Xana Hotelle (Shenzhen Luohu Dongmen)

Xana Hotelle (Shenzhen Luohu Dongmen) recensioner

Xana Hotelle (Shenzhen Luohu Dongmen)

No.2019 Wenjin Middle Road, Luohu District, Shenzhen, Guangdong, 518001, ChinaVisa hotellinformation
Xana Hotelle (Shenzhen Luohu Dongmen)
Xana Hotelle (Shenzhen Luohu Dongmen)Xana Hotelle (Shenzhen Luohu Dongmen)Xana Hotelle (Shenzhen Luohu Dongmen)
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Gästrecensioner

9.3/10
Enastående
2550 recension
Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.2
Service9.4
Renlighet9.3
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Alla recensioner(2550)
Positiva recensioner(2470)
Recensioner med foton/video(592)
Vänlig personal i receptionen(238)
Elegant miljö(207)
Lätt att ta sig runt(168)
Stora rum(138)
Utmärkt för affärsresor(68)
Utsökt frukost(60)
Har bott här flera gånger(29)
Negativa recensioner(80)
Pearl_Chow
Den Guest Room King Bed
Bodde på mars 2025
Res med vänner
11 recension
8.0/10
Mycket bra
Publicerades 1 maj 2025
The location is great. But the room is a bit dirty and old. I may not choose this hotel next time
Översätt
Svar från boendet: 親愛的男神/女神：您好！感謝您對小希各方面的認可！但是我們知道距離您心目中的全五分標準還有一定的差距，我們會繼續努力的！
noname.
Audio-Visual Double Bed Room (Tencent VIP)
Bodde på jan. 2025
Par
27 recension
10.0/10
Enastående
Publicerades 3 feb. 2025
Rood is good Staff is nice Environment is good Breakfast is good
Översätt
Svar från boendet: 親愛的男神/女神：您好！感謝您這麼認真的點評，以及對我們服務和酒店品質的肯定，小希一定會認真做好每個細節，讓消費者更加滿意，誠摯的邀請您再次前來體驗，小希再接再厲給您優質的服務！
Nishitkumar
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Annat
3 recension
10.0/10
Enastående
Publicerades 29 dec. 2024
I really like this hotel. Have started many times and service is very good.
Översätt
Svar från boendet: Thank you very much for your support and we will continue to work hard to bring you a better stay experience
dd1106
Audio-Visual Double Bed Room (Tencent VIP)
Bodde på nov. 2024
Par
20 recension
9.0/10
Utmärkt
Publicerades 13 jan. 2025
The place near dongmen quite convenient to shopping however is quite noisy
Översätt
Svar från boendet: 非常感謝國際友人的入住，也非常感謝您的真實評價，翻譯過來就是：酒店不錯，距離東門近，但是噪雜。容我給各位廣大羣眾解釋，我們的地理位置距離蓮塘口岸，東門步行街，萬象城，國貿，水貝珠寶城，正正好位於中心點，噪雜是因為羅湖區是比較煙火氣的一個區，本地人，長住客居多，小吃啊，美食啊，足足的，歡迎前來體驗。
adidasboy81
Den Guest Room King Bed
Bodde på juli 2024
Ensamresenärer
21 recension
8.5/10
Mycket bra
Publicerades 18 aug. 2024
Room is big and service is good. Just the location is bit far from 東門.if by walk take around 30 mins by taxi around 15 rmb
Översätt
6/16
Svar från boendet: Thank you very much for your review, we are also sorry for the far location, sorry for the bad experience. Thank you very much for the comments of international friends, indicating that our room is still OK, and has been recognized by you, but the location is slightly worse, but we are still in the center.
Gästanvändare
Den Guest Room King Bed
Bodde på feb. 2025
Par
17 recension
10.0/10
Enastående
Publicerades 24 mars 2025
Big room. Convenient location. Clean in general but there are some signs of use in the shower room.
Översätt
Svar från boendet: 親愛的男神/女神：親，您能百忙中抽空給小希5分好評，是對小希莫大的鼓勵
Anonym användare
Den Guest Room King Bed
Bodde på jan. 2025
Par
3 recension
8.5/10
Mycket bra
Publicerades 23 feb. 2025
Room quite spacious, with good toiletries and sloppy provided. However bed mattress too soft. Location is ok , 25 mins walk to the main Dongmen pedestrian shopping street . Good eateries close by even late night. Very reasonable hotel rates.
Översätt
Svar från boendet: 親愛的男神/女神：春風十里，不及您的好評二字，小希會繼續不斷的努力，用更好的服務來迎接您的再次到來,5星是對我們最大的支持，有任何不滿意的及時聯繫我們，我們24小時專人在線的喲~床墊太軟可以給您換硬一些的喲！
Julia Kovaleva
Executive Double Bed Combination Room
Bodde på juli 2024
Ensamresenärer
6 recension
8.5/10
Mycket bra
Publicerades 20 aug. 2024
Compared to the most of hotels in China this Hotel is fresh and has nice design. Staff at the checking desk is nice even though no one speaks English at all. Right next to hotel Starbucks and Macdonalds, also plenty of Chinese cafes, massages, Dongmen street is in walking distance. Overall experience is not bad even though in the first night I wasn’t able to sleep because of neighbors from the floor above were making noises for all night. And rooms are not soundproof. Thanks to Trip.com team for helping me resolve this situation, customer support is just fantastic! so next day hotel apologized and gave me a new room, with a nicer view and quiet. Also big thanks to the manager of hotel 胡经理 for being such big professional, they gave me refund for that sleepless night and changed the room. So overall experience was good.
Översätt
Svar från boendet: Thank you very much for staying in our hotel. We sincerely apologize to you and thank you for your comments. Thank you very much for your approval. If the five-star reviews are good, manager Hu will be even happier ~ ~ I wish you a happy life ~ ~
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 15 dec. 2024
Jiudianhenhao 👍👍👍good
Översätt
Svar från boendet: 親愛的男神/女神：有朋自遠方來 不亦樂乎，可以在這繁華的城市與您相遇，真是小希莫大的榮幸，留下您的足跡，小希很期待與君下一次的相聚！
Lawrence
Den Guest Room King Bed
Bodde på nov. 2024
Par
1 recension
10.0/10
Enastående
Publicerades 17 jan. 2025
We were upgraded to a bigger room. The room was clean, and the bed was comfortable. It met the standard you expected at this price.
Översätt
Svar från boendet: 非常感謝國際友人的真實點評，其實對待每一位顧客，我們都會優先考慮給予升級更好的房間，大家都是相互平等的，很多客人扯高氣昂的來到前台就要求我們升級，我們反而不會答應，有説有笑我們大家像朋友一樣，我們都好安排，這是我們新提出的“老友計劃”概念，有朋自遠方來，我們大家都是朋友！再次感謝您的點評，祝您生活愉快！Thank you very much for the real comments of international friends, in fact, treat every customer, we will give priority to upgrading to a better room, everyone is equal to each other, many guests come to the front desk to ask us to upgrade, we will not agree, there is a joke that we are all like friends, we are good to arrange, this is our new "old friends plan" concept, there are friends from afar, we are all friends! Thank you again for your review and have a great day!
Gästanvändare
Xi'an Goddess Room (Bubble Bath Set)
Bodde på juli 2024
Par
2 recension
10.0/10
Enastående
Publicerades 10 aug. 2024
Room is new and big. Spacious with a big toilet.
Översätt
Svar från boendet: Dear god/Goddess: Hello! See your comments and recognition of us, Small Hope Heart is very happy! Like the summer wind, like the rain in June, like the clear sky, like Tiffany Blue's Lake, the heart is very warm, your satisfaction and support let Xiaoxi more efforts to show better service, to your every journey has a home warmth, small hope on the Xi Bank Hotel Shenzhen Luohu East Gate flagship store is always waiting for your arrival and small hope has a wonderful encounter, small hope again I wish you a happy life! Have a nice day!
Visakhan
Den Guest Room King Bed
Bodde på okt. 2024
Affärsresenärer
3 recension
10.0/10
Enastående
Publicerades 25 nov. 2024
I love to stay at this place as it’s a very convenient location and the staff here are so amazing. A special note of thanks to Miss Ling who is conversant in English and goes out of the way to be helpful.
Översätt
Svar från boendet: Thank you very much for your support and recognition of our hotel. It's my pleasure to be of assistance. Looking forward to your coming again in the future, we will continue to provide you with better service
Kara Lau
Deluxe-tvåbäddsrum
Bodde på okt. 2024
Familj
22 recension
9.5/10
Otroligt
Publicerades 27 nov. 2024
The room is clean and location is next to a metro. If you walk to the side of the street, lots of restaurants and convenience stores nearby. It is walking distance to Dongmen. The rooms are fairly clean. Love that they have a robot to deliver your goods
Översätt
Svar från boendet: Thank you very much for your serious comments, we are sorry for not being able to give you a full score experience, and sincerely invite you to come again to experience and give you better service, I hope you can be satisfied.
Gästanvändare
Den Guest Room King Bed
Bodde på dec. 2024
Par
1 recension
10.0/10
Enastående
Publicerades 3 jan. 2025
The room is clean and the facilities are well maintained.
Översätt
Svar från boendet: 親愛的男神/女神：您好！感謝您這麼認真的點評，以及對我們服務和酒店品質的肯定，小希一定會認真做好每個細節，讓消費者更加滿意，誠摯的邀請您再次前來體驗，小希再接再厲給您優質的服務！
Grace
Landscape Bathtub Double Bed Room
Bodde på nov. 2024
Res med vänner
2 recension
10.0/10
Enastående
Publicerades 8 dec. 2024
Good hotel comfortable enjoy this staying
Översätt
Svar från boendet: Thank you very much for your praise, it is our pleasure to provide you with good service. Looking forward to your next stay