No.3 Yanshan Road, Nanshan District, Shenzhen, Guangdong, 518067, China
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Rum (62)
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10/10
Gästanvändare
10/10
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Utvalt (10)
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Exteriör (21)
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9.0/10
Gästanvändare
10/10
Te
Restauranger (29)
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10/10
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10/10
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Semester och rekreation (23)
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10/10
Anonym användare
9.0/10
Otgonkhuu Amsarvaa
Allmänna utrymmen (22)
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10/10
Gästanvändare
10/10
Zhangshumin Dragon Chang
Uppladdat av användare (152)
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10/10
蘭晶靈Tina
10/10
Gästanvändare
9.5/10
laujelly
10/10
蘭晶靈Tina
10/10
蘭晶靈Tina
10/10
Neihuadazhaopu
Nära hotellet (25)
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9.5/10
Graeme (高天乐Photographer)
10/10
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Vi erbjuder prisgaranti
1 natt
Gästrecensioner
9.6/10
Excellent
768 recension
För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör9.7
Bekvämligheter9.4
Service9.6
Renlighet9.6
Daren
Svit Deluxe med 2 sovrum
Bodde på sep. 2023
Familj
23 recension
10/10
Enastående
Publicerades 4 okt. 2023
Överträffade förväntningarna, rummet var extremt stort, rymligt och rent. Alla vitvaror finns tillgängliga, rummet är väldigt tyst och det är väldigt högt i tak. Det är ganska bekvämt, servicepersonalen i receptionen är mycket trevlig och platsen är också bra. En mycket trevlig upplevelse.
KälltextÖversatt av Google
Svar från boendet: Hej, vänligen ta emot uppriktiga hälsningar från Shenzhen Eden Ascott Service Apartment! Vi är mycket glada att du gillar vår servicelägenhet. Tack så mycket för ditt erkännande av alla aspekter av lägenheten. Din tillfredsställelse är vår eviga strävan och motivation. Vi följer principen att betjäna varje gäst väl och göra varje gäst i Gästerna kan känna värmen från hemmet. Tack igen för din vistelse och vi ser verkligen fram emot ditt nästa besök. Med vänlig hälsning! Gästserviceteam
Lorena C
Studio Executive
Bodde på mars 2025
Res med vänner
31 recension
10/10
Enastående
Publicerades 27 apr. 2025
I've stayed here before, mostly when it was owned by two other establishments. Staff is alw professional, service is alw 5 star. The menu is much better than it was last year, with diverse Chinese and western options; but not cheap.
This time, upgraded to a 2 bedroom. The master suite has a tub, the other bath has a shower. Lovely. But there are a few things that were not supreme. The actual address goes to the residential side, not the short term rental side. The living room wall was not clean, there was trash in the trash cans. No slippers, but still robes.
I like the area and the people so I will still stay here again. Honestly, if I had let them know about the not supreme issues; I feel confident that they would have fixed it. But I was too tired and that is someone else's job.
Översätt
Svar från boendet: Dear , Guest Thank you so much for taking the time to share your detailed feedback about your recent stay with us. We truly appreciate your kind words regarding our staff's professionalism and the five - star service. It's also great to hear that you've noticed the improvements to our menu and enjoyed the variety of options! We sincerely apologize for the inconveniences you encountered during your stay. Regarding the cleanliness issues in the living room and the trash in the cans, this is not up to our usual standards, and we've already stepped up our cleaning procedures and will conduct more in - depth training for our housekeeping team to ensure this doesn't happen again. The lack of slippers is also a oversight on our part, and we'll make sure they are provided in all rooms moving forward. We're delighted to know that despite these issues, you still had a positive overall experience and would choose to stay with us again. If there's anything else we can do to make your future stays more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!
Gästanvändare
Studio executive (tvåbäddsrum)
Bodde på apr. 2025
Familj
8 recension
10/10
Enastående
Publicerades 3 maj 2025
It wasn't bad. The location was close to the sea world, so it was good to meet my friends.
Översätt
Svar från boendet: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Suoyoudefannaosuohaihai
Studio executive (tvåbäddsrum)
Bodde på apr. 2025
Par
2 recension
10/10
Enastående
Publicerades 5 maj 2025
Tina & Ula gave us an amazing service and made our stay here pleasant.
Översätt
Svar från boendet: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Anonym användare
Svit Deluxe med 2 sovrum
Bodde på maj 2024
Familj
6 recension
10/10
Enastående
Publicerades 27 juni 2024
Great place for a family! The room is spacious and well maintained. It’s a serviced apartment so the room comes with pots, pans, cutlery, and all that you need including the washing machine. We stayed here for 4 nights in room 5203 after returning our apartment as we are relocating elsewhere, and the staff made sure we’re taken care of. I can’t praise the service team enough, from the front desk to the restaurant, as well as the cleaning team. They are excellent and very accommodating. What a great value for money for the service and comfort you receive.
Översätt
Svar från boendet: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Gästanvändare
Ett sovrum Executive
Bodde på feb. 2024
Ensamresenärer
2 recension
9.0/10
Utmärkt
Publicerades 10 mars 2024
The location was ideal, in that it was not far from major activities new SeaWorld. Amenities at the apartment was very good and appropriate. Cleaniliness inside bedside lamps were a little dirty, but otherwise the apartment was clean.
Översätt
Svar från boendet: Dear guest,Thank you for taking the time to share your stay experience at Ascott Aden Shenzhen. I note that improvements need to be made regarding the housekeeping cleanliness. I sincerely apologize for the inconvenience caused. Your comment is highly appreciated and please rest assured that I will coordinate the plans for these enhancements with the respective team members. We look forward to welcoming you again to stay with us.Guest Service Manager
Trovon Ankiah
Studio Executive
Bodde på sep. 2023
Ensamresenärer
17 recension
10/10
Enastående
Publicerades 24 okt. 2023
Wow, this hotel is so cool. It has a beautiful reception area and it has a gym restaurant and a pool.
The hotel rooms are nice and spacious. I wouldn't even call it a hotel. Because its more like serviced apartments rather than a hotel.
It is a little expensive price wise but the stay was worth every penny.
I am definitely coming back to stay there again
Översätt
Svar från boendet: Dear guest,Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Aden Shenzhen. We look forward to welcoming you again to stay with us.Guest Service Team
LeoGomez90
Studio Executive
Bodde på feb. 2023
Affärsresenärer
12 recension
9.5/10
Otroligt
Publicerades 26 mars 2023
I recently stayed at the Ascot in Shenzhen Nanshan and was impressed with the overall experience. The hotel is located in a convenient location, with easy access to nearby shopping and dining options.
The room itself was spacious and well-appointed, with modern decor and comfortable furnishings. The bed was particularly comfortable, with high-quality linens and pillows that provided a great night's sleep.
The hotel's facilities were also impressive. The gym was well-equipped and maintained, and the pool area provided a relaxing escape from the hustle and bustle of the city. The hotel staff were friendly and attentive, and went out of their way to ensure that my stay was enjoyable.
In terms of dining options, the hotel's on-site restaurant offered a great selection of local and international cuisine, with high-quality ingredients and attentive service. The breakfast buffet was particularly impressive, with a wide variety of options to suit all tastes.
Overall, I would highly recommend the Ascot in Shenzhen Nanshan to anyone looking for a comfortable and convenient stay in this vibrant city. The hotel's facilities, service, and location make it a great choice for both business and leisure travelers alike.
Översätt
Svar från boendet: Dear guest,Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Aden Shenzhen. We look forward to welcoming you again to stay with us.Guest Service Team
Massimiliano Go
Studio Premier Executive
Bodde på jan. 2023
Res med vänner
59 recension
7.0/10
Publicerades 13 feb. 2023
The apartment looks old, not refreshed since long time..for that price it can be fine better places
Översätt
Svar från boendet: Dear _TTHK495770,Thank you for your valued patronage,I have noted your observations and suggestions for improvement to the room maintance. We will certainly take them into account when we review with the respective team members. We seek your patience and understanding as these improvements may require time to be implemented. We look forward to welcoming you again, giving us another opportunity to serve you better.Front Office Manager: Kelly
Graeme (高天乐Photographer)
Studio Executive
Bodde på dec. 2022
Par
76 recension
9.5/10
Otroligt
Publicerades 27 jan. 2023
Really close to the subway station and in an excellent location beside the excellent Sea World.
Hotel is modern and clean. Really good service from the staff.
View from the room is nice (see picture) and there is a good balcony and bathtub too.
Breakfast is decent with great bread and coffee as well as vegetables etc.
Översätt
Svar från boendet: Dear E11026, Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Aden Shenzhen. We look forward to welcoming you again to stay with us Guest Service Manager