1/f, building C, Huasheng Tai Science and Technology Building, 36 aviation road, Sanwei community, Hangcheng Street, Bao'an District, Shenzhen, Guangdong, ChinaVisa hotellinformation
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1 natt
Gästrecensioner
4.4/5
876 recension
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I don't have enough words of appreciation to the staff. We had a terrible experience with the taxi driver that brought us from the airport. He was aggressive to us, yelled at us, punched the car and threw his phone just because alipay was not working due to the lack of phone/internet signal. Even, he closed us in the taxi and wasn't allowing us to leave. Finally, when my husband could, he ran for help at the reception to ask for help. The lady at the front desk was super quick and sorted out everything so fast. Also they got us a free taxi the following day. They were super helpful and caring. The hotel was really nice and clean, full of amenities. The price is super good. Really close to the airport and has convenience stores and restaurants right next to. So, I highly recommend this hotel, in particular the Japanese style room.
Översätt
Svar från boendet: Thank you for your trust and support in Kenoya. 'Special love for you makes me believe in myself more and more.' As a loyal partner of Ya'er, these 'unique' qualities are worth having. Thanks to your recognition and support, as well as those like you, for Kenoya's achievements today, we are grateful and will continue to work hard to repay you with better service! thank you.
Elizaveta
Discount Double Room
Bodde på sep 2024
Res med vänner
19 recension
4.2/5
Mycket bra
Publicerades 21 sep 2024
WiFi is only available for Chinese. The door lock of the first room was broken, so we changed the room. The bathroom is so visible that it is strange.
Översätt
Svar från boendet: Dear guest, hello. Thank you very much for choosing our hotel. The hotel's WiFi requires a verification code to be collected from your mobile phone number in order to log in. Since your mobile phone number cannot receive the verification code for the mainland signal, we can only provide you with the login password collected from our staff's mobile phone number; Our bathroom doors are designed uniformly, with dry and wet separation for convenient use by guests. If you have any better suggestions, please feel free to contact us at any time. Thank you again for your stay and we wish you a pleasant journey!
_Jess_
Discount Double Room
Bodde på ago 2024
Par
7 recension
4.7/5
Otroligt
Publicerades 21 ago 2024
It’s abit weird the room is located at the middle of the staircase lol. But overall it’s good, stayed a night as nearby the airport. All good
Översätt
Svar från boendet: 感謝您對凱諾雅的信賴與支持,'‘特別的愛給特別的你,讓我越來越相信自己’‘,作為雅兒的忠實夥伴,這些“獨特”您值得擁有。因為有您以及像您一樣的人對凱諾雅的肯定和支持,才有瞭如今凱諾雅的成就,我們心懷感恩,我們也將再接再厲,用更好的服務回報您!謝謝
Gästanvändare
Discount Double Room
Bodde på jul 2024
Ensamresenärer
12 recension
4.7/5
Otroligt
Publicerades 2 jul 2024
I recommend this hotel if you have an early flight to catch. They also provide a free pickup and drop off service which was good.
Översätt
Svar från boendet: 感謝您對凱諾雅的信賴與支持,'‘特別的愛給特別的你,讓我越來越相信自己’‘,作為雅兒的忠實夥伴,這些“獨特”您值得擁有。因為有您以及像您一樣的人對凱諾雅的肯定和支持,才有瞭如今凱諾雅的成就,我們心懷感恩,我們也將再接再厲,用更好的服務回報您!謝謝
Bach Dieu
Xishi Double Bed Room
Bodde på may 2024
Ensamresenärer
3 recension
5.0/5
Enastående
Publicerades 2 may 2024
We booked Kai Nuoya hotels twice. I checked the price on Trip.com and found this hotel has the cheapest price. The room is clean, near the airport, receptionist numbers 5 was so helpful and enthusiastic. The hotel will take your to the Airport for free. I highly recommend this hotel.
非常感谢五号服务员帮助我们很多,还送我一个非常可爱的钥匙链。下次我们一定选者你们的酒店。
Översätt
Svar från boendet: 感謝您對凱諾雅的信賴與支持,'‘特別的愛給特別的你,讓我越來越相信自己’‘,作為雅兒的忠實夥伴,這些“獨特”您值得擁有。因為有您以及像您一樣的人對凱諾雅的肯定和支持,才有瞭如今凱諾雅的成就,我們心懷感恩,我們也將再接再厲,用更好的服務回報您!謝謝
Siddharth Harivadan
Discount Double Room
Bodde på oct 2024
Affärsresenärer
9 recension
4.0/5
Mycket bra
Publicerades 5 dic 2024
Nice rooms with everything you ever want. Welcoming staff. Great airport pickup and drop service. Definitely recommend
Översätt
Svar från boendet: Thank you for your trust and support in Kenoya. "Special love for you makes me believe in myself more and more." As a loyal partner of Ya'er, these "unique" qualities are worth having. Thanks to your recognition and support, as well as those like you, for Kenoya's achievements today, we are grateful and will continue to work hard to repay you with better service! thank you
JovanJovan
Deluxe Queen Room (With bathtub)
Bodde på dic 2024
Par
22 recension
5.0/5
Enastående
Publicerades 12 dic 2024
Front desk is helpful and friendly. Check-in was a breeze.
Översätt
Svar från boendet: Thank you for your trust and support in Kenoya. "Special love for you makes me believe in myself more and more." As a loyal partner of Ya'er, these "unique" qualities are worth having. Thanks to your recognition and support, as well as those like you, for Kenoya's achievements today, we are grateful and will continue to work hard to repay you with better service! thank you
dyhdushe
Business Double Room
Bodde på sep 2024
Affärsresenärer
6 recension
5.0/5
Enastående
Publicerades 5 nov 2024
Very good hotel, beautiful environment, clean and hygienic, good service
Översätt
Svar från boendet: Thank you for your trust and support in Kenoya. "Special love for you makes me believe in myself more and more." As a loyal partner of Ya'er, these "unique" qualities are worth having. Thanks to your recognition and support, as well as those like you, for Kenoya's achievements today, we are grateful and will continue to work hard to repay you with better service! thank you
Gästanvändare
Discount Double Room
Bodde på mar 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 15 mar 2024
My stay was great with free shuttle transfer and very pleasant people working in the hotel, especially front desk manager n.2 😊
Översätt
Svar från boendet: 感謝您對凱諾雅的信賴與支持,'‘特別的愛給特別的你,讓我越來越相信自己’‘,作為雅兒的忠實夥伴,這些“獨特”您值得擁有。因為有您以及像您一樣的人對凱諾雅的肯定和支持,才有瞭如今凱諾雅的成就,我們心懷感恩,我們也將再接再厲,用更好的服務回報您!謝謝
Ho Lun
Discount Double Room
Bodde på ene 2024
Affärsresenärer
48 recension
5.0/5
Enastående
Publicerades 28 ene 2024
Clean and nice as always. The WeChat customer service lady is very very helpful. Highly recommended.
Översätt
Svar från boendet: Hello! Thank you for your 5-point review! Every city always has reasons to miss, every season has scenery that we are reluctant to part with, and every hotel has their sweet and warm memories. I hope Kainuoya will be the most warm and unique one in your memories! Go back to Kenoya often and have a look. Wishing you all the best!
ZHENNI
Discount Double Room
Bodde på ene 2024
Familj
9 recension
4.7/5
Otroligt
Publicerades 28 ene 2024
This was the second time to booked this hotel. Very convenient.
free shuttle
Översätt
Svar från boendet: Hello! Thank you for your 5-point review! Every city always has reasons to miss, every season has scenery that we are reluctant to part with, and every hotel has their sweet and warm memories. I hope Kainuoya will be the most warm and unique one in your memories! Go back to Kenoya often and have a look. Wishing you all the best!
Gästanvändare
Discount Double Room
Bodde på oct 2023
Ensamresenärer
28 recension
4.2/5
Mycket bra
Publicerades 8 nov 2023
Close location to airport with free shuttle service, arrived late in Shenzhen and left early again, would book again
Översätt
Svar från boendet: Hello, distinguished guests! Thank you for choosing to stay in our hotel and sharing your experience! We are committed to providing you with a friendly and thoughtful stay experience! Sincerely look forward to your visit again!