Savills Residence

An ideal place for family stay. All staffs are friendly and helpful. Hotel has a kids playground that is quiet most of the times we went. Roomis spacious and facilities are sufficient for longer period stay. Location is near to subway and within walking distance to many parks, eateries and misc shops. Front desk staff Hannah is friendly and helpful and always fast in answering any questions or needs via wechat. A few aspects that are a little disappointing: breakfast only comes with 2 pax included and if you have more adults you gotta pay quite a sum for the not so attractive breakfast. Coffee in breakfast is horrible but luckily there's a Starbucks nearby. The lift is fast but there are too many levels sharing the 2 lifts and you have to be patient often. Gym is big but none of the lockers in female changing room is working.

Very comfortable stay and clean. Lance and Hannah have been very good.

I have been going to this serviced apartment more than 10 times over the last few years - whenever I travelled to Shenzhen Bay/ Shekou areas of Shenzhen. Noticeably, their service has been deteriorating this year - people at the reception are not helpful nor friendly; also things in the apartments are broken down more often .... heater not working, no hot water for bath in winter etc. Certainly, I will consider another place to stage next time. There are plenty of choices at the rate they are charging.