Grand Mercure Shenzhen Nanshan

Undvik det här hotellet! De lurar dig att skanna QR-koder, ger dig sedan ett rum med låg standard och ljuger sedan och säger att de kommer att uppgradera dig, vilket får dig att tacka dem trots allt. De kringgår till och med plattformen för att få ditt telefonnummer och trakasserar dig med samtal när du är upptagen. Min kollega bad specifikt om ett dubbelrum med fönster från golv till tak (det fanns två billigare alternativ, men jag noterade att det hade ett litet fönster). I receptionen bad de mig att skanna en QR-kod för att uppgradera, och sedan visade det sig vara det lilla fönstret som visas på bilden. Rummet var otroligt smutsigt, med oidentifierade fläckar över hela soffan. Rummet låg bredvid teknikrummet, vilket gjorde det omöjligt att sova hela natten. Luftkonditioneringen och badrumslampan gav ifrån sig extremt höga ljud. Avloppet luktade hemskt och korridoren stank av mögel. Det var hemskt, bara 0,5 stjärnor eftersom plattformen inte tillåter negativa recensioner…

Frukosten var lite bristfällig... Rummet luktade avlopp. Det var väldigt litet, inte typiskt för kinesiska hotell. Luftkonditioneringen justerade inte temperaturen.

A decent sized room and has all the amenities you need. Check in was smooth and the receptionist was friendly and helpful. The lobby is clean and has a servicing robot which could deliver your orders to your room directly. I would come again in the near future, a nice hotel indeed.

Room was very comfortable and clean, staff were very friendly and helpful. Conveniently located with a lot of local food eateries nearby. 8 mins walk from the nearest Nanshan MTR station

For the price, you really can’t complain much. I received an offer to upgrade which i accepted. Bed was comfortable, and room was beautiful and spacious. Breakfast felt like it was at the level of a domestic hotel chain. I just have some feedback for the hotel: - The lobby is too dark at night. As a solo female traveller, it was a bit unsettling to get back late at night in darkness. Nonetheless, the surrounding are was very vibrant at night and felt safe. - Room was dusty.

Beautiful room, very clean and silent hotel. the pillows, the bed very comfortable. Best Hotel in Shenzhen.

Wonderful and Clean room Nice breakfast with a lot of choices

On a side road close to the main Nanshen road, it means it's much quieter than others on the road.  5-8min walk to Metro line 11 & 12  Some bakeries and general stores next door.  Bedroom is large and clean. Big TV with streaming  A fridge is also in the room  USB outlets are next to bed The toilet is a bidet toilet, it's a good feature.  One issue with the bathroom is that although the shower is in one section and the toilet in another section, the barrier between them is made of clear glass, so if you are in the shower, you can see someone using the toilet.  The gym is acceptable and the laundry room is good Breakfast is in a large room, mix of chinese and western food including a chef-made noodle bar.

It was a clean hotel and an excellent location. The popular Shopping and dinning area was 10 mins drive away. Great fruits are offered every evening.