DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences recensioner

DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

No.3109 Qianhai Road, Nanshan District, Shenzhen, Guangdong, 518054, ChinaVisa hotellinformation
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
DoubleTree by Hilton Shenzhen Nanshan Hotel & ResidencesDoubleTree by Hilton Shenzhen Nanshan Hotel & ResidencesDoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
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Gästrecensioner

9.6/10
Excellent
3662 recension
Verifierade recensioner
Läge och interiör9.6
Bekvämligheter9.6
Service9.6
Renlighet9.7
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Alla recensioner(3662)
Positiva recensioner(3600)
Recensioner med foton/video(765)
Vänlig personal i receptionen(424)
Stora rum(256)
Utsökt frukost(224)
Utmärkt för affärsresor(163)
Fin utsikt(114)
Utmärkt pool(96)
Ren pool(15)
Negativa recensioner(62)
Rip Rip
Tvåbädds gästrum - stadsutsikt
Bodde på apr. 2025
Familj
14 recension
9.0/10
Utmärkt
Publicerades 26 maj 2025
It was a girls trip so we booked 2 rooms ( one was a suite) . We loved the spacious bedrooms and also seating sofa as well as bar type high stool table for chit chatting in evening! Although location not prime near shopping centre but the nearby Nan Tou Old village streets was very fun ( coffee, arts, culture history ) filled with young people and families. Also nearby 中山 Park to walk around . Just next to hotel is a flower “ market” with interesting shops ! Hotel welcome by Bruce was wonderful sincere and professional! The chocolate cookie and extra bottles of in room water always an extra touch ! Expensive hotels forget these small gestures which goes a long way Late check out was very appreciated as we had a lot of shopping luggage . Will stay again as value for money 👍🏼 Breakfast good, especially window view, bright rooms and attentive staff 🙏🏼 Thank you
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
TAK WING
King size säng gästrum - stadsutsikt
Bodde på apr. 2025
Par
4 recension
8.0/10
Mycket bra
Publicerades 24 maj 2025
The view from the hotel room is good and the room is tidy and clean.
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇下榻深圳南山希爾頓逸林酒店及公寓並抽出寶貴的時間對酒店給予評價。很高興您在酒店度過一段愉悦的時光,並對我們的景緻和衞生感到滿意!期待您在不久的將來再次下榻深圳南山希爾頓逸林酒店及公寓。
whyneedone
King 1 Sovrum Lägenhet
Bodde på jan. 2025
Ensamresenärer
22 recension
10.0/10
Enastående
Publicerades 19 feb. 2025
Always so reliable Large and clean rooms with helpful staff and really close to the heart of nanshan area
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
hk travel enthusiast
King 1 Sovrum Lägenhet
Bodde på jan. 2025
Par
11 recension
9.0/10
Utmärkt
Publicerades 20 feb. 2025
There are a fair amount of food choices, the gym provides sufficient equipment and a nice pool. The room was nice and clean, overall, a good place to stay.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Diana
Tvåbädds gästrum - stadsutsikt
Bodde på nov. 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 2 dec. 2024
Very warm , very thoughtful service . As we have three elders aged 80,85,88. They are not in good movement. The boy at the reception counter doing us very smooth, thoughtful check in
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Prof Madya Ir Ts Dr Lai
King size säng gästrum - stadsutsikt
Bodde på apr. 2025
Affärsresenärer
18 recension
9.5/10
Otroligt
Publicerades 12 maj 2025
Everything is good. Suggestions for improvement will be the lack of robot to send the food delivery directly to the room.
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇下榻深圳南山希爾頓逸林酒店及公寓並抽出寶貴的時間對酒店給予評價。很高興您在酒店度過一段愉悦的時光,並對我們的設施和服務感到滿意。同時,我們重視每一位賓客的意見和建議,您的意見我們已經第一時間反饋給酒店管理層及相關部門。期待您在不久的將來再次下榻深圳南山希爾頓逸林酒店及公寓。
Gästanvändare
King size säng deluxe studio - utsikt över parken
Bodde på mars 2025
Ensamresenärer
79 recension
9.0/10
Utmärkt
Publicerades 6 apr. 2025
Very good staying experience. Interior and design is very nice. The location is a bit far away but I’ll still choose to stay again next time. The cookie at reception is very nice
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您再次選擇下榻深圳南山希爾頓逸林酒店及公寓並抽出寶貴的時間對酒店給予評價。十分榮幸得知您對酒店設施的認可。我們已及時將您的評論分享至酒店團隊,並深受鼓舞。逸林曲奇作為逸林重要的品牌大使,象徵著獨具特色的待客之道。期待您在不久的將來再次下榻深圳南山希爾頓逸林酒店及公寓。
Gästanvändare
Tvåbädds studio - stadsutsikt
Bodde på juli 2024
Familj
2 recension
10.0/10
Enastående
Publicerades 17 aug. 2024
Great staff and service! From front desk to concierge to cleaning staff, everyone at the hotel was friendly and courteous. Breakfast buffet, while not the biggest, it’s got a nice selection of freshly made food. Will stay there again in the future.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Gästanvändare
King size säng deluxe studio - utsikt över parken
Bodde på jan. 2025
Par
2 recension
10.0/10
Enastående
Publicerades 9 feb. 2025
Great team and quality service! Special thanks to Angela and Ace @ the front desk who are always very professional, committed and responsive with Great Communication Skills. Happy Chinese New Year! ☀️👍🏻 Cyril
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇下榻深圳南山希爾頓逸林酒店及公寓並抽出寶貴的時間對酒店給予評價。非常榮幸您記得我們團隊成員的名字,並對他們的工作給予表揚,您的認可對於團隊是莫大的支持和鼓勵!期待您在不久的將來再次下榻深圳南山希爾頓逸林酒店及公寓。
Ksalan
KING 2 SOVRUM LÄGENHET
Bodde på juni 2024
Familj
8 recension
9.0/10
Utmärkt
Publicerades 7 aug. 2024
Short stay for the family, very friendly and enjoyable. Breakfast was great. Only comment, the sound proofing from the above floor wasn’t good, the room above was partying loudly until late at night like 11:30pm, had to call the hotel concierge to complaining about the noise but they couldn’t find the source. Not much help.
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback and for choosing to stay with us. We are glad to hear that you found our staff friendly and enjoyed the breakfast.I sincerely apologize for the noise disturbance you experienced from the room above. As soon as we received your feedback, our team contacted the guests on the upper floor. They agreed to lower the volume, but unfortunately, it did not meet the level we strive for. We understand how important a restful stay is, and we are truly sorry for any inconvenience this caused during your visit.We appreciate your understanding and hope to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences in the future for a more peaceful experience.
Tanche
King size säng studio - utsikt över parken
Bodde på juni 2024
Par
7 recension
10.0/10
Enastående
Publicerades 8 juli 2024
Very good and relaxing environment. And the staff is very friendly, helpful and nice. Really nice holiday experience. Surely will come back again.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Mr. Remyga
King size säng studio - utsikt över parken
Bodde på mars 2025
Affärsresenärer
19 recension
7.5/10
Publicerades 19 apr. 2025
Clean but not very good location. Services is also not very good.
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇下榻深圳南山希爾頓逸林酒店及公寓,並在百忙之中與我們分享您的入住體驗。對於您此次的不完美體驗,我們深表抱歉。關於您反饋的意見,我們已告知相關部門進行改進。您的寶貴意見對我們非常重要,我們將不斷完善工作流程,加強員工對客服務培訓,繼續努力在未來為所有的客人提供更好的入住體驗。我們一直秉承着“熱情好客”的待客之道迎接每一位賓客,從下榻至離店,我們都希望帶給客人温暖熱情、舒適安心的服務。我們真誠地期待您在不久的將來可以在再次回到深圳南山希爾頓逸林酒店及公寓,並擁有全新美好的入住體驗。
Carmen
Family Connecting Suite (Two-Bedroom With A Living Room)
Bodde på nov. 2024
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 12 dec. 2024
We had a very pleasant stay. The room is very nice and the staff are all very helpful! We will definitely stay at this property again!
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Shu Yan
King 1 Sovrum Lägenhet
Bodde på juli 2024
Par
4 recension
10.0/10
Enastående
Publicerades 24 aug. 2024
One of the best hotel stays we have in recent years
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.
Gästanvändare
King size säng deluxe studio - utsikt över parken
Bodde på apr. 2024
Par
3 recension
9.0/10
Utmärkt
Publicerades 27 maj 2024
The staff are very friendly and helpful. Efficient and effective team. Flower market just next door, with many florists, pet shops and cafes. Love the big size of room. Some distance from other amenities and metro. Breakfast spread is limited.
Översätt
6/11
Svar från boendet: Dear Guest,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and appreciate your recognition of our service. Your feedback regarding the breakfast has been forwarded to the relevant department for improvement. We look forward to welcoming you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.