Sentosa Hotel (Feicui)

Sentosa Hotel (Feicui) recensioner

Sentosa Hotel (Feicui)

1 Jinji Road (Jinji Lu), Nanshan District, Shenzhen, Guangdong, 518052, ChinaVisa hotellinformation
Sentosa Hotel (Feicui)
Sentosa Hotel (Feicui)Sentosa Hotel (Feicui)Sentosa Hotel (Feicui)
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Gästrecensioner

4.6/5
Enastående
2301 recension
Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.5
Service4.6
Renlighet4.6
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Utsökt frukost(85)
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Utmärkt för affärsresor(48)
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Utsökt buffé(11)
Negativa recensioner(54)
Bigman
Superior-rum i kingsize
Bodde på feb. 2025
Affärsresenärer
29 recension
5.0/5
Enastående
Publicerades 29 mars 2025
Very good location where near by the train station and very good hygiene, good service and very polite the staff .
Översätt
Svar från boendet: 尊敬的賓客您好!非常感謝您選擇下榻深圳聖淘沙酒店(翡翠店),感謝您在百忙之中抽空對您的入住體驗進行點評和分享給其他賓客,您的耐心和細緻點評是對我們服務最大的肯定。我們會不斷優化我們的服務和產品給您帶來更好的體驗。真誠的期待您的再次光臨,祝您出行愉快,工作順利!
pauline cassieopeia
Boutique Double Room
Bodde på sep. 2024
Ensamresenärer
6 recension
5.0/5
Enastående
Publicerades 11 nov. 2024
Walking distance to my fav tourist spot Nan tou ancient city, kind spread of buffet breakfast & too bad i didn't get to use the gym and indoor pool facilities provided by the independent fitness centre here 😀 Thanks for the complimentary upgrade for a more spacious room 能步行至南头古城,早餐选择蛮多&只可惜我没用着第三方健身房的室内泳池🤣
Översätt
Svar från boendet: 尊敬的賓客,感謝您選擇下榻聖淘沙酒店(翡翠店)感謝您對我們的肯定與支持,您的鼓勵是我們前進的動力,我們會再接再厲不辜負您的好評。酒店地處繁華地段,有着都市的便捷,是您温馨的小窩,也是您温暖身心的一隅,期待您的再次光臨,祝生活愉快!
Gästanvändare
Boutique Twin Room
Bodde på juli 2024
Familj
2 recension
2.5/5
Publicerades 10 aug. 2024
空調抽濕很差. 也嘈. 溫度也最多21 度. 所以房間有霉味及塵蟎. Humid room without good air-conditioner dehumidification. Insufficient evaporator low temp cause. Noisy aircon with high sensible less latent. Smelly room and itchy dust flea.
Översätt
Svar från boendet: 尊敬的貴賓,非常感謝您選擇入住聖淘沙酒店翡翠店,並抽出寶貴的時間與我們分享您的入住體驗。為您帶來不好的入住體驗,我們深表歉意,對於您反應的問題我們已分享至酒店相關部門認真的調查和及時的整改,請允許我們向您表達最誠摯的歉意,我們希望在不久的將來誠邀您再次體驗併為您奉上更好的服務。
STKH74
Boutique Double Room
Bodde på dec. 2024
Affärsresenärer
12 recension
2.7/5
Publicerades 25 jan. 2025
Old hotel Terrible breakfast Super location Super surroundings Zero service or don’t expect service
Översätt
Svar från boendet: 尊敬的賓客,您好!非常感謝您的入住及點評。客人的關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。從您的點評中,我們很遺憾的看到此次入住給您帶來不好的體驗,服務是客人對酒店的核心感受,給您帶來的不便我們表示歉意。對於你反饋的問題酒店非常重視並積極改進,您的寬容和理解是對我們工作的鼓舞和支持!心自然,身自在!聖淘沙翡翠店全體員工衷心期待您的再次光臨!
Gästanvändare
Boutique Double Room
Bodde på okt. 2024
Ensamresenärer
12 recension
4.5/5
Utmärkt
Publicerades 18 nov. 2024
Hope and Love
Översätt
Svar från boendet: 非常感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的完美期望。關於您提及的每一條寶貴的建議我們都將分享至酒店每一位員工,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,我們一定會做到更好爭取您下次完美的五分,誠邀您的再次到來。
Anonym användare
Deluxe-dubbelrum
Bodde på feb. 2024
Familj
19 recension
3.2/5
Publicerades 17 mars 2024
The hotel could be great with some improvements. The location is great, access to a variety of food and a subway. Breakfast is ok. The reception staff doesn't speak English so it's hard to communicate. When we ordered food online they sometimes just didn't put it into the delivery robot nor did they call the guests to at least notify them about the delivery. They don't seem to care. The pool is great and staff there is very nice. The wifi in the hotel is horrible, the tv only worked for 2 days with very bad reception. The carpet in the hotel is dirty and gives the hotel an outdated look. But the price of the hotel is affordable so ...
Översätt
Svar från boendet: 非常感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的完美期望。關於您提及的每一條寶貴的建議我們都將分享至酒店每一位員工,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,我們一定會做到更好爭取您下次完美的五分,誠邀您的再次到來。
GGrana
Boutique Double Room
Bodde på feb. 2024
Ensamresenärer
5 recension
4.5/5
Utmärkt
Publicerades 9 mars 2024
The location is excellent ! Close to metro where you can choose Line 1 and 3. There is a mall, reatuarant, cafe,24 hrs convenient shop. There is a large gym and 2 swimming pools. The restuarant nearby is open to 5 am [5 am.. yes!!] Over all is at 5 star hotel standard. They provide everything you need during your stay. The room and rest room are clean but the carpet smell ..old and dusty. Breakfast is good. Overall is sastified.
Översätt
Svar från boendet: 非常感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的完美期望。關於您提及的每一條寶貴的建議我們都將分享至酒店每一位員工,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,我們一定會做到更好爭取您下次完美的五分,誠邀您的再次到來。
Gästanvändare
Boutique Double Room
Bodde på juni 2024
Ensamresenärer
7 recension
4.7/5
Otroligt
Publicerades 31 juli 2024
Exactly as it looked in the pictures! (Which is rare! XD) (Well, the carpet is a bit old and stained, but that didn't bug me). Essentially no cigarette smell. Not moldy. Surprisingly nice gym, and a nice, quite large outdoor pool area, complete with wicker seats. I very much enjoyed my stay! :)
Översätt
Svar från boendet: 親愛的朋友:您好!流溪緩緩,時光柔軟,感謝親對聖淘沙翡翠店的支持,我們會延續一如既往的好品質和更加完善的服務,您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對酒店的支持。期待您的再次光臨,祝您開心的度過每一天!
Ann tells the truth
Boutique Twin Room
Bodde på aug. 2024
Familj
24 recension
3.0/5
Publicerades 25 sep. 2024
everything is average only, nothing outstanding. Not a cost effective hotel.
Översätt
Svar från boendet: 非常感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的完美期望。關於您提及的每一條寶貴的建議我們都將分享至酒店每一位員工,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,我們一定會做到更好爭取您下次完美的五分,誠邀您的再次到來。
Gästanvändare
Boutique Twin Room
Bodde på maj 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 5 juli 2024
Carpets need to be replaced, otherwise the hotel is a good choice for a short stay in Shenzhen. Location is convenient, lots of restaurants and the staff is very helpful.
Översätt
Svar från boendet: 非常感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的完美期望。關於您提及的每一條寶貴的建議我們都將分享至酒店每一位員工,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,我們一定會做到更好爭取您下次完美的五分,誠邀您的再次到來。
Gästanvändare
Boutique Double Room
Bodde på maj 2024
Ensamresenärer
16 recension
5.0/5
Enastående
Publicerades 10 juni 2024
Lovely big room with writing desk, liaise lounge and big bed - which was super comfy. The bathroom was a decent size with an excellent, powerful shower. The gym was (I think) also a commercial gym so the quality of cardio and weight machines was very good (mainly free weights with a few squat racks). The swimming pool was clean with wide swimming lanes with deck chairs and loungers available (pity the weather wasn’t better). I come to Shenzhen a lot and this was the best hotel find for value for money and location (5 minute walk to the metro and it took less than 40 minutes to get to the airport). I’d highly recommend this hotel - lovely service as well including tolerating my horrific attempts at Chinese!
Översätt
Svar från boendet: 尊敬的賓客您好!非常感謝您選擇下榻深圳聖淘沙酒店(翡翠店),感謝您在百忙之中抽空對您的入住體驗進行點評和分享給其他賓客,您的耐心和細緻點評是對我們服務最大的肯定。我們會不斷優化我們的服務和產品給您帶來更好的體驗。真誠的期待您的再次光臨,祝您出行愉快,工作順利!
Noppakorn
Boutique Double Room
Bodde på sep. 2023
Affärsresenärer
6 recension
4.2/5
Mycket bra
Publicerades 6 nov. 2023
I was upgraded to a huge room. However, the night I stayed was electric downed for half an hour. (a little bit scary) Overall is good. The carpet look dirty, hotel should consider updating it.
Översätt
Svar från boendet: 非常感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的完美期望。關於您提及的每一條寶貴的建議我們都將分享至酒店每一位員工,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,我們一定會做到更好爭取您下次完美的五分,誠邀您的再次到來。
Gästanvändare
Superior-dubbelrum
Bodde på sep. 2023
Par
47 recension
2.5/5
Publicerades 22 okt. 2023
The audiovisual quality of the TV was awful. The room looks a bit old but the toilet is clean.
Översätt
Svar från boendet: 感謝您入住聖淘沙翡翠店並與我們反饋您的入住感想,非常抱歉此次入住未能達到您的期望,酒店歷經無數接待,設施難免留下歲月的痕跡,我們會繼續加強對設備設施的日常維護與保養。同時我們一直致力於為賓客提供温馨舒適的住宿環境,為您打造貼心的“家外之家”,我們也將以更為優質的服務來彌補此次的不足,希望您繼續關注和支持我們。再次謝謝您的點評,真誠期待您的再次光臨。
Gästanvändare
Boutique Double Room
Bodde på mars 2024
Par
8 recension
1.0/5
Publicerades 10 apr. 2024
The worst hotel ever I stayed in China, very dirty and smelly rooms. The carpet was dirty. Western Breakfast was not fresh
Översätt
Svar från boendet: 非常感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的完美期望。關於您提及的每一條寶貴的建議我們都將分享至酒店每一位員工,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,我們一定會做到更好爭取您下次完美的五分,誠邀您的再次到來。
Alvin Kia Seng
Boutique Double Room
Bodde på juni 2024
Par
5 recension
4.0/5
Mycket bra
Publicerades 8 okt. 2024
Hotel location is near amenities and metro station.
Översätt
Svar från boendet: 非常感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的完美期望。關於您提及的每一條寶貴的建議我們都將分享至酒店每一位員工,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,我們一定會做到更好爭取您下次完美的五分,誠邀您的再次到來。