Phoenix Impression Apartment (Shenzhen Luohu The Mixc)

Location is good but the hotel is not so up to mark as shown in pictures . Very average hotel located in a tall building . I moved to another hotel the next day . The hotel needs renovation.

The entrance to this facility was at the back of a building, and then register to enter before taking the elevator to the 12th floor. The office was an unassuming unit located just off the elevator. We were given a room on the 10th floor. We noticed some rooms were occupied by businesses and wondered if this was the case on every floor. In any event the room we booked and paid for and what we got was definitely different not only from the picture on the booking page but was also different in size and configuration. And it reeked of smoke, no wonder, even an ashtray was provided. The room was just cleaned minutes before, but even considering the dated equipment, it was barely acceptable. There was an aged lumpy king bed, aged loveseat with coffee table, a student dorm-sized fridge that was not plugged in, plus a wash basin with a faucet barely screwed down, needing both hands to operate in the room. A TV, desk and chair, kettle with 2 mugs. There was no closet, just a clothes rack with an assortment of hangers. Two types of bedroom slippers were also provided. The air-conditioning was uncontrollable... The ensuite bath had a shower with shampoo and shower gel, wash basin, toilet and washing machine with laundry detergent. It also had the usual disposable toothbrushes, shower cap, comb, shaver and cotton buds. Only two bath-sized towels were provided. The entrance door let in noises from the corridor, and facing the back of the building not much noise from the ground, though undiscernible with the window shut. However, the room was definitely in need of major renovations. Though the location was good, we feel we have been victims of false advertising and cannot recommend this facility.

1. 設施: 睡床旁的洗濯盤的去水喉破爛沒有維修, 出現漏水及污水渠的臭氣充滿房間, 前台表示沒有房間可更換, 只有自行買了香芬放在房內, 被迫住了一夜. 2. 預先付款預訂的是豪華兩張雙成人床房 (我共訂了五間房間), 但實際是給我其中三間為大雙人床加一張單人床及兩間雙單人床房 3. 前台總算積極, 替我盡力再次清潔房間, 但損壞的水喉她是無法即時維修, 責任在放房東. 4. 未能按要求提供禁煙房間 5. 對其他旅客建議: 這類房間只適合對房間整潔要求很低的人仕租住, 除整潔問題, 太多閒雜人仕也需注意.