpful. Thank you for helping to call taxi for us to Shekuo port.
Översätt
Svar från boendet: 尊敬的賓客: 您好! 非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在東華假日酒店的入住體驗感受到家一般的温暖。期待您能再次光臨,檢閲我們的進步祝您開心每一天!
Gästanvändare
Superior-dubbelrum
Bodde på jan. 2025
Ensamresenärer
9 recension
8.5/10
Mycket bra
Publicerades 8 apr. 2025
Great stay. Area has many options for food and drinks. Not far from metro station and easy to go to the airport.
Översätt
Svar från boendet: 尊敬的賓客:非常開心這麼多人都給您留下了深刻印象,也希望這個美麗城市和熱情的東華假日酒店酒店人能給您留下一段美好的回憶。期待您下次光臨,祝您一切順利。
LianDavid
Superior-dubbelrum
Bodde på okt. 2024
Affärsresenärer
1 recension
9.0/10
Utmärkt
Publicerades 2 dec. 2024
Stay was good comfortable and breakfast was nice
Översätt
Svar från boendet: Dear Guest ,Thank you for taking the time to provide feedback with regards to your recent stay at Holiday Inn Shenzhen Donghua. Hotel is located in the central area of Nanshan, adjacent to the Hi-tech park. It has two direct lines nearby. 550 meters walking distance to Metro line 11, Nanshan station.We will share these with our team so that we can continue to improve our services.Once again, we very much look forward to welcoming you back to our hotel.Thank you!Sincerely,Marketing and Communication
Ndemtchenko
2 Dubbelsängar Standard
Bodde på jan. 2025
Familj
3 recension
8.0/10
Mycket bra
Publicerades 10 apr. 2025
Great location. Near the metro line, only 5 min walk, and many restaurants around. Snooker and table tennis are easily accessible.
Översätt
Svar från boendet: Dear Guest ,Thank you for taking the time to provide feedback with regards to your recent stay at Holiday Inn Shenzhen Donghua. Hotel is located in the central area of Nanshan, adjacent to the Hi-tech park. It has two direct lines nearby. 550 meters walking distance to Metro line 11, Nanshan station.We will share these with our team so that we can continue to improve our services.Once again, we very much look forward to welcoming you back to our hotel.Thank you!Sincerely,Marketing and Communication
W123456
2 Dubbelsängar Standard
Bodde på dec. 2024
Familj
7 recension
10.0/10
Enastående
Publicerades 1 feb. 2025
Stayed here a few times.
Everything is fine.
Only problem is that the gym opens at 0730 which is too late into the morning. The reason for this is because the gym and pool are detached from the hotel itself.
This current time, my room wasn’t ready until 6pm. Not super satisfactory.
Översätt
Svar från boendet: Dear Guest,Thank you for staying at the Holiday Inn Shenzhen Donghua and for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience caused. We look forward to welcoming you back and providing you with a better experience on your next visit.Best regards,Holiday Inn Shenzhen Donghu
Gästanvändare
Superior-dubbelrum
Bodde på nov. 2024
Familj
1 recension
8.0/10
Mycket bra
Publicerades 28 dec. 2024
The hotel was very convenient, just 5 mins walk from the train station. Amenities were ok, the health centre, swimming pool and gym is in a different building, so requires a bit a exploration required to get there.
Översätt
Svar från boendet: Dear Guest ,Thank you for taking the time to provide feedback with regards to your recent stay at Holiday Inn Shenzhen Donghua. Hotel is located in the central area of Nanshan, adjacent to the Hi-tech park. It has two direct lines nearby. 550 meters walking distance to Metro line 11, Nanshan station.We will share these with our team so that we can continue to improve our services.Once again, we very much look forward to welcoming you back to our hotel.Thank you!Sincerely,Marketing and Communication
Beverly Takeuchi
2 Dubbelsängar Standard
Bodde på maj 2024
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 12 juni 2024
The staff in this Holiday Inn are extremely helpful n friendly. The are very tentative to customers’ needs, addressing issues quickly. The remodel rooms r very clean. The prices are very reasonable. The location is good, with many shops n restaurants around. Highly recommended.
Översätt
Svar från boendet: Dear Guest: Thank you for your recognition of the hotel staff! Our mission is to provide attentive service and prepare delicious food. We are delighted to know that you enjoyed your stay with us and that our made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marketing Communications Department
Vinicius
2 Dubbelsängar Standard
Bodde på okt. 2024
Affärsresenärer
2 recension
9.5/10
Otroligt
Publicerades 19 nov. 2024
Great hotel, great location and great facilities. The only downside is the pool which is outside the hotel(another building). But it was not an issue. A great staying. Easy access to Metro and nice Japanese restaurants just around the corner. Try WOW Ramen (Black truffle Ramen). One of the best I ever had.
Översätt
Svar från boendet: Dear Guest ,Thank you for taking the time to provide feedback with regards to your recent stay at Holiday Inn Shenzhen Donghua. Hotel is located in the central area of Nanshan, adjacent to the Hi-tech park. It has two direct lines nearby. 550 meters walking distance to Metro line 11, Nanshan station.We will share these with our team so that we can continue to improve our services.Once again, we very much look forward to welcoming you back to our hotel.Thank you!Sincerely,Marketing and Communication
Huyagaa
2 Dubbelsängar Standard
Bodde på apr. 2024
Affärsresenärer
8 recension
10.0/10
Enastående
Publicerades 15 maj 2024
It is very close to our working place. Breakfast has many kinds of foods, also delicious. Attached city view picture from room window.
Översätt
Svar från boendet: Dear Guest: Thank you for your recognition of the hotel staff and food. Our mission is to provide attentive service and prepare delicious food. We are delighted to know that you enjoyed your stay with us and that our made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marketing Communications Department
Gästanvändare
Deluxe-dubbelrum
Bodde på sep. 2024
Ensamresenärer
2 recension
10.0/10
Enastående
Publicerades 14 okt. 2024
I been staying at this hotel for many years Great Location many restaurants around the Hotel the Staff is Great …. Peggy front end Manger she is so nice i highly recommend this Hotel.!!
Översätt
Svar från boendet: Dear Guest ,Thank you for taking the time to provide feedback with regards to your recent stay at Holiday Inn Shenzhen Donghua. Hotel is located in the central area of Nanshan, adjacent to the Hi-tech park. It has two direct lines nearby. 550 meters walking distance to Metro line 11, Nanshan station.We will share these with our team so that we can continue to improve our services.Once again, we very much look forward to welcoming you back to our hotel.Thank you!Sincerely,Marketing and Communication
sun yan
Superior-dubbelrum
Bodde på aug. 2024
Familj
16 recension
8.5/10
Mycket bra
Publicerades 3 okt. 2024
Lot of restaurants surrounding the hotel. Big room but without bath which was not match with the photo.
Översätt
Svar från boendet: Dear Guest , Thank you for taking the time to provide feedback with regards to your recent stay at Holiday Inn Shenzhen Donghua. Hotel is located in the central area of Nanshan, adjacent to the Hi-tech park. It has two direct lines nearby. 550 meters walking distance to Metro line 11, Nanshan station.We will share these with our team so that we can continue to improve our services.Once again, we very much look forward to welcoming you back to our hotel.Thank you!Sincerely,Marketing and Communication
旅遊申首
Deluxe-dubbelrum
Bodde på juli 2024
Res med vänner
7 recension
9.0/10
Utmärkt
Publicerades 12 aug. 2024
The place is in Nanshan district and close to business and shopping mall. The room is big enough and clean. Definitely is a good place to stay if you travel to ShenZhen.
Översätt
Svar från boendet: Dear Guest ,Thank you for taking the time to provide feedback with regards to your recent stay at Holiday Inn Shenzhen Donghua. Hotel is located in the central area of Nanshan, adjacent to the Hi-tech park. It has two direct lines nearby. 550 meters walking distance to Metro line 11, Nanshan station.We will share these with our team so that we can continue to improve our services.Once again, we very much look forward to welcoming you back to our hotel.Thank you!Sincerely,Marketing and Communication
Arun Kumar
2 Dubbelsängar Standard
Bodde på maj 2024
Affärsresenärer
7 recension
8.0/10
Mycket bra
Publicerades 18 juni 2024
Does not have something for an Indian Vegetarian Person. Even the Bread have eggs. VERY Difficult to use paid breakfast.
Översätt
Svar från boendet: Dear Guest,Thank you for sharing the experience of your stay at Holida Inn Shenzhen Donghua. We would like to take this opportunity to apologize for any inconvenience our restaurant services may have caused you. Your comments about the breakfast issue has been documented and will certainly be looked into. We hope this would not deter you from choosing Holida Inn Shenzhen Donghua again in the future. We look forward to welcoming you back to our hotel again. Thank you!Sincerely,